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Genesis of Milwaukee

Waukesha, WI

4.7
1,638 Reviews
The Genesis lineup is graced by three elegantly and expertly crafted sedans: the G70, G80, and G90. Each features the kind of power, performance, and nimble handling that will take your driving experience to new heights. We invite you to explore the model that speaks to you and then contact us to schedule a test drive at your convenience.
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1583 E Moreland Blvd

Waukesha, WI

53186

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Showing 1,638 reviews

February 03, 2021

Several days ago I had my car serviced at Boucher for routine maintenance. During my visit, they found an unexpected problem. The service department representative took the time to walk me through the is More

by KFRAGOSSO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson
Feb 26, 2021 -

Genesis of Milwaukee responded

We are glad you had a positive experience with us!

February 03, 2021

While I was happy with the service and the loaner car while parts had to come, I was not happy that the price quoted did not include labor so I figured on $150 less for my bill! Being on a limited budge More

by NSCHERMER1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan
Feb 26, 2021 -

Genesis of Milwaukee responded

We are very sorry you were not satisfied with how your quote was presented to you. Please reach out to our Service Manager, John Diez, at 262-522-1000 so we can discuss this further and go the extra mile to make things right.

February 03, 2021

Very good experience from service rep to the mechanic that worked on my Kona. I would not hesitate to come back for the excellent service. More

by WEBER2785
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson
Feb 26, 2021 -

Genesis of Milwaukee responded

Thank you for sharing your positive experience!

February 02, 2021

Randy did an excellent job in coordinating the service for my 2011 Hyundai Sonata. He checked to see if my extended warranty would pay for some of the work and kept me informed of the progress, costs and More

by SHEILA.KNOX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Malitz
Mar 01, 2021 -

Genesis of Milwaukee responded

Thanks for sharing, Sheila!

January 29, 2021

Randy, our service representative, was very professional. Recall work was handled and completed on time. Loved the the consumer friendly touches like the package of cookies placed in the car More

by KAREN.OTTOSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy
Mar 01, 2021 -

Genesis of Milwaukee responded

Karen - We are glad you enjoyed working with Randy!

January 28, 2021

Excellent experience start to finish. We were able to test drive multiple vehicles multiple times to better make our decisions and we never felt pressured. In the end, they worked with us on price and we More

by MICHAEL.GUTZWILLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nic Buss, Jim Tessmer
Mar 01, 2021 -

Genesis of Milwaukee responded

We hope you are enjoying your new 2021 Hyundai Palisade, Michael!

January 28, 2021

Everyone that I worked with was great and served with excellent service and was the best service you could ask for, I would highly recommend Boucher Genesis of Waukesha for your next car buying experienc More

by MOYLE2008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave and Rafael and Alex
Mar 01, 2021 -

Genesis of Milwaukee responded

Congrats on your new 2021 Hyundai Elantra! We appreciate the review and recommendation!

January 28, 2021

I always get great service for my 2018 Hyundai Santa Fe. The people hear are always friendly and answer all my questions concerning my vehicle. More

by STANTARASEK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Mar 01, 2021 -

Genesis of Milwaukee responded

Thank you for the wonderful review!

January 28, 2021

They got my car in quickly for an oil change and a recall issue. Then they found a brake issue that could be dealt with right away so I didn't need to come back. More

by CASCHULTHESS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Brunn
Mar 01, 2021 -

Genesis of Milwaukee responded

We are glad you were satisfied with your service!

January 28, 2021

While my insurance adjuster was literally MIA, Chris in the Service Center deserves a promotion for the fabulous communication and support he provided me. He is hands down the best person I have ever worke More

by roestreich22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Mar 01, 2021 -

Genesis of Milwaukee responded

Thanks for sharing!

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