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Genesis of Milwaukee

Waukesha, WI

4.4
1,627 Reviews
The Genesis lineup is graced by three elegantly and expertly crafted sedans: the G70, G80, and G90. Each features the kind of power, performance, and nimble handling that will take your driving experience to new heights. We invite you to explore the model that speaks to you and then contact us to schedule a test drive at your convenience.
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1583 E Moreland Blvd

Waukesha, WI

53186

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Showing 1,627 reviews

November 26, 2019

Boucher is great Boucher is years ahead in how good they treat people. From sales to Service. Everyone is very welcoming and nice. I will continue to purchase from Bou More

by anthonyvcorona
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy, Dan D.
November 26, 2019

Good service Overall the speed and quality of the service was good. Was a little surprised that it was a 2 week wait to get the car in for just an oil change. More

by MDEWALD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry - don’t recall her name but she was pleasant to work with.
November 26, 2019

oil change new battery went in for a routine oil change and they thankfully discovered i had a bad battery. replaced and covered under warranty very pleased with the service More

by SHEPHERD.K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
not sure
November 26, 2019

Oil change and tire rotation Made an appointment for a oil change and tire rotation. Took me in on time and out in a hour. Very pleasant staff and clean waiting area. Only issue I More

by JOHN.BEV.RICE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alicia Gunter
November 26, 2019

Excellent Service!!! I purchased my 2013 Sonata new from Boucher and it was a great experience. The Service department has been equal to or better than that! Every time More

by ICEBLUEMAX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Doble
November 26, 2019

Great service in EVERY area! From sales to service, every person working there has been exceptional! I would never consider another place to buy a car or have it serviced! More

by BKP629
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All
November 26, 2019

Oil Change Was in for oil change and Rep was super helpful and let me know how many more covered oil changes I have left. good job! More

by 2TOMRAI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember her name (very short girl)
November 26, 2019

Lack of communication made it difficult Our biggest issue was communication. We were given a timeline of when it would be completed and it got pushed back several times and many of those we More

by SOKOL62114
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
N/a
Dec 05, 2019 -

Genesis of Milwaukee responded

We are very sorry to hear about the negative experience you have described to us. Unfortunately, we are unable to find your name in our system, but we would like to talk to you further to resolve this issue. When you have the opportunity, please contact us at 262-522-1000. We hope you'll give us another chance in the future.

November 26, 2019

Respectful of Customers From the moment you walk in you are treated with respect and not talked down to. They explain everything you need to know in terms that you can under More

by ENEDER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Doble
November 26, 2019

Install new engine Boucher explained the whole 4-6 week service requirements and found me a loaner to use. Very satisfied with everything they did for the car and for th More

by MCURRAN1254
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Doble
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