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Genesis of Hazelwood
Hazelwood, MO
1,164 Reviews
The Ed Napleton Auto Group acquired Napleton Hyundai and Napleton's Hazelwood Genesis on January 8, 2018. Ed Napleton Auto Group is committed to keeping every employee and increasing the community involvement and charitable efforts around the St. Louis area. Napleton Hyundai and Napleton's Hazelwood Genesis proudly continue to service the many cities in or near the St. Louis area. The Ed Napleton Auto Group remains dedicated to their customers in every aspect of the car buying experience and providing unparalleled customer satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 PM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 PM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,164 reviews
July 31, 2020
Let me tell everyone about my experience. Upon entering the parking lot I was greeted by Jon Scruggs and his big smile he was so helpful and full of enjoyment. I will be sending everyone I know to Napleton the parking lot I was greeted by Jon Scruggs and his big smile he was so helpful and full of enjoyment. I will be sending everyone I know to Napleton!!! More
by Kyjelly4242
Employees Worked With
Jon Scruggs
July 31, 2020
Jon is super friendly and willing to work with you on what you need. Very personable and overall good experience. Come see him when you are in the market for a new car. what you need. Very personable and overall good experience. Come see him when you are in the market for a new car. More
by Florchar
Employees Worked With
Jon Scruggs
July 31, 2020
This was the best car buying experience I've ever had. Khaled was my sales rep, and he did a fantastic job. He always treated me (and my time) with respect. I was in and out of the dealership in less t Khaled was my sales rep, and he did a fantastic job. He always treated me (and my time) with respect. I was in and out of the dealership in less than an hour ... which is a first for me. Wonderful dealership, and wonderful car buying experience! More
by Les
Employees Worked With
Kyle Lucas, Khaled Sir
July 29, 2020
Great salesperson, but lots of hidden fees I ended up purchasing a CPO 2017 Hyundai Elantra. Brittany was great: She was sweet, laid back and didn't make you feel grimy like some sales people d I ended up purchasing a CPO 2017 Hyundai Elantra. Brittany was great: She was sweet, laid back and didn't make you feel grimy like some sales people do. There are a lot of things to beware of when you are looking at the total cost of the car. For one, there is a dealer fee of about $200, and you have to pay $500 for Kahu, an anti-theft device, that are already installed on all of the vehicles, plus they try to upsell you at every turn. Those are frustrating, but I was about to get the price of the vehicle to something in my budget. More
by kaseycarlson7
Employees Worked With
Brittany Carraway
July 25, 2020
Upon entering the dealership I was greeted by a friendly staff. My salesperson wasn’t pushy. He was very knowledgeable & fun. I knew what I wanted when I arrived at the dealership. staff. My salesperson wasn’t pushy. He was very knowledgeable & fun. I knew what I wanted when I arrived at the dealership. More
by rhondaclayton1
Employees Worked With
Forrest Knight, Jon Scruggs
July 15, 2020
Finding the Right Color! Devonte and the Sales team literally "closed the deal" on me driving a 2020 Hyundai Palisade when they found a Limited in "Silver Lagoon". Thanks for Devonte and the Sales team literally "closed the deal" on me driving a 2020 Hyundai Palisade when they found a Limited in "Silver Lagoon". Thanks for going the extra mile for this first time Hyundai buyer. More
by Wytehows7435
Employees Worked With
Danny Walters, Forrest Knight, Kyle Lucas, Devonte Williams
July 10, 2020
Jon Scruggs went above and beyond to make sure I left in the perfect vehicle for me. He never made me feel pressured to buy like some salesman. I left the dealership with a smile on my face and feeling comf the perfect vehicle for me. He never made me feel pressured to buy like some salesman. I left the dealership with a smile on my face and feeling comfortable I made the right decision. More
by Timmy_d1978TimmyD
Employees Worked With
Jon Scruggs
July 01, 2020
Man where do i start.Let me just say that Jon was remarkable!!The connection we had was great! Awesome service! Future top salesman!! 1 remarkable!!The connection we had was great! Awesome service! Future top salesman!! 1 More
by sademichelle86
Employees Worked With
Forrest Knight, Jon Scruggs
July 01, 2020
These guys know what they’re doing and will treat you great! Bobby Clifford , the general manager, is a professional and has an awesome team! Khaled, my salesman, was extremely patient and thorough with great! Bobby Clifford , the general manager, is a professional and has an awesome team! Khaled, my salesman, was extremely patient and thorough with everything that I was concerned with. I absolutely recommend you get your next vehicle from them - I know I will! More
by Ricky
Employees Worked With
Kyle Lucas, Bobby Clifford, Khaled Sir
