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Genesis of Milwaukee

Waukesha, WI

4.7
1,638 Reviews
The Genesis lineup is graced by three elegantly and expertly crafted sedans: the G70, G80, and G90. Each features the kind of power, performance, and nimble handling that will take your driving experience to new heights. We invite you to explore the model that speaks to you and then contact us to schedule a test drive at your convenience.
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1583 E Moreland Blvd

Waukesha, WI

53186

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Showing 1,638 reviews

August 27, 2021

It was okay I brought my car in for a recall I asked them before I arrived if they could give me a shuttle because it was going to take several hours to look at my car. I sat in the waiting room for about an More

by TNEGRON131
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Can't remember
Sep 08, 2021 -

Genesis of Milwaukee responded

Tony, thank you for sharing your recent experience with us. We are very sorry our shuttle took longer than expected and that your check engine light was not reset after your visit. At your earliest convenience, please reach out to our Service Manager, John Diez, at 262-522-1000 so we can go the extra mile and make things right. We hope to hear from you soon.

Sep 08, 2021 -

TNEGRON131 responded

Thank you john reaching out. Right now im out of town. Back next week I always bring my car to Boucher I purchased my car at Boucher Waukesha. I always gave a good rapport four stars. This time was different. Normally Randy helps me out the guy that helped me was pretty cool I just can't remember his name. I was just more inconvenience this time then the past. Thank you. Tony Negron

August 27, 2021

Before purchasing the used car, I took it to my mechanic. There were some issues with the front & back breaks & the dealership immediately fixed the breaks. More

by WOGSOLUTION
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad V.
August 26, 2021

Typically I have a good service, but the past few times, it has not been. The service technician I worked with had horrible communication and my car is still making the noise that they apparently fixed. More

by KJAMESGILL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
August 25, 2021

Dan is great to work with. Very knowledgeable, fast, and keeps me in the loop of the game plan. He's able to help me whenever I call. I'd give him a 11 out of 10 More

by kresha.sears.2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan
August 25, 2021

The technician explained all the services that would be performed with an accurate duration of the wait as well as the estimated cost. He was courteous and friendly! More

by Katsinly154
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Bartolatta
August 24, 2021

They changed the financing terms and did not tell me. The sales rep told me explained the financing terms to me but when they handed me over to financing the the terms were changed and I was not made aware. More

by Jose
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony
Sep 08, 2021 -

Genesis of Milwaukee responded

Jose, when you have the opportunity, please reach out to our General Manager, Jim Tessmer, at 262-522-1000 so we can get you the paperwork as soon as possible. We hope to hear from you soon.

August 24, 2021

Always great service with a knowledgeable team. Recently had my required service completed and Jean Sommers was so friendly. I was checked in and out quickly. More

by MOLLY46ANDERSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean Sommers, Ryan Anderson
August 23, 2021

This is the second vehicle I have bought from a Boucher dealership. The service is always top notch. The service advisors always explain things so well. More

by AmberS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry
August 21, 2021

Team was very professional and friendly,took the time to answer questions, waiting area was very clean and had many amenities. I have been very satisfied with all the service I have received starting with F More

by CHASEJ2964
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unsure
August 19, 2021

3 years ago we leased a car through working with Amanda. When we had questions regarding a new lease we were able to work with Amanda again and found the experience to be just as satisfying as 3 years prio More

by LINALTY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda
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