Genesis of Hazelwood

We live 2 hours away and where on the phone all morning getting the exact price for a car. Once we were able to get the amount, because they wanted a cashier check to purchase the car we started the 2 hour getting the exact price for a car. Once we were able to get the amount, because they wanted a cashier check to purchase the car we started the 2 hour drive to the dealership. 1 1/2 hours into trip we were called and told they sold car to someone else. We were told "first come first served ". Great customer service, I say not! They offer to pay for our gas. Wow, I wonder if Mr Napleton would have treated his customers the same way 90 years ago??? This would never happen at a true family owned dealership! More

Thanks for helping me buy my new favorite car, Jahan! It was a pleasure working with you man. was a pleasure working with you man. More

It was such a pleasure working with John and his team they make buying a car fun and the car is nice so nice thanks john they make buying a car fun and the car is nice so nice thanks john More

Anytime I try to call this dealer to ask about cars in their service department my call goes to the Service Manager's Voicemail but I never get a call back. This Dealer is not a good choice for repairs their service department my call goes to the Service Manager's Voicemail but I never get a call back. This Dealer is not a good choice for repairs More

Salesperson jon scruggs was easy and delightful to work with and management was straightforward. Some minor blemishes on car could have been fixed before sale with and management was straightforward. Some minor blemishes on car could have been fixed before sale More

We had a great experience at the dealership. Our salesman did a wonderful job working on our behalf to get the car we wanted. did a wonderful job working on our behalf to get the car we wanted. More

Got me in something better then what I originally wanted. Heather hospitality was great definitely will be recommend doing business with these guys if your in the market. Heather hospitality was great definitely will be recommend doing business with these guys if your in the market. More

Visited this dealership for buying new Hyundai Elantra as this was the only dealership in town with the in-stock Elantra. The first one was blue colored 2021. It took 25 minutes for sales man to find the car this was the only dealership in town with the in-stock Elantra. The first one was blue colored 2021. It took 25 minutes for sales man to find the car keys and eventually told us that car was already "sold" and he will try to find keys for another one. Finally he found keys for first (blue) and once we got to the car for test drive, lo and behold, its a service loaner with 6000 miles and lots of dust/grit on it, both interior and exterior. So the sales man is nice enough to go on the hunt for 2nd Elantra keys, finds them, we go for test drive, come back, want to buy the car, at which point, the sales manager comes in and tells us he will take it from there. He brings in a printed sheet of paper which has all the prices and addendums listed. ( mind you, there was no mention of addendums on the website price or on the phone call conversation or any conversation up until now with the first sales man). Sticker price , MSRP was 23K and supposedly per website they were selling this car for sticker price. The addendums are like 7K or so above sticker price. They also had transportation/freight charges add on as 1K which actually already were included in sticker price of 23K. Once I pointed that out, they did take out that charge which brought total addendums to 6K. One of the addendums was market adjustment of around 2500K or so. The final price after negotiation was still 3k or so above sticker as certain addendums were "mandatory". At that point after wasting 2 or so of our hours, we left the dealership. Both sales manager and original sales person were nice folks, it would have been much better if they were upfront with us from the start regarding car prices and one of the cars being loaner. Based on overall experience of this "Click Bait" approach, I wouldn't recommend others to go to this dealership for sales. More

Large selection of new and preownedcars. Clean facility. Large selection of new and preowned cars. Clean facility. Employees always helpful. They made it a great buying experience. The service department al Large selection of new and preowned cars. Clean facility. Employees always helpful. They made it a great buying experience. The service department always has good service for my oil changes More