Genesis of Las Vegas
Las Vegas, NV
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Responding to genesis response of 12/26/2024. Gus or Brian or anyone else at genesis that answers my post you have my contact information because you have asked for it and received it on several Gus or Brian or anyone else at genesis that answers my post you have my contact information because you have asked for it and received it on several occasions. Like I have told everyone on yelp post that genesis has no intention of keeping a promise to the carbuyer that enters the dealership. Buyer beware! Read all the shameful reviews this dealership has and don't care! It seems that they have a few response buttons and mix it up depending on the day. More
I PURCHASED MY GENESIS GV80 ON 9/26/2024 WITH 1 KEY FOB AND WAS TOLD THAT THE SECOND ONE WAS AROUND THE BUILDING SOMEPLACE. NIGEL WHO PROMISED ME THAT I WOULD GET THE SECOND KEY FOB. TODAY IS 12/16/24 I AM AND WAS TOLD THAT THE SECOND ONE WAS AROUND THE BUILDING SOMEPLACE. NIGEL WHO PROMISED ME THAT I WOULD GET THE SECOND KEY FOB. TODAY IS 12/16/24 I AM STILL WAITING. AFTER SPENDING CLOSE TO 60K I EXSPECT A PROMISE MADE TO BE KEPT. IF YOU SHOP AT THIS PLACE MAKE SURE ALL IS ON CONTRACT. More
There’s only one dealership servicing all of Nevada and that's Genesis of Las Vegas. Unfortunately, this means Genesis owners and new vehicle buyers in Nevada are at the mercy of this dealership's lack of that's Genesis of Las Vegas. Unfortunately, this means Genesis owners and new vehicle buyers in Nevada are at the mercy of this dealership's lack of professionalism. Genesis buyers must go through Hyundai of Las Vegas because the Genesis of L.V. dealership still isn’t fully operational. You're seated at a dinette set in the Hyundai showroom to discuss your transaction with your salesperson. This is a very awkward place to conduct business for a so-called "luxury" brand. If you end up purchasing a Genesis and a part goes bad or needs replacement, be prepared to suffer through a wait of 1+ months for that part to get into the dealership because it must be shipped from Korea. Because Genesis is new, there are almost no spare parts in the USA. This is something the Genesis/Hyundai of L.V. salesperson won't reveal to you. Depending on your situation, if your vehicle isn’t drivable, the burden of renting a car for several months falls on you. The dealership’s service and parts department staff are unhelpful and lack brand knowledge. Buyer beware. More