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Genesis of Milwaukee

Waukesha, WI

4.5
1,628 Reviews
The Genesis lineup is graced by three elegantly and expertly crafted sedans: the G70, G80, and G90. Each features the kind of power, performance, and nimble handling that will take your driving experience to new heights. We invite you to explore the model that speaks to you and then contact us to schedule a test drive at your convenience.
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1583 E Moreland Blvd

Waukesha, WI

53186

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Showing 1,628 reviews

August 29, 2022

Got the recall finally completed. Glad to have it resolved in a timely manner. Whoot whoot More

by fingersmagoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Tessmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

Genesis of Milwaukee responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 26, 2022

Always on top of it. Customer service is wonderful. Retention is also what they focus on which is a plus! More

by Lisa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Tessmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Dominguez
Aug 29, 2022 -

Genesis of Milwaukee responded

Thank you so much for your kind words, Lisa, and for taking the time to leave us this wonderful feedback!

August 26, 2022

Brad was awesome! !! funny yet professional....Sorry he had to put up with me .....LOL More

by tonyau
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
brad volkman
Aug 29, 2022 -

Genesis of Milwaukee responded

We are very happy to hear that Brad provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 24, 2022

Everyone at Hyundai was very helpful! We worked with Dominic and he did a great job! More

by BREYHEATHER422
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic
Aug 25, 2022 -

Genesis of Milwaukee responded

Heather, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 24, 2022

Brad was terrific to work with. He listened to what I was looking for and made several suggestions. We test drove the car that I bought and he answered my questions regarding the be More

by Katsinly154
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad
Aug 25, 2022 -

Genesis of Milwaukee responded

It's great to hear that Brad was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Genesis of Waukesha!

August 24, 2022

I am very happy with all who work on my car but it is very difficult to get the appointment in the first place. No one in service department answers the phone . If you leave a message ,no one calls you b More

by peterpanfly71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Tessmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Genesis of Milwaukee responded

Linda, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to management directly. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We’re sorry that we didn’t meet that goal in this case and we’d love the opportunity to get more details to see if we can turn this situation around for you. Please give us a call to discuss this further. Rick Day, Service Manager 262-522-1000

August 24, 2022

Great experience. Great culture of putting people first. It was never a pushy sales pitch. They were more concerned with what was right for me. I would recommen More

by GMGLISCH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Tessmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Chapa, Chris Baker
Aug 26, 2022 -

Genesis of Milwaukee responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Genesis of Waukesha!

August 24, 2022

Great attention to detail and thorough service. . Technician found a motion damper that had been unhooked by another Hyundai dealer and reattached it. Greatly impressed. More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Tessmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

Genesis of Milwaukee responded

Thank you, Dave! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Genesis of Waukesha, we look forward to having you as one of our valued customers for many more years to come!

August 24, 2022

Very professional and made us feel right at home and definitely recommend our friends about our experience More

by GARYBRAZEAU81
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Tessmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

Genesis of Milwaukee responded

Gary, thank you so much for choosing Genesis of Waukesha! Congrats on your new purchase, and let us know if we can be of any more assistance!

August 23, 2022

My salesman was great - very accommodating and he worked hard to get my business. The only reason for the four stars is because this transaction added four inquiries to my credit report. My score dropped a More

by MWGirlie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Tessmer
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dade Moehlenpah
Aug 24, 2022 -

Genesis of Milwaukee responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

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