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Genesis of Hazelwood

Hazelwood, MO

3.9
1,164 Reviews
The Ed Napleton Auto Group acquired Napleton Hyundai and Napleton's Hazelwood Genesis on January 8, 2018. Ed Napleton Auto Group is committed to keeping every employee and increasing the community involvement and charitable efforts around the St. Louis area. Napleton Hyundai and Napleton's Hazelwood Genesis proudly continue to service the many cities in or near the St. Louis area. The Ed Napleton Auto Group remains dedicated to their customers in every aspect of the car buying experience and providing unparalleled customer satisfaction.
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649 Dunn Rd

Hazelwood, MO

63042

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Showing 1,164 reviews

June 30, 2022

I had a great experience here! Andrew was extremely helpful and knowledgeable. He made it super easy! More

by maryanneswain65
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrew
Jul 02, 2022 -

Genesis of Hazelwood responded

Hi, we're glad to hear you found our staff to be so informative and helpful. Safe travels!

June 30, 2022

One of the best locations hands down. Andrew was extremely helpful and I couldn’t have asked for better customer service . Very courteous and great help . Highly recommend this location y More

by BsFulton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
Jul 02, 2022 -

Genesis of Hazelwood responded

Hi, we're glad to hear our Staff Andrew took such great care of you! We hope we can continue to be of service to you down the road! Thanks for the recommendation, and have an amazing day!

June 30, 2022

I had a very good experience working with this dealership very fast easy process Heather was a big help in purchasing my new vehicle definitely will be back! Thank you for your help and time! More

by DavidBrown82nd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Mroczkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2022 -

DavidBrown82nd responded

Heather was great… I appreciate friendliness and communication she showed… very professional…

June 30, 2022

i had a amazing experience with Heather at this location very kind and understanding about my situation extremely happy More

by loveumucho11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Mroczkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2022 -

Genesis of Hazelwood responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Safe travels!

June 29, 2022

Everyone we encountered during the service of our Tuscon was amazing! I was unable to get my vehicle in to service shops near me, but Napleton had availability that same week! Jim Twinning was very helpful, More

by Isidra Cardenas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Twinning; Jesse
Jun 30, 2022 -

Genesis of Hazelwood responded

Hello Isidra, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 03, 2022

I was very pleased with the outcome! Justin Young did a great job! I will be a returning customer! More

by krayzie.intellek89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Young
Jun 05, 2022 -

Genesis of Hazelwood responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

May 31, 2022

Had a great experience buying our Santa Fe with Kevin Sheehan. He was thorough, friendly and very professional. We got a great vehicle that fit our budget and needs . More

by mkpuff7856
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Sheehan
Jun 02, 2022 -

Genesis of Hazelwood responded

We're glad to hear our Staff took such great care of you, Mkpuff7856! We hope we can continue to be of service to you down the road!

May 31, 2022

Heather was amazing . She did such a good job at showing me how my new car worked! More

by Alanmoore86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Mroczkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Genesis of Hazelwood responded

Alanmoore86, it's experiences like yours that really keep us motivated!

May 29, 2022

Heather was a great sales associate must ask for her! !! Great dealership top notch customer service More

by Rosefanny80
Recommend Dealer
Yes
Employees Worked With
Heather Mroczkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Genesis of Hazelwood responded

Hello, thank you for your kind review; we are happy to pass along your comments to Heather here at Napleton Hyundai! We hope you continue to choose us for all your automotive needs! Take care!

April 28, 2022

I was in the Napleton Hyundai dealership two weeks ago and a gentleman name Jessie tried hard to get me a car and I thought it was impossible but he made it happen a great person and salesman More

by Veniss75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Cotner, Forrest Knight, Dan Loggins, Mariah Summer
Apr 30, 2022 -

Genesis of Hazelwood responded

Veniss75, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful!

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