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Genesis of Milwaukee

Waukesha, WI

4.7
1,638 Reviews
The Genesis lineup is graced by three elegantly and expertly crafted sedans: the G70, G80, and G90. Each features the kind of power, performance, and nimble handling that will take your driving experience to new heights. We invite you to explore the model that speaks to you and then contact us to schedule a test drive at your convenience.
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1583 E Moreland Blvd

Waukesha, WI

53186

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Showing 1,638 reviews

August 15, 2020

Always professional and courteous. Love this company will continue to buy cars from them. This is my 3rd car that I purchased from this dealership in Waukesha. More

by REAGLES14
Recommend Dealer
Yes
Employees Worked With
Female
Aug 27, 2020 -

Genesis of Milwaukee responded

Thank you for your continued business!

August 15, 2020

As an African American woman, I felt I was overlooked and taken for granted for. After watching multiple customers come in after I get taken care of in a timely fashion I was extremely disappointed. More

by WINTERSD21
Recommend Dealer
No
Employees Worked With
Unknown
Aug 27, 2020 -

Genesis of Milwaukee responded

We are very disappointed to hear about the situation you are describing. We have a high standard of quality for our customer service and your visit should have not been an exception. Unfortunately. we have been unable to find your full name in our system to contact you directly. At your earliest convenience, please reach out to our Service Manager, John Diez, at 262-522-1000 so we can discuss this further and make things right. We hope to hear from you very soon.

August 15, 2020

It was a non pressure situation. I feel like we were given a fair deal on our trade in, and the price for a new car. I am not a strong negotiator but I never felt like I was being ta More

by PHAUSER951
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Clikeman. I recommend him to all friends who are looking at Hyundai's.
Aug 27, 2020 -

Genesis of Milwaukee responded

We are happy you were satisfied with your purchase and price! Please don't hesitate to contact us if there is anything else we can do for you!

August 14, 2020

Joseph Molus was very helpful. Very nice service person. Great service. Now will see if Hyundai will fix my problem. Had oil change. Will bring back for future service More

by KARENMSLITE
Recommend Dealer
Yes
Employees Worked With
Joseph Molus
Aug 27, 2020 -

Genesis of Milwaukee responded

Thank you for the positive review, Karen!

August 14, 2020

Came in for oil change , presented coupons to service writer at time of appointment. When checking receipt after getting home , I realized that he did not honor the coupon. I called twice to get credit b More

by JERRY.WIRTZ
Recommend Dealer
No
Employees Worked With
Joey Molus
Aug 18, 2020 -

Genesis of Milwaukee responded

Jerry - we are very sorry your coupons were not used during your service visit. Please reach out to our Service Manager, John Diez, at 262-522-1000 so we can address this situation as soon as possible.

August 13, 2020

Oil Change The service rep informed me that air filters were dirty & recommended they be replaced. I authorized and then was in sticker shock when the bill came More

by CHERYL K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
Aug 27, 2020 -

Genesis of Milwaukee responded

Thank you for the review, Cheryl!

August 13, 2020

It was OK I had a question about my back up camera not making any warning noise as it used to the mechanic told me it doesn’t have a back up camera and just left it at that otherwise they are very quick a More

by SALOMAE54
Recommend Dealer
Yes
Employees Worked With
I don’t know
Aug 27, 2020 -

Genesis of Milwaukee responded

Thank you for the review. Please reach out to our Service Manager, John Diez, at 262-522-1000 to discuss your question about your vehicle's back up camera. We hope to hear from you soon!

August 13, 2020

An Easy thorough experience I could not of had a more easy going experience than I had at Boucher of Waukesha. Dan was highly informative and made sure all of my needs were met! More

by MJERNALD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan, Anthony
Aug 27, 2020 -

Genesis of Milwaukee responded

Thank you for the review!

August 13, 2020

We have worked with Boucher on numerous occasions. And every time it goes smoother. Amanda Olson found the Kona that we wanted at another dealership and got it here very quickly. More

by LPFRYE
Recommend Dealer
Yes
Employees Worked With
Amanda Olson
Aug 27, 2020 -

Genesis of Milwaukee responded

Congrats on your new Hyundai Kona! It's great to hear Amanda was able to assist you with finding your perfect vehicle!

August 12, 2020

Bought a used car Rouge 2017 had a trade with a check coming back to me. I asked them to call me when ready to pick up at the dealership. The check wasn't ready for a week and on top of that they sent it More

by JIMPLEW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dade
Aug 18, 2020 -

Genesis of Milwaukee responded

Jim - we are very sorry to hear about your negative experience with us. We would like the opportunity to make things right. Please reach out to our General Manager, Jim Tessmer, a 262-522-1000. We hope to hear from you soon.

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