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Genesis of Milwaukee

Waukesha, WI

4.7
1,638 Reviews
The Genesis lineup is graced by three elegantly and expertly crafted sedans: the G70, G80, and G90. Each features the kind of power, performance, and nimble handling that will take your driving experience to new heights. We invite you to explore the model that speaks to you and then contact us to schedule a test drive at your convenience.
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1583 E Moreland Blvd

Waukesha, WI

53186

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Showing 1,638 reviews

May 08, 2020

Best service by the best team. Boucher is my first choice and my only choice for service that is reliable,time efficient and priced very reasonably when compared to other factory tr More

by JOHNS@Warshafsky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Malitz
May 11, 2020 -

Genesis of Milwaukee responded

Thank you for choosing Boucher, John! We look forward to your next visit!

May 08, 2020

just the facts - Really did not get the car I wanted, sales rep did not listen or follow-up, lack of communication, no action taken or information provided, seemed li More

by DLSHERRY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Do not remember -
May 11, 2020 -

Genesis of Milwaukee responded

Thank you for sharing your feedback. Unfortunately, we are unable to find you in our system to personally contact you about the situation you have described. When you have the opportunity, please contact our General Manager, Jim Tessmer, at 262-522-1000 so we can discuss this further. We hope to hear from you soon.

Mar 08, 2021 -

DLSHERRY responded

Since this is my third lease with Hyundai, I am familiar with processes and dealers who believe in customer service. Not having the car I was interested in, rather just 'settling' for car to get through dealing with new car lease is quite agonizing ..... driving a car each day that I did not want. I just know I need to do better next time, research dealers better, and not always choose business close to home.

May 07, 2020

Everything Ship-Shape I was very well treated by everyone at this business. They were knowlegeable and prompt. The price was fair. They had complete records of my previo More

by JPKNAP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alicia G. She's super!
May 11, 2020 -

Genesis of Milwaukee responded

Thank you for the review and recommendation!

May 07, 2020

Amazing Experience The moment I contacted Fawn, she went above and beyond to provide an excellent experience. Fawn treated me and all of my questions with respect and k More

by EPAULUS16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fawn Delaney, Rafael
May 11, 2020 -

Genesis of Milwaukee responded

It's great to hear Fawn went the extra mile for you so she could find you the vehicle you wanted!

May 07, 2020

Always a good experience.Everything was as good as ever. Everybody involved in returning a leased Elantra & purchasing a 2020 Elantra was professional & competent. Would recommend the salesman, Alex & the de More

by JAMESH7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex, Raphael.
May 11, 2020 -

Genesis of Milwaukee responded

Congratulations on your new 2020 Hyundai Elantra! We are glad Alex and the rest of the Boucher Team made your experience a great one!

May 06, 2020

Fawn was wonderful in the car buying process! She made everything seem less and was very attentive to all of my requests! She made turning in my lease and purchasing a new car simple! More

by cqglade23
Recommend Dealer
Yes
Employees Worked With
Fawn Delaney
May 08, 2020 -

Genesis of Milwaukee responded

We are so glad Fawn made your experience as easy as possible!

May 06, 2020

Car buying I enjoyed working with everyone at the dealership. From the moment I contacted Fawn, she made me feel important and helped with every aspect of the le More

by STACY15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fawn Delaney
May 11, 2020 -

Genesis of Milwaukee responded

Thank you for the kind review, Stacy!

May 06, 2020

Friendly fast Service wit Vin Boucher picked up my car to have an oil change etc Emplpoys were very nice and helpful Iam very pleased with Boucher in Waukesha Wi More

by SALSINKS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vin
May 11, 2020 -

Genesis of Milwaukee responded

We are glad we were able to take care of you here at Boucher!

May 05, 2020

Completely Satisfied Everyone that works at this dealership is top notch. I would recommend Boucher Hyundai Service to anyone I know. Vehicle was dropped off at my work on More

by Tywoz36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Doble, John Diez
May 08, 2020 -

Genesis of Milwaukee responded

Thanks for the recommendation!

May 05, 2020

Amazing Service Department I had another great experience working with the service team at Boucher Hyundai. Alicia checked in my car, looked up any recalls and gave me an accu More

by DanC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alicia Gunter
May 08, 2020 -

Genesis of Milwaukee responded

Dan - we are glad you had another great experience with us!

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