Genesis of Hazelwood
Hazelwood, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 PM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 PM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,164 reviews
We started an on-line search for our new car (Hyundai Palisade) about a month ago. We liked the comments and business posture of NApleton Hyundai , and visited them to see the Palisade. Our sales person Palisade) about a month ago. We liked the comments and business posture of NApleton Hyundai , and visited them to see the Palisade. Our sales person, Khaled, was friendly and professional. He went over the features of the car and was very knowledgeable regarding every aspect of the car. We felt the pace of the transaction was comfortable, and we never felt pressured at any time. The dealership handled the transaction fairly regarding our trade, and provided us with the financing that we were seeking. the sales team (Khaled), and the finance person (I think his name was Kyle) did an outstanding job. The car was delivered as promised, and in gleaming condition. Khaled spent a lot of time going over the set up of all of the many settings available on the vehicle. We are older folks, so it took some time to get us up to speed on everything. Khaled never rushed us, and we felt we knew enough to give us the basics of operation. We are still learning things about the many of features, but Wendy gave us a good foundation. I would certainly recommend both Khaled, and Napleton Hyundai to anyone looking for a new vehicle. Our Palisade is as nice as it gets, and we look forward to returning to Napleton hyundaifor our future vehicles needs More
Had the most outstanding customer service experience! My sales professional was Khaled, he was not only sincere and honest, but also very patient! I came in and explained to him that I was in search of a mo sales professional was Khaled, he was not only sincere and honest, but also very patient! I came in and explained to him that I was in search of a more family oriented vehicle and I had a strict budget, he exceeded my expectations and found the ideal vehicle for me and my family within my budget, best of all it was A BRAND NEW 2019!! I had previously gone to other dealerships with no luck in finding a vehicle or a salesperson who would take the time to seriously try and find something, I was thrown ridiculously high numbers for vehicles much older with much less “upgrades”. I am thoroughly enjoying my recent purchase and will be taking it on many vacation trips this summer! I encourage anyone who is in search of a vehicle and have a strict budget to visit Khaled at Napleton Hyundai in Hazelwood! He is awesome 👌 More
I was looking for a trim level of a 2017 Sonata that no other local dealership had on their lot. Further, no one was willing to help me find it. Then I called Napleton Hyundai. Khaled answered the phone an other local dealership had on their lot. Further, no one was willing to help me find it. Then I called Napleton Hyundai. Khaled answered the phone and immediately said that if they didn't have the car that I wanted on their lot, he would do anything in his power to find it and bring it to Napleton. I was skeptical, but sure enough, a day later, Khaled called me and said he found the exact car I was looking for in another state and that he would send someone to pick it up and bring it to Napleton Hyundai. I'm sure it was no easy feat on his end, but he made it sound like it was no trouble at all. I've never encountered anyone in sales who has been willing to go to such great lengths for a customer. Khaled was happy to go the extra mile, or 200 as this case may be, to get the car I wanted. He was kind, easy-going, and knowledgable. If anyone I know needs a car in the future, I will most definitely have them call Khaled. He is a valuable asset to Napleton Hyundai and made the hour drive to get there well worth it. One additional note: Bobby Clifford helped make the financing end of our experience smooth and painless. He was courteous and professional. Thank you Khaled and Bobby! More
Absolute WORST customer service I have ever experienced in my life. I Was fed lie after lie. Buyers beware! Especially single women buying a car! in my life. I Was fed lie after lie. Buyers beware! Especially single women buying a car! More
Working with Earl Byrd was a great experience! We appreciated his professional attitude and kindness! Thanks for making our car buying experience amazing! Great dealership! appreciated his professional attitude and kindness! Thanks for making our car buying experience amazing! Great dealership! More
heartwarming So many words can describe Khaled. An awesome person and very charismatic and always trying to do his best to make you happy. He’ll go out of his way So many words can describe Khaled. An awesome person and very charismatic and always trying to do his best to make you happy. He’ll go out of his way to make sure you leave with nothing but the best service. First meeting him I was greeted with a huge smile and overall heartwarming feel and he sat down and listened to what I wanted in my car. He worked and worked and got me the car I wanted More
So glad I was referred to Jon to purchase a new vehicle, and was able to trade my old car in! He was very attentive to my needs and I couldn’t be more satisfied with my new car🙌🏽 Thanks again Jon for e and was able to trade my old car in! He was very attentive to my needs and I couldn’t be more satisfied with my new car🙌🏽 Thanks again Jon for everything!! More
The wife and I went SUV shopping last week. We were looking at 3 different makes. The Napleton Hyundai experience was for the 1st time in many years enjoyable. Khaled our salesman did a great job on gi looking at 3 different makes. The Napleton Hyundai experience was for the 1st time in many years enjoyable. Khaled our salesman did a great job on giving us all the information we need to make a decision. The out 2 dealerships were all about credit and payments. We still don't know the numbers at the other 2 places. Napleton Hyundai never worried about my credit or payments. It's funny were not worried about them either. 😊. Khaled focused more on vehicle information and selection. He knew his product. It was a pleasure to shop there. More
Good dealership. I'd buy from them again. No pressure, no surprises, and reasonable pricing. Overall, a nice easy transaction from start to finish. So far, the best car dealership experience I've ever had. G surprises, and reasonable pricing. Overall, a nice easy transaction from start to finish. So far, the best car dealership experience I've ever had. Go see Khaled. He's great to work with. More
stellar service Truly was the best buying experience I’ve had with a dealership. I thank Khaled for helping me along the entire process. Not only did he help with fin Truly was the best buying experience I’ve had with a dealership. I thank Khaled for helping me along the entire process. Not only did he help with finding the best car for my needs, he also displayed stellar customer service skills and amazing rapport skills. The finance department went over and beyond with ensuring I was receiving the best loan and everyone was so customer service focused. Thank you everyone! More