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Genesis of Hazelwood

Hazelwood, MO

Overview
Employees
Reviews
3.9
1,168 Reviews
The Ed Napleton Auto Group acquired Napleton Hyundai and Napleton's Hazelwood Genesis on January 8, 2018. Ed Napleton Auto Group is committed to keeping every employee and increasing the community involvement and charitable efforts around the St. Louis area. Napleton Hyundai and Napleton's Hazelwood Genesis proudly continue to service the many cities in or near the St. Louis area. The Ed Napleton Auto Group remains dedicated to their customers in every aspect of the car buying experience and providing unparalleled customer satisfaction.
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649 Dunn Rd

Hazelwood, MO

63042

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Showing 1,168 reviews

December 09, 2020

Jasmine was very pleasant, friendly and polite. She worked effortlessly in getting my deal done. I'll definitely recommend her to others. Ask for JASS! More

by tarlease
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasmine Snell
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Dec 19, 2020 -

Genesis of Hazelwood responded

Tarlease, thank you for your support! We're happy we could help. Our team is available should you require any extra help.

December 09, 2020

Jasmine did a great job .Thanks for a pleasant experience of buying a used vehicle without any hassle. Thank you very much for working with me More

by Krutherford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Scruggs
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Feb 07, 2021 -

Genesis of Hazelwood responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Napleton Hyundai and we hope to see you again!

December 09, 2020

Jon Scruggs gave me excellent service couldn’t be more happy. Walked out with a 2019 Nissan Altima. He definitely will make you feel like family. More

by Adyson
Recommend Dealer
Yes
Employees Worked With
Jon Scruggs
Report | Print
Dec 19, 2020 -

Genesis of Hazelwood responded

Thank you so much for sharing your recent experience with us, Adyson! We work hard to provide each of our clients with the best automotive experience! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

December 08, 2020

Stephon jones! EXCELLENT customer service and he helped me when I thought there was no way! You need a sells rep? HE’S your GUY! More

by Kylesaaron1996@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephon Jones
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Dec 19, 2020 -

Genesis of Hazelwood responded

Here at Napleton Hyundai, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again! Safe travels!

December 05, 2020

Caleb was awesome!! Ya gotta say good things about Caleb. Despite threats to his job and his marriage, Caleb totally went to bat for me with his manager to get me the bestest deal. More

by Jim.2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry scales, Danny Walters, Caleb Cannon
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Dec 16, 2020 -

Genesis of Hazelwood responded

Hello, thank you so much for your feedback! Caleb will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 27, 2020

This was truly a pleasant and stress free experience considering I hate buying cars🤦🏾‍♀️😂 Jon Scruggs was knowledgeable and very helpful! Pay them a visit! More

by nyck76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Scruggs
Report | Print
Dec 01, 2020 -

Genesis of Hazelwood responded

Nyck, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

November 27, 2020

Brittany was amazing!! She helped my daughter get exactly what she wanted at a great price.I would definitely recommend her if you stop by. More

by Mbrison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Carraway
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Dec 01, 2020 -

Genesis of Hazelwood responded

Hi there, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

November 24, 2020

Had the best experience Again! Thank you so much Brittany! I love my new Tucson! You are the BESSSSST!! I’m happy happy especially after everything I’ve gone through ! More

by katherinesworld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Carraway
Report | Print
Nov 29, 2020 -

Genesis of Hazelwood responded

Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience. We hope to be of service to you again! Take care!

November 23, 2020

Jon was very helpful. I was skeptical about the pricing but he was able to turn my fear into a happy customer. I’m happy with my purchase. More

by akirah.honeywood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Scruggs
Report | Print
Nov 25, 2020 -

Genesis of Hazelwood responded

Hi Akirah! Thank you again for taking the time to let us know how we did. So happy Jon and the team could help! Congrats on the new vehicle! Happy trails!

November 18, 2020

So I decided to buy a SUV for my birthday and I got the pleasure of working with Jon Scruggs he was awesome and made the experience a breeze. If you looking for an easy convenient pleasant experience go se More

by Mrs. Whitfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Scruggs
Report | Print
Nov 20, 2020 -

Genesis of Hazelwood responded

Hello! We are so pleased you enjoyed your visit to Napleton Hyundai! So happy Jon and the team could help out. Congrats on the new SUV! Feel free to reach out to us if you need anything. Have a wonderful day.

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