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Genesis of Milwaukee

Waukesha, WI

4.7
1,638 Reviews
The Genesis lineup is graced by three elegantly and expertly crafted sedans: the G70, G80, and G90. Each features the kind of power, performance, and nimble handling that will take your driving experience to new heights. We invite you to explore the model that speaks to you and then contact us to schedule a test drive at your convenience.
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1583 E Moreland Blvd

Waukesha, WI

53186

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Showing 1,638 reviews

March 03, 2021

Worst customer service ever! Took 7+ weeks for them to mail title and registration form to State, in addition to various other issues still unresolved. More

by Jlg123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Finance manager and GM
Apr 19, 2021 -

Genesis of Milwaukee responded

Jlg123, we are very sorry to hear you had a negative experience with us. Unfortunately, we are unable to find your name in our system to contact you directly about the situation you are describing. At your earliest convenience, please reach out to our General Manager, Jim Tessmer, at 262-522-1000 so we can discuss this further with you.

March 03, 2021

I dropped my vehicle off for an unscheduled oil change/tire rotation visit. They found time to accommodate me all while providing friendly and professional service. Thanks Jean! More

by JMRUCKER77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean
Apr 19, 2021 -

Genesis of Milwaukee responded

We appreciate the positive review!

March 02, 2021

Great service. Nelson was very helpful with solving the issue with the maintenance plan. Nelson was very detailed in the explanation of the service provided. More

by ALLENLTODD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson Vega
Apr 19, 2021 -

Genesis of Milwaukee responded

Thank you for the 5-star review!

March 02, 2021

Our shopping process was very simple. I liked how friendly the employees we integrated with were, and how patient they were while we sorted out every step of the way. We are very excited about our ne More

by COOKIESHEET14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Clikeman, Monica
Apr 19, 2021 -

Genesis of Milwaukee responded

Thank you for the kind review!

March 02, 2021

I am very happy with my experience. Fawn Delaney always takes the time to make sure that I understand all the technology in the car. More

by Corvetteman1989
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fawn Delaney
Apr 19, 2021 -

Genesis of Milwaukee responded

We are thrilled you enjoyed your experience with Fawn!

March 02, 2021

The salesman, Dade, was very knowledgeable on the vehicle both mechanical and the computer systems and programming. It was a very seamless experience from the test drive thru the sales and delivery. I would More

by mikeschultz1969
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dade
Apr 19, 2021 -

Genesis of Milwaukee responded

Thank you for the review and recommendation! We are glad you enjoyed working with Dan while purchasing your new vehicle!

March 02, 2021

I was greeted immediately and had a very friendly and professional experience. Jean was very pleasant and helped with my questions and concerns. Service was done in a reasonable amount of time More

by Cherylmbou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean
Apr 19, 2021 -

Genesis of Milwaukee responded

Thank you for sharing!

March 01, 2021

Customer service was great. Darlene took her time and explained the santa fe features to me. So far I'm very satisfied with my purchase. More

by JHHARGRAVES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darlene Larsen
Apr 19, 2021 -

Genesis of Milwaukee responded

We are thrilled you enjoyed your buying experience with Darlene!

February 27, 2021

The work was done promptly and I was updated about how long it would take. Excellent service! The waiting room was very clean and everyone wore a mask. More

by SLIVANGOOD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry but I don’t remember
Mar 01, 2021 -

Genesis of Milwaukee responded

Thank you for sharing! We are glad you had a clean and comfortable visit with us!

February 26, 2021

Very pleasant visit, but no literature on GV80 could be found. Will come back again when they receive 3 row model GV80’s in to inspect. More

by steve
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Dominguez
Mar 01, 2021 -

Genesis of Milwaukee responded

Thank you for your feedback, Steve.

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