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Genesis of Milwaukee
Waukesha, WI
1,638 Reviews
The Genesis lineup is graced by three elegantly and expertly crafted sedans: the G70, G80, and G90. Each features the kind of power, performance, and nimble handling that will take your driving experience to new heights. We invite you to explore the model that speaks to you and then contact us to schedule a test drive at your convenience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 1,638 reviews
June 12, 2021
The service person when I brought in the vehicle was very courteous and seemed very knowledgeable. The work was performed quickly and the vehicle was washed before delivery. courteous and seemed very knowledgeable. The work was performed quickly and the vehicle was washed before delivery. More
by riversbm
Verified CustomerEmployees Worked With
Jdan Sommers
June 10, 2021
Purchased a 2021 Palisade. Mike L and Anthony were great. They were very helpful and answered every question I had. Showed me every feature of the car and took plenty of time with me. great. They were very helpful and answered every question I had. Showed me every feature of the car and took plenty of time with me. More
by M
Employees Worked With
Mike L and Anthony in Finance
June 10, 2021
The associates at Boucher Hyundai of Waukesha are friendly, knowledgeable, and overall excellent. I dealt with Brandon R. in the service dept. he was very helpful through the process. friendly, knowledgeable, and overall excellent. I dealt with Brandon R. in the service dept. he was very helpful through the process. More
by behling0417
Employees Worked With
Brandon R.
June 09, 2021
Purchased a 2021 Palisade. Amanda and Ryan were great. She was very helpful and answered every questions we had. She showed us every feature of the car and took plenty of time with us. Will definitely rec She was very helpful and answered every questions we had. She showed us every feature of the car and took plenty of time with us. Will definitely recommend her and the dealership to anyone. More
by Steve L
Employees Worked With
Amanda, Ryan
June 09, 2021
First I love my Kona. I did not plan on buying a car when I went in, but the car was perfect, the deal good, and I wasn't pressured, I was just given the the info needed to make the decision. Also their han I went in, but the car was perfect, the deal good, and I wasn't pressured, I was just given the the info needed to make the decision. Also their handling of the financing was the best experience I have had at a dealership ever. Thank-you, Susan More
by SUSANLINK4
Employees Worked With
Tom Szumiel, Joseph Rauth
June 09, 2021
I usually receive excellent service from Boucher Hyundai. This time my Santa Fe broke down and had to be towed in. I finally got a hold of my service advisor late in the first day and he told me they're were This time my Santa Fe broke down and had to be towed in. I finally got a hold of my service advisor late in the first day and he told me they're were trying to get the vehicle in, but it might stretch to another day. I left messages the next day to no avail and even tried the service manager and no one wanted to reply. Finally late on the second day, the advisor called and said it could be a software update, or a engine sensor, or I might need a new engine. They couldn't proceed without a PA (Pre Authorization) from Hyundai and that might take awhile. How long? I don't know. Can I get a rental? Yes but if they don't approve it, you'll have to pay. I waited till the end of the week and again tried the service advisor multiple times, and even email the service manager and no response again. We were leaving town and had to take my wife's much smaller car. 200 miles away I get a text late in the day that my car needed a computer update and it was really to pick up. You get a cover letter every time you have service from the service manager asking for a 5-star review and to contact him if you can't give this review. It's kind of hard if they never contact you back. The lack of communication was totally unacceptable. I love the quality of work done at Boucher but if this lack of communication continues, I will consider going elsewhere. More
by kurtkampy
Employees Worked With
Dan Doble John Diaz (never heard from)
June 08, 2021
I am not pleased that, although I already gave Boucher Hyundai a 5 star review, I am being continually bullied by text and email to also give a review at Boucher Genesis even though I purchased a 2022 Tuc Hyundai a 5 star review, I am being continually bullied by text and email to also give a review at Boucher Genesis even though I purchased a 2022 Tucson. This had better not continue when I go in for my first service or .... More
by dicktwi
Employees Worked With
None. Didn
June 07, 2021
Professional, knowledgeable, and not pushy. I appreciate all three when dealing with businesses. I will return the Boucher Hyundai for service and a new purchase when ready. all three when dealing with businesses. I will return the Boucher Hyundai for service and a new purchase when ready. More
by MHOHNER
Employees Worked With
Bartollata
