Genesis of Hazelwood

Service experience. In my opinion, my Service Representative was very good. He helped identify the problem I was experiencing with my passenger side seat, albeit other se In my opinion, my Service Representative was very good. He helped identify the problem I was experiencing with my passenger side seat, albeit other services needed. Great job! More

Polite and complete service for the sale. Responding to the greeting, "We would love to buy your car." I took up the challenge to trade in a 2017 Ioniq Hybrid which I bought as a Certified Pre Responding to the greeting, "We would love to buy your car." I took up the challenge to trade in a 2017 Ioniq Hybrid which I bought as a Certified Pre-owned Vehicle only a few months ago. There were some moments of uncertainty whether it would be possible but finally, Napleton found a way to send me home with a NEW (2018) vehicle of the same size, shape, and color. This gave me increased warranty and a couple of features added to the new model. The experience was comfortable and rewarding. This is the 7th vehicle I have purchased from the dealership being carried forward from Mungenast into Napleton. I'm sure I'll be back in a few years for another. More

New car sales Purchased new Kona to replace a PT Cruiser. It was priced reasonable and convenient for the low miles driven. The benefit of the location and ease of Purchased new Kona to replace a PT Cruiser. It was priced reasonable and convenient for the low miles driven. The benefit of the location and ease of access. More

Excellent service from Taylor Taylor was very warm and professional. She explained things clearly, checked on me several times in the waiting room and updated me on the progress o Taylor was very warm and professional. She explained things clearly, checked on me several times in the waiting room and updated me on the progress of the service to my vehicle. She also made sure to inform me about coupons available to make my out-of-pocket cost less expensive. When she discovered I'd need to come back on a different date for a separate repair, she wrote down the cost quote for me and recommended another coupon I could use to reduce the price. I truly felt valued as a customer and that she cared about helping me make my visit most affordable to me (vs. trying to upsell me on products or services to benefit the business's bottom line). More

Amazing Service Alyssa in the service department is amazing. She is definitely a valuable asset to this company. I have been going to this dealership for several ye Alyssa in the service department is amazing. She is definitely a valuable asset to this company. I have been going to this dealership for several years, and I will continue to purchase and service my vehicles here. More

Great job great job, love the service. I ve been bringing my car here since it was new in 2013 and it has been great. i will continue to do so,. great job, love the service. I ve been bringing my car here since it was new in 2013 and it has been great. i will continue to do so,. More

Everyone was helpful They were very friendly and knowledgeable. From the front end to the back end in service, everyone was on point. This is St Louis and Hazelwood's best They were very friendly and knowledgeable. From the front end to the back end in service, everyone was on point. This is St Louis and Hazelwood's best kept secret !!! More

Prompt getting appointment at last minute I overall made a appointment in the morning for five pm and they accommodate me kept me informed of what they were doing and what needed to be done al I overall made a appointment in the morning for five pm and they accommodate me kept me informed of what they were doing and what needed to be done along with recommendations and gave me the option of what I wanted to do also told me things that needed done now verses what could wait wasn't pushed into anything More

Great service! I recently purchase a vehicle from Napleton Hyundai. I received great service and will definitely refer my friends and family here to purchase a vehic I recently purchase a vehicle from Napleton Hyundai. I received great service and will definitely refer my friends and family here to purchase a vehicle. More

Great experience We really enjoyed working with Chris Wallace. He did his best to get the price we wanted. He was always smiling. Was interested in our life. We we We really enjoyed working with Chris Wallace. He did his best to get the price we wanted. He was always smiling. Was interested in our life. We were interested in his. He was just an all around great guy to work with. More