Genesis of Milwaukee

Maintenance check-up Appointment right on time and coffee and snacks in the waiting area. Wasn't that long of a wait while service on the vehicle which was done in less Appointment right on time and coffee and snacks in the waiting area. Wasn't that long of a wait while service on the vehicle which was done in less than a hour till completed. Friendly staff and free car wash after work was completed More

Best car finder This is my second new car purchase. Henry Kruchko found both cars for me. Both cars where exactly what I was looking for! Great dealership! Will be ba This is my second new car purchase. Henry Kruchko found both cars for me. Both cars where exactly what I was looking for! Great dealership! Will be back again to see Henry!! More

This dealership helped me purchase a vehicle that had all of my wants and needs in a new vehicle! Very friendly environment and very clean! of my wants and needs in a new vehicle! Very friendly environment and very clean! More

Very disappointed in their lack of safety concerns Generally, I feel this service department is quite good and I have been very happy with their work but they completely dropped the ball in regard to t Generally, I feel this service department is quite good and I have been very happy with their work but they completely dropped the ball in regard to the pandemic. My husband and I were in on June 16, 2020 to have my car serviced (general maintenance) and I was truly appalled at how little concern was paid to health and safety in this time of the pandemic. It is one thing if the guys who are performing the service are not masked...they are not seeing customers; but I was shocked to see that not one service consultant was wearing a mask. Not one service consultant was practicing social distancing. In fact one was no more than a foot away from my face when discussing service. There was no plexiglass shield between me and the service consultant at any time. When my car was ready, no one mentioned if the steering wheel or shift had been wiped down with disinfecting wipes so I did that myself. We came in fully masked...if nothing else, that should have been a signal to the service consultants that we were concerned and I would have thought they would have picked up on our concern and put on a mask - or at least stayed a proper distance from us. I was truly upset by the lack of safety measures adhered to at this dealership. I realize the dealership is in Waukesha and Waukesha has been fighting the COVID-19 safety restrictions since the beginning and may be further ahead on their reopenings than Milwaukee is. But as a service industry, I find the lack of concern repugnant. I literally saw only one employee (I believe it was a sales person) wearing a mask. I applaud him....I am absolutely shocked that this dealership cares so little about its customers. I've been bringing my Sonata to this dealership for service since I got it...but if the pandemic is still a consideration when I next need maintenance on my car, I will have to think twice about returning. I am very disappointed. This information was also sent to the dealership. I received no response from them. More

Super convenient with helpful friendly staff. Everyone went out of their way to assist me. Able to test drive the G70 while they serviced my G80. went out of their way to assist me. Able to test drive the G70 while they serviced my G80. More

Good experience, Brad Volkmann is the best I worked with Brad Volkmann on my new car purchase and he was great. He worked with me to find something that fit in my budget and understood what I I worked with Brad Volkmann on my new car purchase and he was great. He worked with me to find something that fit in my budget and understood what I wanted without trying to put me into something else. The process was smooth overall. More

Service The oil change went as planned; in and out in an hour and a few minor things added to the list of things to do, as well. Friendly and helpful service The oil change went as planned; in and out in an hour and a few minor things added to the list of things to do, as well. Friendly and helpful service staff. More

Scott, Randy and John were awesome. Very responsive to my needs and questions. Great to work with. Will certainly do more business with Boucher Hyundai/ GenesisQ my needs and questions. Great to work with. Will certainly do more business with Boucher Hyundai/ GenesisQ More

Boucher Waukesha OUTSTANDING DEALERSHIP !! AFTER YEARS OF DEALING WITH THEM IN BOTH SALES AND SERVICE,THEY HAVE BEEN CONSISTENTLY EXCELLENT AT ALL LEVELS !! I STRONGLY OUTSTANDING DEALERSHIP !! AFTER YEARS OF DEALING WITH THEM IN BOTH SALES AND SERVICE,THEY HAVE BEEN CONSISTENTLY EXCELLENT AT ALL LEVELS !! I STRONGLY RECOMMEND THIS DEALERSHIP!! More

Service was excellent. The only part I was unhappy with was shuttle service my car was done I was scheduled to be picked up at 4pm I didn’t get picked up until 5:30p after I made several phone calls. was shuttle service my car was done I was scheduled to be picked up at 4pm I didn’t get picked up until 5:30p after I made several phone calls. More