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Genesis of Hazelwood
Hazelwood, MO
1,168 Reviews
The Ed Napleton Auto Group acquired Napleton Hyundai and Napleton's Hazelwood Genesis on January 8, 2018. Ed Napleton Auto Group is committed to keeping every employee and increasing the community involvement and charitable efforts around the St. Louis area. Napleton Hyundai and Napleton's Hazelwood Genesis proudly continue to service the many cities in or near the St. Louis area. The Ed Napleton Auto Group remains dedicated to their customers in every aspect of the car buying experience and providing unparalleled customer satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 PM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 PM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,168 reviews
May 16, 2020
The process from online search to purchase was fast and efficient. I did not feel pressured into a decision and Jon was very knowledgeable and helpful. efficient. I did not feel pressured into a decision and Jon was very knowledgeable and helpful. More
by drwahw2
Employees Worked With
Jon Scruggs
May 14, 2020
I would not recommend this dealership to anyone three weeks after Car still do not have the proper paperwork they verbally told me one thing but other things were in the paperworkVery very poor service m weeks after Car still do not have the proper paperwork they verbally told me one thing but other things were in the paperworkVery very poor service management deceitful Hyundai makes a good car very happy with the car but extremely upset with the service and still not being able to get the proper paperwork there’s something wrong when they won’t give you a copy of the contract More
by Tk
Employees Worked With
Danny Walters, Bobby Clifford, Jahan Lyte
May 14, 2020
I had the privilege of working with Khaled to lease my new car. I hardly had any knowledge about Hyundai vehicles but he had absolutely no problem explaining everything to me. We discussed everything from new car. I hardly had any knowledge about Hyundai vehicles but he had absolutely no problem explaining everything to me. We discussed everything from car features to service. He was flexible, responsive and made my transition to my new vehicle easy. The entire staff at this office was attentive and kind, I left feeling like I made the right choice and my family is so excited to have our new vehicle. Thank you again Khaled, I really hope I get a chance to work with you again when my lease is up More
by Henry
Employees Worked With
Bobby Clifford, Khaled Sir
May 12, 2020
Jon was amazing! He never once made me feel like I was being pushed to make a decision. He was on top of everything. I didn’t even have any questions and if I did have any, I’m sure he would of answered t being pushed to make a decision. He was on top of everything. I didn’t even have any questions and if I did have any, I’m sure he would of answered them with no hesitation and made sure I understood everything! Thank you Jon and Napleton Hyundai for such a wonderful experience in getting my new truck! More
by T. Rich
Employees Worked With
Jon Scruggs
May 12, 2020
I without a doubt give this place a 5 star very helpful and supportive. My first time buying a car experience was great at this place! and supportive. My first time buying a car experience was great at this place! More
by domicrawford2006
Employees Worked With
Forrest Knight, Brittany Carraway
May 12, 2020
Very pleasant and helpful. He was very helpful and knowledgeable about the vehicles. He was the Bestest LOL. Would definitly recommend him to other buyers. knowledgeable about the vehicles. He was the Bestest LOL. Would definitly recommend him to other buyers. More
by Gail
Employees Worked With
Jon Scruggs
May 12, 2020
Great job Pooty Tang. Very knowledgeable and informative. Pooty did it again. Lol second time buyer at this dealership would definitely recommend in the future. Pooty did it again. Lol second time buyer at this dealership would definitely recommend in the future. More
by Jennifer
Employees Worked With
Jon Scruggs
