Genesis of Milwaukee

Excellent sales person. Tom was very knowledge and personable. Made you feel relaxed and not pressured. He did answer our questions and made us comfortable in purchasing ou Tom was very knowledge and personable. Made you feel relaxed and not pressured. He did answer our questions and made us comfortable in purchasing our Hyundai Santa Fe and went through the many features without us feeling overwhelmed. More

Great service, very knowledgeable. Had an issue with my air conditioning drainage hose being clogged and the problem was quickly diagnosed and corrected. They did a wonderful job in ex Had an issue with my air conditioning drainage hose being clogged and the problem was quickly diagnosed and corrected. They did a wonderful job in explaining cause and made me feel at ease with solution. More

They do fine, but frustrated that they have a recurring issue calling me back when they know what is wrong or when my vehicle is done. She knows her phone has this issue. Then use a company phone because issue calling me back when they know what is wrong or when my vehicle is done. She knows her phone has this issue. Then use a company phone because customers are waiting!!! I alway am left waiting and waiting and thenI finally call them. More

Friendly and professional service. Let me know exactly what was going on with my car and the time and cost to fix & maintain it. Great job! Let me know exactly what was going on with my car and the time and cost to fix & maintain it. Great job! More

Transmission Problem I was having a problem with my transmission and took it in to be serviced. They were very understanding of my problem, diagnosed it and repaired it. T I was having a problem with my transmission and took it in to be serviced. They were very understanding of my problem, diagnosed it and repaired it. Then when I picked up the vehicle they explained very clearly what the problem was and how the corrected it. More

Always great service. Always feel like my car is in good hands and I know I don’t have to worry. Everything is taken care of. hands and I know I don’t have to worry. Everything is taken care of. More

We always return to the Waukesha location because of the good service we receive from Randy and service team. We love our 2016 Hyundai Sonata! good service we receive from Randy and service team. We love our 2016 Hyundai Sonata! More

Great experience and communication with sales team. Fair negotiations, went above and beyond to get various vehicles to the Waukesha location to test drive. Finance team was a little slow, but other th Fair negotiations, went above and beyond to get various vehicles to the Waukesha location to test drive. Finance team was a little slow, but other than that a great experience. More

Friendly, Informative, Relaxed. I saw a vehicle on their website that interested me. So I gave Boucher a call and spoke with Fawn. We set a time to meet. Upon our arrival, Fawn had I saw a vehicle on their website that interested me. So I gave Boucher a call and spoke with Fawn. We set a time to meet. Upon our arrival, Fawn had the car waiting for us. She went over all of its features. I was impressed with the depth of her knowledge. My wife and I decided that we did not like the color so we asked Fawn about other color options. She showed us all of their cars in various colors and trims. It took us a while but we found one that we liked. Now the "fun" begins. Negotiating a price was pretty easy and straight forward. We went back and forth a few times and agreed on a price. There was no pressure whatsoever which was nice. It was getting close to closing so we would have to return the next day to close the deal. We returned the next day to find the car waiting for us in the service center. The trailer hitch that I ordered was installed and the car was detailed. Though we paid cash we still had to meet with Raphael the finance manager. I told him straight away that we were not interested in any extended warranties etc. He did not try to push any extras on us. He was a very funny guy. We shared car dealer scenes from the movie Fargo and laughed out loud together. We liked Raphael. We then went back to see Fawn who was babysitting our puppy while we were away. I told Fawn that we were getting hungry. She sneaked me into the back room were the dealership bought bbq for the employees because it was Saturday. I helped myself to some cookies and snacks. Fawn then gave me our dog back, handed me the keys, and away we went. Overall buying a new car at Boucher was a first-class experience and one I would thoroughly reccomend to anyone undecided on where to buy a Hyundai. More

I bought a Hyundai, not a Genesis. Everything was great. I got the car I wanted at a fair price. Darlene answered my questions, some before I asked. I got the car I wanted at a fair price. Darlene answered my questions, some before I asked. More