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Genesis of Milwaukee

Waukesha, WI

4.5
1,628 Reviews
The Genesis lineup is graced by three elegantly and expertly crafted sedans: the G70, G80, and G90. Each features the kind of power, performance, and nimble handling that will take your driving experience to new heights. We invite you to explore the model that speaks to you and then contact us to schedule a test drive at your convenience.
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1583 E Moreland Blvd

Waukesha, WI

53186

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Showing 1,628 reviews

August 19, 2022

Wonderful service. Jean is so pleasant to work with. She knows her job well. I will always ask for her for servisr. More

by MIKESHARONTOUSEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Tessmer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jean
Aug 21, 2022 -

Genesis of Milwaukee responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Jean delivered such a great experience!

August 18, 2022

My Santa Fe will not start after sitting for a couple of days. We have replaced the battery. We keep taking it into the dealership and they tell us nothing is wrong. In fact, most recently they told us that More

by glendaconforti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Tessmer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Genesis of Milwaukee responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please give us a call to discuss this further one-on-one. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We’re sorry that we didn’t meet that goal in this case and we’d love the opportunity to get more details to see if we can turn this situation around for you. Rick Day, Service Manager 262-522-1000

August 18, 2022

Michael L is by far the best salesman ever! He exceeded all of my expectations. More

by CHRISTINASTATIS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Tessmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael L.
Aug 21, 2022 -

Genesis of Milwaukee responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Christina, and we look forward to working with you again.

August 18, 2022

I waited for 1. 5 hrs. Part of my wait time was due to the service person checking her voice messages. More

by THEKOMPS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean Sommerd
Aug 21, 2022 -

Genesis of Milwaukee responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly so that we can further discuss your experience. We’re sorry your visit didn’t go as planned and would love the opportunity to touch base with you and address your concerns once we’ve been able to get the whole story. Rick Day, Service Manager 262-522-1000

August 17, 2022

Super please with everyone I dealt with at Boucher Hyundai! They took care of all my needs. More

by GESFOURTH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan
Aug 18, 2022 -

Genesis of Milwaukee responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 17, 2022

My car was kept for over a month, rental car wasn’t offered until more then a week went by. When I picked up my car the check engine light went on before I even left the lot. Took it back in, no part a More

by AMYTBRAUN5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Tessmer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2022 -

Genesis of Milwaukee responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind reaching out to us so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Rick Day, Service Manager 262-522-1000

August 16, 2022

Wonderful Experience. Fast and efficient purchase process. Wonderful dealership to buy a car and service a car. More

by CKEMNITZ.LU
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Tessmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

Genesis of Milwaukee responded

Thanks for your feedback on your recent visit to Genesis of Waukesha. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

August 15, 2022

Staff was friendly and helpful. I asked how long will it take for a oil change said about a how . The service call less than half hour said your vehicle was done! More

by JACKM2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Tessmer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Genesis of Milwaukee responded

Thank you for choosing Genesis of Waukesha, Jack, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 12, 2022

No problems. Darlene was great. Process for buying a car was made super easy. Appreciate the extra effort to stay in touch and work out a deal. More

by SJWUCHE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene Larson
Aug 15, 2022 -

Genesis of Milwaukee responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Genesis of Waukesha.

August 12, 2022

Easy to work with. Work is done correctly. Even washed the car. Love this dealership. More

by JSTARK4020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 12, 2022 -

Genesis of Milwaukee responded

Thanks for sharing your thoughts about your experience with Genesis of Waukesha. We appreciate your business and hope to see you again soon!

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