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Genesis of Milwaukee
Waukesha, WI
1,638 Reviews
The Genesis lineup is graced by three elegantly and expertly crafted sedans: the G70, G80, and G90. Each features the kind of power, performance, and nimble handling that will take your driving experience to new heights. We invite you to explore the model that speaks to you and then contact us to schedule a test drive at your convenience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 1,638 reviews
July 21, 2021
Had to bring my car in 3 times to get the BlueLink service fixed. After the 3rd time I was informed that it was fixed. A day later I had to inform them that it was NOT fixed and still did not work service fixed. After the 3rd time I was informed that it was fixed. A day later I had to inform them that it was NOT fixed and still did not work More
by DBCHRIS
Verified CustomerEmployees Worked With
Brandon
July 21, 2021
In and out in 40 minuntes when I showed up 30 minutes early for my scheduled appointment. Fixed some minor issues from previous visit, Great work! early for my scheduled appointment. Fixed some minor issues from previous visit, Great work! More
by Pgclark59
Employees Worked With
Jean Sommers
July 21, 2021
Have done business with Boucher for almost 7 years. Have enjoyed their professionalism and fairness. Will continue to use them in the future when the need may arise. Have enjoyed their professionalism and fairness. Will continue to use them in the future when the need may arise. More
by BANDJBENS
Employees Worked With
don't remember
July 19, 2021
My back window was busted out due to being stolen and when I picked it up the inside wasn't even vacuumed good. Glass on seats in back still were my kid and dog sit. Also my insurance agent said it would when I picked it up the inside wasn't even vacuumed good. Glass on seats in back still were my kid and dog sit. Also my insurance agent said it would be detailed since he payed for it to be done and was still dirty from it being stolen and only big pieces of glass were picked up. Then called and told me it was ready 3 days before you even got it done because you forgot that my windshield was bought for and didn't get it till I said something and had to wait more days without a vehicle. Glass was still in door and still is when I close door. Little pieces every time I open and close it. I believe it was rushed and when I asked about who was in charge of my car not being cleaned I was rudely answered by like 2 sales men and said aint our problem its service but they were closed since I picked it up at 545pm. Very disappointed on how I was treated after my car was stolen due to a bad design by your company. So felt like crap because car was stolen and out of vehicle for a while and then insurance man called and told me what was all going to be paid for and done but it was just fixed and felt like it was a bother having it there so rushed the job. I have also never been talked to like that at a professional dealership before and I just said forget this and walked out. Just being absolutely honest. People in service were friendly over phone and when I first dropped my car off but everything else was a disappointed and disaster. Thank you for asking how it went and letting me explain More
by JBRZONKALA1984
Employees Worked With
Not sure the names of the sales men that were just rude
July 18, 2021
Salesman did not know anything about the cars he was selling. Sold me a trailer hitch that they did not have and said they had it. It took 8 weeks to get it and a had to stop in the dealership 3 times. selling. Sold me a trailer hitch that they did not have and said they had it. It took 8 weeks to get it and a had to stop in the dealership 3 times. The 1st time he never called back. The 3rd time we found out that he never ordered the hitch so the parts department took care of it and he had to teach sales how to fill out the request form to get the hitch on order. I finally got my hitch installed but thanks to part’s. When part’s ordered it I got it in less that 5 days. Sales was Disappointing. Thanks Mark More
by MARKRMICHEAL
Employees Worked With
Matt Miller
July 17, 2021
All personnel were friendly and helpful. Dan Clikeman, our salesperson, was very helpful and knew what we were looking to buy. This is the second time we bought a Hyundai at Boucher with Dan Clikeman and our salesperson, was very helpful and knew what we were looking to buy. This is the second time we bought a Hyundai at Boucher with Dan Clikeman and both times were pleasant! Thank you. We bought a Tucson the first time for my husband and a KONA for me this time. More
by vlvloudon
Employees Worked With
Dan Clikeman, Jr.
July 16, 2021
Clean comfortable environment and friendly people that explain things with clear and concise terms. Brandon was great and made sure I knew what was going on and the time frame it would be done in. explain things with clear and concise terms. Brandon was great and made sure I knew what was going on and the time frame it would be done in. More
by maddie.tausch
Employees Worked With
Brandon
