Genesis of Milwaukee

My salesman, John Kemmer was very helpful and friendly. He explained everything to my satisfaction and I never felt pressured. It was a good car buying experience. He explained everything to my satisfaction and I never felt pressured. It was a good car buying experience. More

Tom did an exceptional job working with me to come to a price that both myself and the dealership could agree upon. His follow up and follow through was impeccable to which I appreciate. I have to come bac price that both myself and the dealership could agree upon. His follow up and follow through was impeccable to which I appreciate. I have to come back to get some follow-up work done but he’s called me on his day off to keep me in the loop and make sure I was satisfied. More

Purchased my new 2017 Sonata from Boucher Hyundai of Waukesha. Car is in near showroom condition. Went in due to a phone call that I received ensuring that I would get top dollar (cash). Well low and be Waukesha. Car is in near showroom condition. Went in due to a phone call that I received ensuring that I would get top dollar (cash). Well low and behold I was there for an hour and half. I was passed from one employee to another. Had to to re-tell why I came in to each of the three employees. Very frustrating. KBB was $9600. I was assured over the phone that I would revive a better offer and that why I came in. I explained that I would be interested in either a cash offer, or trade in, or purchase of a new Sonata. After expressing my frustration that I did not feel that I was being treated as a valved customer I was told that the KBB offer was fair. No one looked at my vehicle let alone take it on a test drive. I asked for the keys back and left feeling angry. Of by the way I was asked for the keys so it could be taken for a drive. Never happened the 90 minutes that I was there. Again, I was not treated as a valued customer. Extremely disappointed. More

Great customer communication when you enter the door. Great qualified mechanics that bring your car back with all the repairs done as requested. Great qualified mechanics that bring your car back with all the repairs done as requested. More

It is a great place to get a vehicle. They have Helpfully and friendly sales people. They have Helpfully and friendly sales people. More

I really like my salesperson, Tom Kemmer was totally upfront and honest regarding my purchase. He took time to explain every aspect of the sales process. upfront and honest regarding my purchase. He took time to explain every aspect of the sales process. More

Very professional. Very thorough. Good experience. Very solid sales team. Never felt pressured. Everything explained to our satisfaction. Very thorough. Good experience. Very solid sales team. Never felt pressured. Everything explained to our satisfaction. More

Rick was awesome, very professional. Everything was very smooth and wonderful. Staff was overall friendly and job was well done Everything was very smooth and wonderful. Staff was overall friendly and job was well done More

2 service people told me that this would be a quick in and out and it wasn't until my wife got there did she learn that it would take 1.5 hours to complete! Nobody should have to plan their day around a s and out and it wasn't until my wife got there did she learn that it would take 1.5 hours to complete! Nobody should have to plan their day around a service call. More

Service was fast friendly and right on time. i highly recommend them and will be back for sure. i highly recommend them and will be back for sure. More