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Genesis of Hazelwood
Hazelwood, MO
1,167 Reviews
The Ed Napleton Auto Group acquired Napleton Hyundai and Napleton's Hazelwood Genesis on January 8, 2018. Ed Napleton Auto Group is committed to keeping every employee and increasing the community involvement and charitable efforts around the St. Louis area. Napleton Hyundai and Napleton's Hazelwood Genesis proudly continue to service the many cities in or near the St. Louis area. The Ed Napleton Auto Group remains dedicated to their customers in every aspect of the car buying experience and providing unparalleled customer satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 PM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 PM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,167 reviews
June 30, 2022
One of the best locations hands down. Andrew was extremely helpful and I couldn’t have asked for better customer service . Very courteous and great help . Highly recommend this location y Andrew was extremely helpful and I couldn’t have asked for better customer service . Very courteous and great help . Highly recommend this location you won’t leave unhappy ! More
by BsFulton
Employees Worked With
Andrew
June 30, 2022
I had a very good experience working with this dealership very fast easy process Heather was a big help in purchasing my new vehicle definitely will be back! Thank you for your help and time! very fast easy process Heather was a big help in purchasing my new vehicle definitely will be back! Thank you for your help and time! More
by DavidBrown82nd
Employees Worked With
Heather Mroczkowski
June 29, 2022
Everyone we encountered during the service of our Tuscon was amazing! I was unable to get my vehicle in to service shops near me, but Napleton had availability that same week! Jim Twinning was very helpful, was amazing! I was unable to get my vehicle in to service shops near me, but Napleton had availability that same week! Jim Twinning was very helpful, knowledgeable and had great communication throughout the entire process. He made sure to check our warranty and found out our vehicle met the warranty coverage requirements. He then made sure to book us a rental car near our home so we weren't stranded for 2 weeks. After the work was completed on our vehicle, the rental car company tried charging us out of pocket. The Service Manager, Jesse, immediately handled the situation for us. We appreciate the pleasant experience we had from start to finish, at Napleton. We live closer to 2 other Hyundai service shops, but from here on out, we plan to drive the 30miles to have our vehicles serviced at Napleton. A+ Customer Service! More
by Isidra Cardenas
Employees Worked With
James Twinning; Jesse
May 31, 2022
Had a great experience buying our Santa Fe with Kevin Sheehan. He was thorough, friendly and very professional. We got a great vehicle that fit our budget and needs . Sheehan. He was thorough, friendly and very professional. We got a great vehicle that fit our budget and needs . More
by mkpuff7856
Employees Worked With
Kevin Sheehan
