1,075 Reviews of Genesis of Milwaukee - Service Center
They treated me awesome! !! I would be glad to have my family and friends stop there to do their business !! I would be glad to have my family and friends stop there to do their business More
Great service when you bring your car there. Only complaint is that when you try to call service in the afternoon, a lot of times you have to call back 3-4-5 times to get anyone to actually pic Only complaint is that when you try to call service in the afternoon, a lot of times you have to call back 3-4-5 times to get anyone to actually pick up the phone. More
I used this dealership because of the service they did on a friends car. They found the problem and recommend additional service that needed to be done. a friends car. They found the problem and recommend additional service that needed to be done. More
I have come to this dealership for maintenance on my 2012 Genesis ever since I've purchased the car. I've had excellent work done on my vehicle and the service writers are a great crew to work with. Genesis ever since I've purchased the car. I've had excellent work done on my vehicle and the service writers are a great crew to work with. More
Had to take my car in to have work done under warranty. It took a week to get it back, and when I picked it up and went to drive it away, the dash was only partially assembled and it was full of scratches/ It took a week to get it back, and when I picked it up and went to drive it away, the dash was only partially assembled and it was full of scratches/gouges. When I pointed it out, the Service manager looked shocked that I would not be pleased with the way they just scratched up my dash. He said he'd have to talk to his manager to see what they can do. What I expect is a new dashboard. The car has to go back to have the work completed and had they not started the job I don't know that I would take my car back to this dealer for service. I will definitely be going to a different dealer for factory work going forward. More
what worked: fast service, competent, courteous. Not worked: specific cleaning requests not fulfilled. First service person uninterested in me as customer; second one was. Experience average service Not worked: specific cleaning requests not fulfilled. First service person uninterested in me as customer; second one was. Experience average service--ordinary service. Nothing special. Matts had mud. Requested these cleaned, and a sticker that looks like an x removed form the driver glass. although the car mat was swept , the mud remained. Request was not heard and fulfilled. Service is OK. More
Always very friendly and helpful! They can always answer my questions. I enjoy coming there! They can always answer my questions. I enjoy coming there! More