Genesis of Milwaukee

Fawn was very patient in helping me select my new Sonata. She helped locate a different color,since I had changed my mind. She took her time in explaining all the electronic details and said that I could c She helped locate a different color,since I had changed my mind. She took her time in explaining all the electronic details and said that I could come in for a refresher course when needed. She got the best deal for me also! Rafael from finance was great. The new processing method with the USB sure speeded things up and the electronic signature. He has a great personality and we shared many laughs. More

they helped me find a vehicle I liked and fit my budget. it took couple weeks but they never gave up on finding the SUV that fit my needs. it took couple weeks but they never gave up on finding the SUV that fit my needs. More

In and out with oil change before one hour. Waiting room nice and clean and nice collection of snacks and beverages. Great customer service again. nice and clean and nice collection of snacks and beverages. Great customer service again. More

This visit to your service department went very smoothly. The work that was performed was finished a lot sooner that I expected. I feel confident in your service department. The work that was performed was finished a lot sooner that I expected. I feel confident in your service department. More

None/ oil change only oooo oooo oooo oooo oooo oooo None/ oil change only oooo oooo oooo oooo oooo oooo oooo oooo ooooo oooo oooo oooo oooo oooo oooo oooo oooo oooo oooo oooo oooo None/ oil change only oooo oooo oooo oooo oooo oooo oooo oooo ooooo oooo oooo oooo oooo oooo oooo oooo oooo oooo oooo oooo oooo More

Very friendly staff and great to work with. It was easy to schedule an appointment online and I even had to change it which I did fully online which was nice. They had a shuttle service to take me to work to schedule an appointment online and I even had to change it which I did fully online which was nice. They had a shuttle service to take me to work so I dropped my car off in the morning and went to work. Overall great experience. More

Friendly staff. Easy to discuss price over the phone, where others were reluctant to provide pricing. Over the phone pricing was what got me in the door. Trade negotiations went well and fast. Only where others were reluctant to provide pricing. Over the phone pricing was what got me in the door. Trade negotiations went well and fast. Only two trips to the "manager". Two negatives: 1. No reason the sales process needs to be 3.5 hours! 2. Didn't like the sneaky "add-on" features. More

Only one employee was wearing a mask in the maintenance garage, and it was not the customer service representative that had me approach their desk. Mask mandates were not being followed and social distanci garage, and it was not the customer service representative that had me approach their desk. Mask mandates were not being followed and social distancing was not enforced. When my car was done, an employee came into the building without a mask, and stood well within 6 feet of me to go over what was found. I felt uncomfortable. More

Very professional service personCar returned post car Very professional service person Car returned post car wash after completion of work requested Service garage clean and service person and cashmere Very professional service person Car returned post car wash after completion of work requested Service garage clean and service person and cashmere used COVID 19 precautions More

Facility was very clean and service was quick with great communication. Loved that they also included a car wash. Appointment was easy and the reminders were helful communication. Loved that they also included a car wash. Appointment was easy and the reminders were helful More