Genesis of Hilton Head

The staff are all friendly. The service was prompt. Their temporary home is as good as the last permanent was. Stopped and talked to a salesman who was happy to help. Mickey was The service was prompt. Their temporary home is as good as the last permanent was. Stopped and talked to a salesman who was happy to help. Mickey was my service guy and what a nice guy. More

Mickey in the Service Department was prompt, courteous and answered all my questions. The waiting area was clean and there were plenty of snacks while you wait. and answered all my questions. The waiting area was clean and there were plenty of snacks while you wait. More

Service was great service manager made the Process an enjoyable event really does his job well enjoyable event really does his job well More

I was very satisfied with the service from my technician. He did a good job of explaining work that was done. He did a good job of explaining work that was done. More

Setting up an appointment through the dealership did not go well. When we arrived we found our appointment was not in the system. The loaner car that was promised by as not ready. go well. When we arrived we found our appointment was not in the system. The loaner car that was promised by as not ready. More

I had an appointment for an oil change, but a dash light was on. Instead of giving a reason why the light couldn't be checked, just was informed to reschedule another appointment. I feel this could have be was on. Instead of giving a reason why the light couldn't be checked, just was informed to reschedule another appointment. I feel this could have been handled more professionally. More

Courteous and professional Handled well and quickly Dealing with this dealership for a while and always happy Mickey is a great asset Dealing with this dealership for a while and always happy Mickey is a great asset More

10 out of 10 would recommend. HHI Genesis is the only dealer in the area that will take the time to answer their phone or return your call after requesting a service appointment. HHI Genesis is the only dealer in the area that will take the time to answer their phone or return your call after requesting a service appointment. I’ll keep coming back here instead of Genesis of Savannah. More

Appointment was started at the time we scheduled. I was kept in the loop with the progress on my car. It took only 5 minutes more to finish than what I was told. I call that a win!! I was kept in the loop with the progress on my car. It took only 5 minutes more to finish than what I was told. I call that a win!! More

Friendly personnel. Transaction could have been handled with more privacy- office doors left open. I could overhear conversations that involves sensitive information. Transaction could have been handled with more privacy- office doors left open. I could overhear conversations that involves sensitive information. More