Genesis of Milwaukee

Service was excellent and the staff was friendly and helpful. It was a totally easy and simple process to get some warranty work that needed to be done. helpful. It was a totally easy and simple process to get some warranty work that needed to be done. More

Tommy was amazing to work with. Process from start to finish was easy, fast and efficient. They worked with us on the price and gave me fair price for my trade in. finish was easy, fast and efficient. They worked with us on the price and gave me fair price for my trade in. More

Brandon R the serivce advisor was very nice and explained things in detail and he and his team are following what corporate told them to do. Unfortunately its now been in the shop twice and its still jer things in detail and he and his team are following what corporate told them to do. Unfortunately its now been in the shop twice and its still jerking from a stop and doesnt back up smoothly up an incline. I did get a 2022 lower trim level kona for a loaner when they worked on my kona and the loaner was perfect. I was even able to over accelerate from a stop in all 3 mode with zero jerking and backing up in my garage (up an incline) was very smooth (no hesitation or quirky jerkiness). Now I'm told I have to drive 1,000 miles before they can look at the next steps at this rate my 10 year 100,000 warranty will be over in only a few months of seeing what the next steps are. I'm pretty frustrated as I typically only drive 50 miles a week. I dont think its right to make a customer painfully drive a car for 4 to 5 months to see what happens. I think I actually got a lemon but its no fault of the people that work at Boucher. I guess on the bright side, in Wisconsin they have a lemon law so I might need to invoke that and either get my money back (which i dont want to do - as I truly love the Kona 2022. Its really a fun/perfect size car for me) or get a replacement new white 2022 kona limited. More

simple and perfect, brought our vehicle in, no additional selling or pressure to do anything else than what we were scheduled for. nice clean facility with professional and courteous people working there. selling or pressure to do anything else than what we were scheduled for. nice clean facility with professional and courteous people working there. More

It was a very good experience. My repairs wee done in a timely matter and they were very courteous. I think that it is a very good dealership. timely matter and they were very courteous. I think that it is a very good dealership. More

Michael was very transparent and we had open communication on all our wants and any concerns! I am looking forward to continue to work with him! communication on all our wants and any concerns! I am looking forward to continue to work with him! More

Everything done as expected on our palisade. Jean was great! Too bad I can’t say it was great for our 2014 Santa Fe. Still waiting great! Too bad I can’t say it was great for our 2014 Santa Fe. Still waiting More

This dealership is absolutely FANTASTIC and I will refer them to anyone who asks. We have now leased 3 vehicles from Boucher Hyundai/Genesis of Waukesha. We live near the airport. This tells you how many d them to anyone who asks. We have now leased 3 vehicles from Boucher Hyundai/Genesis of Waukesha. We live near the airport. This tells you how many dealerships we are willing to pass to do business here. Fawn Delaney, you are an excellent saleswoman and so knowledgeable and a great person to work with. JR, it was a pleasure doing business with you. Jim Tessmer, you should be proud of the employees you have working with/for you in sales. My wife and I are super pleased with our new vehicle and how easy and painless the process was to turn in our lease and get into this new Santa Fe. Thank you again and again for your professionalism, respect, courtesy, and assistance. We look forward to working with you soon! More

We’ve brought our son’s vehicle in twice fore work. Both times Dan and his crew were great about communicating with us and getting our vehicle fixed in a timely manner. Thanks guys!! times Dan and his crew were great about communicating with us and getting our vehicle fixed in a timely manner. Thanks guys!! More