Genesis of Hilton Head
Hardeeville, SC
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When I arrived there were quite a few cars in line for service. After I indicated I had an appointment for my Genesis GV80 scheduled I know I was moved forward as the others were "drop ins". I appreciat service. After I indicated I had an appointment for my Genesis GV80 scheduled I know I was moved forward as the others were "drop ins". I appreciated this very much. Brett Adelman was very professional and helpful throughout my experience. After owning a Lexus and Audi I was very accustomed to high quality treatment by the service personnel. I hope you open a Genesis Service Center separately from the other Hyundai vehicles and provide that same high quality service. This dealership is in a temporary facility and I look forward to your new facility. More
Christopher (CJ) Gallagher, Client Advisor made buying a new car stress-free. I had asked to be notified when a new Genesis GV70 would be available to test-drive, He gave me a heads-up one week in advance new car stress-free. I had asked to be notified when a new Genesis GV70 would be available to test-drive, He gave me a heads-up one week in advance and called me as soon as the vehicle came in (it was still on the carrier when he called). I was able to test drive it later that day and actually bought it that afternoon. He personally expedited the detailing of the car as I was finishing up all the paperwork. As a result of his efforts, I was able to take the car home that evening. More
The service advisor I dealt with was Mickey Harvest. . Mr. Harvest is a very knowledgeable, caring professional who provided me with top notch customer service. . Mr. Harvest is a very knowledgeable, caring professional who provided me with top notch customer service. More
Since I had a Genesis i jumped to the head of the line and within an hour i had my oil changed and tires rotated and all fluid levels checked. Mickey too care of me and was very professional. Thank you! and within an hour i had my oil changed and tires rotated and all fluid levels checked. Mickey too care of me and was very professional. Thank you! More
Great customer service, Anthony Lucas took very good care of us. After the test drive he took the time to answer all our questions about the safety features of our now new car of us. After the test drive he took the time to answer all our questions about the safety features of our now new car More