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Genesis of Milwaukee
Waukesha, WI
1,628 Reviews
The Genesis lineup is graced by three elegantly and expertly crafted sedans: the G70, G80, and G90. Each features the kind of power, performance, and nimble handling that will take your driving experience to new heights. We invite you to explore the model that speaks to you and then contact us to schedule a test drive at your convenience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 1,628 reviews
June 06, 2022
I had to follow up to get updates after completion of the service. Service should update the customer. Also requested a quote to repair an issue and had to remind them 3X for it service. Service should update the customer. Also requested a quote to repair an issue and had to remind them 3X for it More
by nowak_chris83
Verified Customer
June 04, 2022
Very easy to work with. Smooth sales process. The sales and finance department are top notch. Highly recommend. Smooth sales process. The sales and finance department are top notch. Highly recommend. More
by PAMCCAFFERY
June 02, 2022
Darlene was amazing. Very open and honest with me about everything. Everyone else that I worked with too from signing papers to just sitting and waiting for everything t Very open and honest with me about everything. Everyone else that I worked with too from signing papers to just sitting and waiting for everything to be complete was awesome. I am very happy with Boucher Hyundai! More
by LPOBEREZNY1280
Employees Worked With
Darlene
June 02, 2022
1. When I received my Santa Fe 2019 after the Oil Change with Tire Rotation on Jun 2, 2022, I noticed the tires were not rotated. I asked the customer rep and she checked with the tech and they insisted the with Tire Rotation on Jun 2, 2022, I noticed the tires were not rotated. I asked the customer rep and she checked with the tech and they insisted the tires were rotated. The driver side hind wheel had some old dents and marks, and the wheel was still in the same old location. That's how I knew they never rotated the tires. I brought the rep outside and she checked again with the tech, and now they changed the story that they did not rotate the tires. They could have noted this down in their report, or at least told me the first time instead of lying about it and changing the story the second time. It was barely an hour after the service and they claimed they had too many vehicles and forgot about it. Now I seriously wonder if they ever rotated the tires all the past few times I sent my vehicle for service. 2. I also noted all my tires were not inflated to the 35 psi as reported on their cookie cutter report. Before the service, my dashboard tire pressure monitor was showing 32, 31, 33, 33 psi for the tires. After service, it was still showing close to the same reading, not the 35 psi as reported in the report. I drove 40 mins home, and the monitor showed a slight increase 33, 32, 34, 34, not even the reported 35 psi in their report. I noticed this several times when I had service done here but did not want to drive all the way back, thought this was not a big issue. But it had happened consistently, and with the above tire rotation issue made me wonder if they ever done what I paid to have done. 3. I would suggest to the management not to confront the tech/workers, but to investigate this issue seriously, and monitor their workers if they cut corners. After this incident, it became so suspicious if they ever change the oil, or filter or do whatever they up-sell to me in the past. I bought the maintenance contract and had many oil changes left, and I did not have another option but to return again. I wish I could cancel the contract and get my money back. They already destroy the trust I had with them. More
by KLCHAN1268
Employees Worked With
Tech Working on my Santa Fe
June 02, 2022
Super Friendly and helpful. No pressure of purchase. Very Accommodating. Jessica our sales rep was very helpful! No pressure of purchase. Very Accommodating. Jessica our sales rep was very helpful! More
by JESSBEE0124
May 31, 2022
The process was easy and straight forward. Nice staff. Helped to answer any questions I had. Nice staff. Helped to answer any questions I had. More
by TAYLOR.TRIEBOLD
