Genesis of Hazelwood

BRITTANY WAS THE ABSOLUTE BEST HANDS DOWN SHE REALLY TOOK CARE OF ME BEING THE SITUATION THAT I WAS IN I WOULD DEFINITELY RECOMMEND HER! CARE OF ME BEING THE SITUATION THAT I WAS IN I WOULD DEFINITELY RECOMMEND HER! More

Jasmine was awesome she helped me when I was treated so badly Another dealer I am so happy me and my family came here! Go see Jasmine THE BEST badly Another dealer I am so happy me and my family came here! Go see Jasmine THE BEST More

Jasmine treated me and my husband awesome very attentive and respectful. I highly recommend her! It made buying a car excellent compared to what we went through! my experience at suntrup made us want to kee and respectful. I highly recommend her! It made buying a car excellent compared to what we went through! my experience at suntrup made us want to keep our previous vehicle but I am soooooo glad we met Jasmine!! More

Great experience buying my first car here. Jon was awesome and helped me pin point exactly what I wanted and ran all over the parking lot looking for the perfect cars for me to test drive. If you need awesome and helped me pin point exactly what I wanted and ran all over the parking lot looking for the perfect cars for me to test drive. If you need a new car come here and ask for Jon he is absolutely wonderful. More

Jonathan Scruggs made my experience worth it. The vehicle I desired was sold before I got back to sign for it. Napleton worked hard to find another one. What they found was two hours away. John did the drive I desired was sold before I got back to sign for it. Napleton worked hard to find another one. What they found was two hours away. John did the drive himself, to ensure it got to me without a scratch. Once I got home with it, I had buyers remorse. Because of the field I work in, light colored seats are not a good choice at all. All I could see is my clients destroying these beautiful seats. I went back to express my concern & they took care of it by reupholstering it free of charge & through in all-weather mats. They really care about your satisfaction. More

Excellent service! Victor took care of us. Nothing was done without exploring all options. We came from KC on a train expecting to buy. Travis and our finance manager were professional and accommodating. done without exploring all options. We came from KC on a train expecting to buy. Travis and our finance manager were professional and accommodating. We will be checking here first for our next vehicle! More

Overall dealership experience fell a little flat: advertised price different than price presented upon arrival (advertised price did not reflect dealer add ons...grrr!). Also had one too many "thi advertised price different than price presented upon arrival (advertised price did not reflect dealer add ons...grrr!). Also had one too many "this is the best we can do" back and forths (always expect a couple, but that was exhausting). I would still consider this dealership in the future, but would go in with eyes a lot more open... And only if Brittany was our sales rep... She was fantastic and recommend requesting her specifically. More

We had a great experience at Napleton trading in our vehicle for another Hyundai. Our salesperson, Brittany, made our deal free from any stress or pressure. Brittany was warm and friendly, while being v vehicle for another Hyundai. Our salesperson, Brittany, made our deal free from any stress or pressure. Brittany was warm and friendly, while being very thorough and efficient in getting the deal to completion. I would go back to Napleton in the future and would definitely seek out Brittany to handle the deal! More

Good experience all around. Brittany was very knowledgeable and helpful. The finance guy was wonderful and worked very hard to get our payment where we wanted it. knowledgeable and helpful. The finance guy was wonderful and worked very hard to get our payment where we wanted it. More

The business advertised a vehicle that I chose to purchase at the price of $15,500. I arranged transportation and financing in order to purchase this vehicle. Prior to leaving Tennessee to travel to purchase at the price of $15,500. I arranged transportation and financing in order to purchase this vehicle. Prior to leaving Tennessee to travel to Missouri in order to complete the purchase with cash and a check from my financing in hand I received a call from the dealership saying that they required an additional 2000 plus dollars in order to pay for a hundred and fifty point inspection and a security feature that they decided to add to the product without my consent or knowledge. They claim there is disclosure on the 2nd web page however the price clearly shown on the primary site was $15,500. On a third-party website the vehicle was advertised at $15,500 and as having a towing package. It does not. So in my opinion they have falsely advertised this vehicle two different ways. I am willing to pay $15,500 for the vehicle as it is fair and equitable and it is the price at which it was advertised. At this point because my transportation to Missouri is no longer available they would have to deliver it to me at their cost. It is obvious that this was a baiting advertising tactik and merits action by the Better Business Bureau and the state attorney's office and consumers should be wary of any dealings with this company. More