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Genesis of Hazelwood

Hazelwood, MO

3.9
1,164 Reviews
The Ed Napleton Auto Group acquired Napleton Hyundai and Napleton's Hazelwood Genesis on January 8, 2018. Ed Napleton Auto Group is committed to keeping every employee and increasing the community involvement and charitable efforts around the St. Louis area. Napleton Hyundai and Napleton's Hazelwood Genesis proudly continue to service the many cities in or near the St. Louis area. The Ed Napleton Auto Group remains dedicated to their customers in every aspect of the car buying experience and providing unparalleled customer satisfaction.
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649 Dunn Rd

Hazelwood, MO

63042

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Showing 1,164 reviews

January 15, 2020

I recommend this dealership 100%. Walking in the door at Napleton Hyundai felt very welcoming and the service was awesome. The sellsman Aldo listened to our concerns and wasn’t trying to force anything on u More

by Helen Payne and Vincent Cook
Recommend Dealer
Yes
Employees Worked With
Aldo, Brian Anderson
Jan 17, 2020 -

Genesis of Hazelwood responded

Thank you for sharing your experience! Customer service is one of our top priorities, so we really appreciate your positive comments. If there’s anything else we can do to assist you, please don’t hesitate to reach out!

January 11, 2020

My wife and I recently purchased a 2020 elantra from this dealership. First thing we noticed was this dealership doesn't utilize pressure tactics when you come to look. Second thing is that our sales person More

by Xander
Recommend Dealer
Yes
Employees Worked With
Kyle Lucas, Bobby Clifford, Khaled Sir
Jan 17, 2020 -

Genesis of Hazelwood responded

Thank you for sharing these comments about your recent purchase, Xander! It's our goal to provide an efficient and stress-free buying experience, so this is great to hear. Please don't hesitate to reach out if you need anything in the future. Safe travels!

January 08, 2020

Fastest and easiest car buying experience I’ve ever had. Sales staff Darion was excellent and helped us through each step of the buying process. Couldn’t be happier with my new car! More

by bwclark93
Recommend Dealer
Yes
Employees Worked With
Darion
Jan 09, 2020 -

Genesis of Hazelwood responded

We appreciate you choosing Napleton Hyundai! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

January 08, 2020

Customer service was great. Our sales rep Brittany was wonderful and helped make the process of buying my SUV easy and hassle free. We got everything we wanted with no issues! More

by Lindseyb57
Recommend Dealer
Yes
Employees Worked With
Danny Walters, Forrest Knight, Brittany Carraway
Jan 09, 2020 -

Genesis of Hazelwood responded

Lindsey, thanks for your great review, and for giving our dealership such a high star rating! If you have any further questions, please don't hesitate to reach out!

January 06, 2020

Brittany is the best Brittany was helpful and followed up the next day to ensure our needs were met. Cody the finance person was knowledgeable, helpful and very quick gett More

by Jayandchris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody ( in finance don’t recall last name), Brittany Carraway
Jan 09, 2020 -

Genesis of Hazelwood responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Napleton Hyundai and we hope to see you again!

January 05, 2020

Great customer service! Brittany was incredibly helpful, patient, and friendly. We were able to find a nice car that fit my needs and wants for a good value. More

by Lperc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Lucas, Brittany Carraway
Jan 08, 2020 -

Genesis of Hazelwood responded

We're glad to hear that everything was completed to your satisfaction! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

January 04, 2020

My experience has been nothing short of phenomenal. The guys (Bobby and Khaled) at Napleton Hyundai did a great job, from meeting my price point, showing white glove customer service and going above my ex More

by Dante
Recommend Dealer
Yes
Employees Worked With
Bobby Clifford, Khaled Sir
Jan 08, 2020 -

Genesis of Hazelwood responded

Dante, thanks for your praise and kind comments about our team. If you're ever in need of more help, please let us know. Take care.

January 04, 2020

Ultimate Great Experience Buying A New Car I’ve bought quite a few cars in my lifetime and I was totally impressed with my salesperson Brittany C. , Cody in finance,Michael B sales mgr, origina More

by Renee W
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody in finance and Michael Bozzi, Danny Walters, Forrest Knight, Brittany Carraway
Jan 08, 2020 -

Genesis of Hazelwood responded

Renee, thank you for your positive review. We're glad to hear that you found our team here at Napleton Hyundai so helpful in the purchase of your new vehicle. If you're ever in need of more help, please let us know! Take care!

January 03, 2020

Perfect Car Brittney was super nice and everyone worked to answer any question I had. Overall I couldn’t have asked for better, they got me the “perfect car”. More

by Molly Ann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Lucas, Brittany Carraway
Jan 08, 2020 -

Genesis of Hazelwood responded

Molly, we're glad you had such a wonderful experience with us! If you're ever in need of more help, please let us know. We hope you have a great day!

December 31, 2019

Jazz was perfect and made the process very simple . If she was in control I would’ve inked a deal that day definitely recommend her for any of your car buying needs she’ll work hard to deal with nagging f More

by arlando.vanhook
Recommend Dealer
Yes
Employees Worked With
Jasmine Snell
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