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Genesis of Hazelwood

Hazelwood, MO

Overview
Employees
Reviews
3.9
1,164 Reviews
The Ed Napleton Auto Group acquired Napleton Hyundai and Napleton's Hazelwood Genesis on January 8, 2018. Ed Napleton Auto Group is committed to keeping every employee and increasing the community involvement and charitable efforts around the St. Louis area. Napleton Hyundai and Napleton's Hazelwood Genesis proudly continue to service the many cities in or near the St. Louis area. The Ed Napleton Auto Group remains dedicated to their customers in every aspect of the car buying experience and providing unparalleled customer satisfaction.
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649 Dunn Rd

Hazelwood, MO

63042

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Showing 1,164 reviews

March 26, 2020

Jasmine Snell is a great salesperson she is confident and knows her job She is a joy and loved her enthusiasm I will recommend people More

by Lizzypoo77
Recommend Dealer
Yes
Employees Worked With
Jasmine Snell
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Mar 28, 2020 -

Genesis of Hazelwood responded

Thanks for highlighting some of our staff who helped make this such a great experience! We will be sure to pass along your kind comments to Jasmine and the whole team. Please don't hesitate to reach out to us if you ever need anything else. We're always happy to help! Have a fantastic day!

March 26, 2020

My salesperson Jasmine greeted me and made me feel welcome! Such a knowledgeable young lady! I would definitely recommend Jasmine and this dealership to anyone! More

by valariekay1
Recommend Dealer
Yes
Employees Worked With
Jasmine Snell
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Mar 28, 2020 -

Genesis of Hazelwood responded

Hello Valerie, we're so glad that you enjoyed your experience working with Jasmine! Your recommendation means so much to us and we're happy to have earned it! Please feel free to reach out to us if you ever need anything else. Have a wonderful day!

March 26, 2020

Jasmine was so helpful!! Answered all my questions and was very knowledgeable! Made the whole car shopping process painless and worthwhile! Will definitely be returning when ready to make my big purchase! More

by K.Turner
Recommend Dealer
Yes
Employees Worked With
Jasmine Snell
Report | Print
Mar 28, 2020 -

Genesis of Hazelwood responded

We're so glad to hear that you had a five star car shopping experience with our Jasmine. Please let us know if there is anything else you may need from us; we're always happy to help! We hope you have a fantastic day, and enjoy your new car!

March 26, 2020

The absolute best !!!!....I was so confused at what I really wanted, but she made the process so easy and affordable!! Buy with Jazz guys!!! Thank me later More

by msjewjew
Recommend Dealer
Yes
Employees Worked With
Jasmine Snell
Report | Print
Mar 28, 2020 -

Genesis of Hazelwood responded

We understand that shopping for a car can be a difficult and stressful process, so it's great to hear that our sales team could really help you out! Please feel free to reach out to us if you ever need anything else. We're more than happy to assist! Take care!

March 26, 2020

You rock! So professional and helpful, I will definitely be back to see you when I’m ready to ride out. Thank you so much More

by sheritah3
Recommend Dealer
Yes
Employees Worked With
Jasmine Snell
Report | Print
Mar 28, 2020 -

Genesis of Hazelwood responded

We're pleased to hear that you found our staff to be so professional and helpful. Please don't hesitate to reach out to us if you ever need anything else. Have a wonderful day!

March 26, 2020

Great customer service! I’m always skeptical of car lots but Jasmine was very professional and answered all my questions. Would def recommend going to her! More

by B.denise1989
Recommend Dealer
Yes
Employees Worked With
Jasmine Snell
Report | Print
Mar 28, 2020 -

Genesis of Hazelwood responded

Our staff is dedicated to delivering outstanding service to all of our guests so we're glad to hear that you had such a great experiene working with Jasmine. Please let us know if you have any additional questions about services you received and thank you again for choosing Napleton Hyundai!

March 25, 2020

Very pleasant experience getting our new Kona. Was greeted at the door by a sales rep, Brittany, who took excellent care of us all the way through the process. Couldn’t be happier with the dealer, the More

by Jonalan1
Recommend Dealer
Yes
Employees Worked With
Forrest Knight, Brittany Carraway
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Mar 28, 2020 -

Genesis of Hazelwood responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 25, 2020

Excellent and friendly service!!! They got me into what I wanted!!! They were patient and took time for all of my questions! We thank you More

by Cherie
Recommend Dealer
Yes
Employees Worked With
Terry Scales, Kyle Lucas, Brittany Carraway
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Mar 26, 2020 -

Genesis of Hazelwood responded

Cherie, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

March 21, 2020

Very quick process. Brittany was very helpful and made sure I got the car I wanted. I definitely will be back to do business again. More

by Nae
Recommend Dealer
Yes
Employees Worked With
Brittany
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Mar 23, 2020 -

Genesis of Hazelwood responded

Thank you so much for sharing your recent experience with us, Nae! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

March 21, 2020

Jon made me feel so comfortable and confident that we could get the job done. My previous experience purchasing a vehicle left a sour taste in my mouth. Jon made that feeling disappear. He is a great wor More

by msjoejoe
Recommend Dealer
Yes
Employees Worked With
Kyle Lucas, Jon Scruggs
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Mar 23, 2020 -

Genesis of Hazelwood responded

Hi, thank you for your high star rating. We're happy to see that your experience with us was excellent! Please let us know if you have any questions about services you received and thank you again for choosing us! Take care!

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