Genesis of Hazelwood

New buyer Excellent process a little longer than I would hav liked but they were able to keep working with me to ensure a sale. Would buy here again Excellent process a little longer than I would hav liked but they were able to keep working with me to ensure a sale. Would buy here again More

Excellent After Napleton took over for Munganast, I met some new people. Bobby, Weldon, Cody, and Kyle displayed true customer service and customer care. I After Napleton took over for Munganast, I met some new people. Bobby, Weldon, Cody, and Kyle displayed true customer service and customer care. I will recommend this dealertship to anyone looking for a vehicle, new or used. More

Prompt, Friendly and Professional My Service Advisor was Taylor Liddell. She was prompt, friendly and professional. Wait time was reduced, did not seem to wait as long, compared to p My Service Advisor was Taylor Liddell. She was prompt, friendly and professional. Wait time was reduced, did not seem to wait as long, compared to previous visits with prior ownership. More

Better cleaning than previous owner Had an oil change (free - thanks Napleton!) and an Option 2 cleaning. Much better job on cleaning than previous owner. Will definitely come back for Had an oil change (free - thanks Napleton!) and an Option 2 cleaning. Much better job on cleaning than previous owner. Will definitely come back for more service when needed. More

Enjoyable Instead of emailing needed services when a customer is waiting I would like it if someone would come out and tell them. I would have okayed it. I am Instead of emailing needed services when a customer is waiting I would like it if someone would come out and tell them. I would have okayed it. I am concerned that it should have been done and it wasn't. I have been told it is okay to wait but I would have liked to make that decision. I didn't hear my phone while waiting. I did appreciate your waiting room, it makes the waiting more bearable. More

Out of town My car needed service on short notice on a Saturday since it broke down when I was out of town. The service team made sure they got my car in that da My car needed service on short notice on a Saturday since it broke down when I was out of town. The service team made sure they got my car in that day for a diagnostic and completed the service I needed to get home. They went out of their way to take care of me. More

Excellent service Every one was so friendly and informative. They kept me up on the time and process my car was going through. Let me know that there was a play area fo Every one was so friendly and informative. They kept me up on the time and process my car was going through. Let me know that there was a play area for my grandchild. More

Love my new Kona and Napleton! I had no idea what make or model was right for me. Salesman Chris King was patient, helpful, and pleasant. I would recommend both my car and salesman I had no idea what make or model was right for me. Salesman Chris King was patient, helpful, and pleasant. I would recommend both my car and salesman to friends or foes alike. More

Great customer service When I dropped my vehicle off, the 2 ladies that worked the drop off area were great! They detailed the issues I was having and assured me the guys wo When I dropped my vehicle off, the 2 ladies that worked the drop off area were great! They detailed the issues I was having and assured me the guys would get my vehicle right for me. And they did. The ladies customer service was A+. Very friendly, very helpful, and patiently answered all of the questions. The service department repaired my vehicle and returned it fresh and clean! Thank you all More

Good Experience We bought our first new Hyundai with this dealership. We were very pleased with the experience and would recommend the dealership to our friends and We bought our first new Hyundai with this dealership. We were very pleased with the experience and would recommend the dealership to our friends and family. More