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Genesis of Hazelwood

Hazelwood, MO

Overview
Employees
Reviews
3.9
1,167 Reviews
The Ed Napleton Auto Group acquired Napleton Hyundai and Napleton's Hazelwood Genesis on January 8, 2018. Ed Napleton Auto Group is committed to keeping every employee and increasing the community involvement and charitable efforts around the St. Louis area. Napleton Hyundai and Napleton's Hazelwood Genesis proudly continue to service the many cities in or near the St. Louis area. The Ed Napleton Auto Group remains dedicated to their customers in every aspect of the car buying experience and providing unparalleled customer satisfaction.
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649 Dunn Rd

Hazelwood, MO

63042

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Showing 1,167 reviews

April 06, 2021

Brittany had excellent customer service skills she got me exactly what I said I wanted and my price range I’m very satisfied and happy ☺️ More

by reidainye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin kludt , Brittany Carraway
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Apr 07, 2021 -

Genesis of Hazelwood responded

Hello there, thank you for your support! We're happy Brittany could help. We hope you continue to choose us for all your automotive needs! Take care!

April 03, 2021

Thanks to Victor Hedrick for making my dream come true. I walked into Hyundai And Victor was so easy to work with. He kept on surprising me. He made it so easy to purchase a car. I appreciate you Victor Hedr More

by Poole_d_sharon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Hedrick
Report | Print
Apr 05, 2021 -

Genesis of Hazelwood responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Napleton Hyundai so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 01, 2021

Love my new car - thanks Victor, for all your help from start to finish. I genuinely appreciate your efforts and all of your hard work! More

by Kesthf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Hedrick
Report | Print
Apr 04, 2021 -

Genesis of Hazelwood responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 31, 2021

We love our new car! Victor was very helpful and a great salesman. The buying process took a little longer than we wanted but overall it was a good experience. More

by Thefilipiaks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Hedrick
Report | Print
Apr 01, 2021 -

Genesis of Hazelwood responded

Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience. We hope to see you again!

March 31, 2021

Victor has been the best thing that happened to me in my car buying experience! I would not be in my 2021 Palisade if it wasn’t for him! I highly recommend Napleton Hyundai and Victor. More

by kingdomkilla6603
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Hedrick
Report | Print
Apr 03, 2021 -

Genesis of Hazelwood responded

Thank you so much for sharing your recent experience with us, Kingdomkilla6603! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

March 31, 2021

Victor was a great help to me last Saturday. This was my first time buying a car and he made the process so smooth. Thanks Victor for everything More

by Eric.guccione1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Hedrick
Report | Print
Apr 01, 2021 -

Genesis of Hazelwood responded

Eric, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know Victor was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

March 29, 2021

Brittany was AWESOME SAUCE!!! She helped me find the car that was in my budget and comfortable for my family. I left satisfied for sure. More

by keaunas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Carraway
Report | Print
Mar 30, 2021 -

Genesis of Hazelwood responded

Keaunas, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know Brittany was so helpful!

March 15, 2021

Buying a car here made me feel confident in my purchase. The staff was knowledgeable and super supportive in helping me find the perfect vehicle. More

by Malia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Scruggs
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Mar 16, 2021 -

Genesis of Hazelwood responded

Malia, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy.

March 13, 2021

THE CUSTOMER SERVICE WAS GREAT AND BRITTANY WAS AWESOME I WOULD DEFINITELY BUY FROM HER AND THE DEALERSHIP AGAIN AND I WILL RECOMMEND THEM THANK YOU FOR ALL THE HELP More

by awrancher95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Carraway
Report | Print
Mar 15, 2021 -

Genesis of Hazelwood responded

Thank you so much for sharing your recent experience with us, Awrancher95! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

March 13, 2021

This was my first car purchase, and thanks to Brittany, it went smoothly. She took her time to make sure everything was clear to me, and I came home satisfied with the deal. I was very happy to work with h More

by ara_kay10
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Carraway
Report | Print
Mar 15, 2021 -

Genesis of Hazelwood responded

We're glad to hear our Staff took such great care of you, Ara_kay10! We hope we can continue to be of service to you down the road!

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