Genesis of Hazelwood
Hazelwood, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 PM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 PM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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I worked with Andrew W. and he made my car buying experience awesome. I was nervous about buying a new vehicle but Andrew made the process super easy and I couldn’t be happi and he made my car buying experience awesome. I was nervous about buying a new vehicle but Andrew made the process super easy and I couldn’t be happier. More
Andrew W. really made a stressful situation pleasant. My car was stolen and totaled, so this was the last thing I was wanting to do at the beginning of the sch really made a stressful situation pleasant. My car was stolen and totaled, so this was the last thing I was wanting to do at the beginning of the school year. A few hours after stopping in, I walked out with a great deal and a great car. Highly recommended! More
BEWARE. This dealer is using the current economy to gouge customers. They do not list on their website (SHADY) but they do charge a market adjustment. For a This dealer is using the current economy to gouge customers. They do not list on their website (SHADY) but they do charge a market adjustment. For a Palisade I saw it was $15000. They also try to sell after market “warranty” programs. Where is the Attorney General? If you intend to charge inflated prices don’t hide. Own it. I’d NEVER shop here again. Ever. More
Brian Richter is who I worked with on my last service kind and friendly great service at a great price and the car wash was super nice great amenity I will definitely be going back thanks again Brian! kind and friendly great service at a great price and the car wash was super nice great amenity I will definitely be going back thanks again Brian! More
Had a guaranteed offer for my trade in from Carmax and Napleton could not match it. That was fine, but when I showed them the official offer, they still kept pushing me to take their offer which was MUCH Napleton could not match it. That was fine, but when I showed them the official offer, they still kept pushing me to take their offer which was MUCH less that CarMax. REPEATEDLY, I told them if they could not match the offer, that I was not interested. They kept needling me and then they ganged up on me, salesman and sales manager. That really pushed mo over the edge. I wanted my keys back and had to ask them several times for that too. I finally left and as I was pulling out, the sales manager came running up to me with the offer I originally showed them which they finally agreed to give me. By that time, I was irritated and left. VERY unprofessional and not customer friendly. Too bad Mungenast doesn't own this Hyundai dealership. I will never do business with Napleton Hyundai again! More
Bait and switch tactics. Advertise one price on their website and markup about $5000 in person. Did not buy and would not recommend. Also sales people are friendly but do not Advertise one price on their website and markup about $5000 in person. Did not buy and would not recommend. Also sales people are friendly but do not seem to be very knowledgeable. More