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Genesis of Hazelwood - Service Center

Hazelwood, MO

3.1
91 Reviews

91 Reviews of Genesis of Hazelwood - Service Center

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February 20, 2013

I went into the dealership to have the battery checked on my vehicle. While I was waiting, I looked around the showroom at the new cars. Mr. Henry approached me and asked if I needed assistance. I told hi More

by hnegri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Henry
January 04, 2013

I came in to have my tire pressure checked because the low pressure indicator light came on. While I was there I decided it was determined that I could use an oil change. I agreed to the oil change and More

by Soupsr51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Vivan
October 12, 2012

I have worked with Mike and he has always been up front and honest with me which is a quality not seen much these days. Mike always get me in and out in a timely manner. Dianne the cashier is always friend More

by ranbess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianne Hillemann
Oct 12, 2012 -

Genesis of Hazelwood responded

Thank you so much for taking the time to write about your recent service visit with us! We're glad that you had an excellent experience, and that Mike and Dianne both provided you with friendly and efficient service. Thanks again, and see you next time!

June 14, 2012

So from my previous review, today was my first oil change. Of course everyone wants to feel special all the time, and not just because he/she is in the market to buy a new car; maintenance and servic More

by kristakayr3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don and Joe
May 17, 2012

Always satisfactory--exemplar!, greeting & service done to my Sonata Hybrid. Work done is always top notch & they explain what was done. Accommodations are also outstanding. Nick was especially polite More

by Schatzala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Ellison
May 04, 2012

Great new dealership!! Amazingly friendly service staff who are very knowledgeable and helpful. They made me feel at ease and did not try to push services off on me. More

by bem1208
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
April 13, 2012

We came in for service repair on our 2008 Hyundai Sonata and walked away with a new 2012 Hyundai Sonata instead! After seeing the sign that they were in need of 2008 and 2009 Sonata's, my husband inquired More

by bs_bracken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Sullivan
March 23, 2012

The new dealership I had service at was Mungenast Hyundai at 649 Dunn Rd. I have to say the the new building is beautiful, very clean, bathrooms wonderful, lounge/waiting area extremely comfortable and nicel More

by kimfav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Ellison
February 27, 2011

I purchased a pre owned vehicle on Jan. 28,11. A few weeks after my purchased I tried to let my windows down. All worked except one of the rear windows. I called my Product Specialist regarding this is More

by etoles
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Matt Fluchel
August 19, 2010

I absolutley love this dealership. I have owned many vehicles and have dealt with many dealerships. Mungenast stands well above all those other dealerships without a doubt. It is within 3 miles from m More

by joycebowdish1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy and Matt
Aug 31, 2010 -

Genesis of Hazelwood responded

Wow, what a great review! Thank you for taking the time to share your story. Matt and Jaime do a great job of taking care of customers and I will pass this on to them. We look forward to having you back in our service department. Thank you. Kurt Mungenast Owner

Sep 01, 2010 -

joycebowdish1964 responded

just wanted to clarify my service personnel were Randy and Matt. What the credit to go where the credit was due. Thanks again for being such an awesome dealership!

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