Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Genesis of Hazelwood
Hazelwood, MO
1,168 Reviews
The Ed Napleton Auto Group acquired Napleton Hyundai and Napleton's Hazelwood Genesis on January 8, 2018. Ed Napleton Auto Group is committed to keeping every employee and increasing the community involvement and charitable efforts around the St. Louis area. Napleton Hyundai and Napleton's Hazelwood Genesis proudly continue to service the many cities in or near the St. Louis area. The Ed Napleton Auto Group remains dedicated to their customers in every aspect of the car buying experience and providing unparalleled customer satisfaction.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 PM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 PM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,168 reviews
August 02, 2020
Brittany Carraway was phenomenal. My wife and I really enjoyed working with her. Brittany was able to see us on very short notice (I called her from my car 15 minutes away from the dealership, requested a enjoyed working with her. Brittany was able to see us on very short notice (I called her from my car 15 minutes away from the dealership, requested a test drive, and by the time I arrived, the car was ready), was very attentive and accommodating to our needs. I also really liked her laid-back, no pressure style. I don’t buy cars very often (about every 9 years), but without a doubt I will go to Brittany next time! Thanks Brittany!!! More
by brianhires1
Employees Worked With
Danny Walters, Forrest Knight, Kyle Lucas, Brittany Carraway
August 02, 2020
Brittany was a pleasure to work with. We feel like we got a great deal and would recommend this dealership. Watch the extra fees and you'll be good. got a great deal and would recommend this dealership. Watch the extra fees and you'll be good. More
by jm
Employees Worked With
Forrest Knight, Kyle Lucas, Brittany Carraway
August 01, 2020
Jon was so helpful with the buying process of the new Hyundai. He is very knowledgeable and explained everything about the buying process and functions of the car! Thank you!! Hyundai. He is very knowledgeable and explained everything about the buying process and functions of the car! Thank you!! More
by S Weber
Employees Worked With
Jon Scruggs, Obadele Oyeilumi
July 31, 2020
Great service. Jon was very professional, friendly, and helped me find the best first time buyer rates. After searching high and low I finally got my new car thanks to Jon! Yay. helped me find the best first time buyer rates. After searching high and low I finally got my new car thanks to Jon! Yay. More
by Tay
Employees Worked With
Jon Scruggs
July 31, 2020
Let me tell everyone about my experience. Upon entering the parking lot I was greeted by Jon Scruggs and his big smile he was so helpful and full of enjoyment. I will be sending everyone I know to Napleton the parking lot I was greeted by Jon Scruggs and his big smile he was so helpful and full of enjoyment. I will be sending everyone I know to Napleton!!! More
by Kyjelly4242
Employees Worked With
Jon Scruggs
July 31, 2020
Jon is super friendly and willing to work with you on what you need. Very personable and overall good experience. Come see him when you are in the market for a new car. what you need. Very personable and overall good experience. Come see him when you are in the market for a new car. More
by Florchar
Employees Worked With
Jon Scruggs
July 31, 2020
This was the best car buying experience I've ever had. Khaled was my sales rep, and he did a fantastic job. He always treated me (and my time) with respect. I was in and out of the dealership in less t Khaled was my sales rep, and he did a fantastic job. He always treated me (and my time) with respect. I was in and out of the dealership in less than an hour ... which is a first for me. Wonderful dealership, and wonderful car buying experience! More
by Les
Employees Worked With
Kyle Lucas, Khaled Sir
July 29, 2020
Great salesperson, but lots of hidden fees I ended up purchasing a CPO 2017 Hyundai Elantra. Brittany was great: She was sweet, laid back and didn't make you feel grimy like some sales people d I ended up purchasing a CPO 2017 Hyundai Elantra. Brittany was great: She was sweet, laid back and didn't make you feel grimy like some sales people do. There are a lot of things to beware of when you are looking at the total cost of the car. For one, there is a dealer fee of about $200, and you have to pay $500 for Kahu, an anti-theft device, that are already installed on all of the vehicles, plus they try to upsell you at every turn. Those are frustrating, but I was about to get the price of the vehicle to something in my budget. More
by kaseycarlson7
Employees Worked With
Brittany Carraway
July 25, 2020
Upon entering the dealership I was greeted by a friendly staff. My salesperson wasn’t pushy. He was very knowledgeable & fun. I knew what I wanted when I arrived at the dealership. staff. My salesperson wasn’t pushy. He was very knowledgeable & fun. I knew what I wanted when I arrived at the dealership. More
by rhondaclayton1
Employees Worked With
Forrest Knight, Jon Scruggs
