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Genesis of Milwaukee

Waukesha, WI

4.5
1,628 Reviews
The Genesis lineup is graced by three elegantly and expertly crafted sedans: the G70, G80, and G90. Each features the kind of power, performance, and nimble handling that will take your driving experience to new heights. We invite you to explore the model that speaks to you and then contact us to schedule a test drive at your convenience.
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1583 E Moreland Blvd

Waukesha, WI

53186

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Showing 1,628 reviews

August 12, 2022

Call if you wish but really believe I bought a lemon. I’ll never buy or recommend Hyundais again. More

by FIT2020LIFE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Tessmer
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2022

The salesman made it known he usually sold new cars and that because of stock had to sell used. The salesman and manager repeatedly tried to gaslight my husband and I when we brought up a noise we heard on More

by Kim
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Tessmer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Genesis of Milwaukee responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please give us a call to discuss further. Thank you, Chris Baker, General Manager 262-522-1000

August 11, 2022

They are always so fast and friendly whenever I get service done. Plus everything is always easy to understand when they explain things. More

by phoenixlover12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Tessmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Genesis of Milwaukee responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Genesis of Waukesha.

August 09, 2022

Getting through to the service department to schedule is very difficult. I left multiple messages with no response. Finally to get my appointment scheduled I had to ask for a manager and sit on hold for alm More

by LENNETT.GENSEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Tessmer
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2022

The sales staff at Genesis of Waukesha was great to work with...very knowledgeable on the vehicles and they made the process smooth and efficient. More

by JOHN.EIMON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Tessmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deshay Henry
Aug 10, 2022 -

Genesis of Milwaukee responded

Thank you so much for your excellent review! We are happy that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

August 04, 2022

Very helpful and Courteous. Answered questions. Followed up and made sure I was satisfied and happy. More

by TUSHAR673
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Tessmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Genesis of Milwaukee responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 04, 2022

Everything was great, no unwanted pressure, helped with what I actually wanted. And everything moved fairly quickly. More

by OMARRAHJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Tessmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Volkmann
Aug 05, 2022 -

Genesis of Milwaukee responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Genesis of Waukesha!

August 04, 2022

Boucher Hyundai gave me prompt excellent service. The service rep- Jean Sommers greeted me immediately upon my arrival with a smile and went straight to work More

by TimmAicher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Aug 04, 2022 -

Genesis of Milwaukee responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 04, 2022

Felt rushed into everything, car had so much issues after first week of purchasing the vehicle More

by SUEYENYANG
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luke, Dominic, chris
Aug 07, 2022 -

Genesis of Milwaukee responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

August 02, 2022

Matt knew the car inside and out. It was a very easy transition to my new car. More

by DREWSTENCEL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Aug 03, 2022 -

Genesis of Milwaukee responded

Thank you, Drew! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Genesis of Waukesha.

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