Back

Genesis of Milwaukee

Waukesha, WI

4.5
1,628 Reviews
The Genesis lineup is graced by three elegantly and expertly crafted sedans: the G70, G80, and G90. Each features the kind of power, performance, and nimble handling that will take your driving experience to new heights. We invite you to explore the model that speaks to you and then contact us to schedule a test drive at your convenience.
Contact Dealership

1583 E Moreland Blvd

Waukesha, WI

53186

Directions

By Type

Showing 1,628 reviews

August 02, 2022

Michael and Jessica were awesome to work with. Never pushy only supportive in what I wanted. Both followed up with me after I made my purchase. I feel I can come in anytime with my questions. More

by CMCMOM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Tessmer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2022 -

Genesis of Milwaukee responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Genesis of Waukesha are glad to have you as a customer.

August 02, 2022

From start to finish I was absolutely satisfied with my experience! Brad and the team were awesome! More

by VJFULTON04
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Tessmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2022 -

Genesis of Milwaukee responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Brad and our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

July 28, 2022

Brad was outstanding! He worked with the sale and pick up of vehicle. It went smoothly . We love the vehicle. Realized it needs new tires in the front that we didn’t co More

by TAUTAU1950
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Tessmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2022 -

Genesis of Milwaukee responded

Thank you for taking the time to leave us a review! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Brad met your expectations. Thank you again for choosing Genesis of Waukesha; we look forward to having you as one of our valued customers for many more years to come. Congratulations on your new purchases!

July 28, 2022

Thr person who assisted me was pushy to get additional work done instead of respecting my initial answer. More

by ANTOINE DUCKWORTH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not remember the women's name, but it wasn't Jim Tessmer
Jul 30, 2022 -

Genesis of Milwaukee responded

We're sorry to hear this, Antoine. We'd like to discuss your visit in greater detail. Please reach out to us at your convenience.

July 28, 2022

Very unpleasant negotiating experience on a used vehicle. The sales rep was ok but the sense I got from the sales manager was that he’s truly out to screw customers. Not what I would expect from a reputable More

by CHARLES.RUHLAND
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Mueller
July 27, 2022

I was a really good experience. We did have to make a couple of trips to from Racine to Waukesha to finalize the deal, but we are happy with how it turned out. Only a couple of days More

by Mark-Racine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Tessmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt and Jacob did a great job!
Jul 28, 2022 -

Genesis of Milwaukee responded

Thank you so much for taking the time to share your feedback with us, Mark. We are delighted to learn about your positive experience and congratulations on your new G70! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

July 27, 2022

everything was A- one here. ...great experience working with everyone, especially Matt. Love my car...thanks to everyone More

by pamelaab1953
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
matt mueller
Jul 28, 2022 -

Genesis of Milwaukee responded

Thank you, Pamela. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 27, 2022

I was in for service and I probably only had time for my cup of coffee and a little relaxation before they were done. Everyone is always very professional there. More

by JAE.HARTNELL1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean in service
Jul 28, 2022 -

Genesis of Milwaukee responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Genesis of Waukesha, we look forward to having you as one of our valued customers for many more years to come!

July 26, 2022

I drove from Cedarburg for a scheduled appointment to get a replacement key and programming of key. Checked in only to find out the key wasn't ordered or in stock. Need to come back again when in stock. I More

by TODDR5
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andy Bartolotta
Jul 27, 2022 -

Genesis of Milwaukee responded

Thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

July 26, 2022

Always professional, always makes you feel at ease. They have a good sense of humor too. More

by ritaleemac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Jul 27, 2022 -

Genesis of Milwaukee responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

...
9
...