Genesis of Littleton
Littleton, CO
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Ricky was Enthusiastic, Honest and Knowledgeable. The Management was straightforward, with no games played. I flew in to town to finalize my purchase and everything was as expected. I would buy my n The Management was straightforward, with no games played. I flew in to town to finalize my purchase and everything was as expected. I would buy my next vehicle from them. More
Arrogant sales people, impossible to get straight answers and when they do give you a quote. It’s obviously well above market, and they hope you don’t negotiate. I found Genesis of Golden to be much more tra and when they do give you a quote. It’s obviously well above market, and they hope you don’t negotiate. I found Genesis of Golden to be much more transparent. More
We recently purchased a GV70 from Genesis of Littleton, working with Ricky, our salesman. We've purchased from McDonald Automobile Group several times in the past. Each time we've had great sales support w working with Ricky, our salesman. We've purchased from McDonald Automobile Group several times in the past. Each time we've had great sales support without feeling we were pushed to close. The great majority of the car's features met our requirements. Working with Ricky Banegas was a great pleasure. Also, Russell Michelson made the financing process quick and easy. More
The sales, service team and all of the staff at Genesis of Littleton deliver exceptional customer service. Although there were instances of lapsed communication, the quality of work and commitment to do th of Littleton deliver exceptional customer service. Although there were instances of lapsed communication, the quality of work and commitment to do the right thing made this an impressionable experience. They went far above and beyond to make the sale and service nothing less than remarkable, exceeding every expectation. I would highly recommend anyone considering business with this dealership to consult with Kyle in sales, and Manny Cerda, Rob Groves, and Tim Velasquez in service. More
Terrible car lot. Service department is rude and terribly disappointing. Sold me a car advertised with heated seats and when I called to tell them the heated seats do Service department is rude and terribly disappointing. Sold me a car advertised with heated seats and when I called to tell them the heated seats do not work and it was not advertised correctly. I was told that since the heated seats are in the vehicle, it is advertised correctly. There was no guarantee they’d work. Terrible service and refusing to fix it. More
I had a very pleased experience with Genesis of Littleton with a purchase of a 2023 GV60. I worked with both Ricky and Cody and they answered all my questions, no pressure and the whole process was painless with a purchase of a 2023 GV60. I worked with both Ricky and Cody and they answered all my questions, no pressure and the whole process was painless. Cody did a wonderful job walking me through all the tech of the GV60. A day after pickup I had some follow-up questions, and I received prompt responses from Cody. Also, the finance manager, Russel was great, he explained all the add-ons warranty and never pressured me like other dealership do. I will definitely recommend this dealership and continue to do business with them. More
Very very poor service. Had my GV70 in for a recall and regular maintenance. Used the valet service which is a big selling point when buying the car. Picked up my vehicle Had my GV70 in for a recall and regular maintenance. Used the valet service which is a big selling point when buying the car. Picked up my vehicle at 8:30am. At 3:30 I called checking on it. It was just going in for the recall. At 4:30 I called and they said it was done but did not have time to wash it. When I asked about the oil change he said they forgot to do it and can they reschedule. I rescheduled for today 7/29/24. Car was suppose to be picked up between 9:30 and 10:30am. I called at 11 and 2:30pm and they said they have no valets and could we reschedule. I told them never mind I'm taking my business to Genesis of Golden. Hopefully I'll have a better experience. More