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Genesis of Hazelwood

Hazelwood, MO

3.9
1,169 Reviews
The Ed Napleton Auto Group acquired Napleton Hyundai and Napleton's Hazelwood Genesis on January 8, 2018. Ed Napleton Auto Group is committed to keeping every employee and increasing the community involvement and charitable efforts around the St. Louis area. Napleton Hyundai and Napleton's Hazelwood Genesis proudly continue to service the many cities in or near the St. Louis area. The Ed Napleton Auto Group remains dedicated to their customers in every aspect of the car buying experience and providing unparalleled customer satisfaction.
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649 Dunn Rd

Hazelwood, MO

63042

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Showing 1,169 reviews

October 19, 2010

My husband and I purchased a new Tuscon last week and were very impressed with how painlessly smooth the whole process was. Charlie was friendly and informative, but not too pushy (like a lot of sales pe More

by Helen Alexander
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Sutton and Trudi
October 08, 2010

Great experience! The salesman was extremely knowledgeable but very low pressure. The process was seamless! In trying to buy the Tucson in a specific trim package, I've watched nearly every d More

by HyundaibuyerSTL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ron Payne
September 10, 2010

I recently (Aug. '10) purchased a new 2010 Sonata Limited from Larry Myers and Charlie Sutton. These gentlemen are personable, knowledgeable about the vehicles they sell, and act in a thoroughly professio More

by rsahrman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Myers, Charlie Sutton, Jaime Decker
September 07, 2010

Clayton is very personable and took the time to find us the car we were looking for. I'm very picky, so this was no easy task! He found us a great car in our price range and even remembered our names the More

by andreaelliott2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Patterson
Sep 07, 2010 -

Genesis of Hazelwood responded

Thank you so much for sharing your experience. I am happy that you found a car to meet your needs and I hope we will see you back in our service department. Thanks! Kurt Mungenast Owner

September 03, 2010

My fiance and I were very impressed with Dave Mungenast Hyundai. Charlie Sutton and his manager, Jaime, were both very professional and friendly; they spent a great deal of time working with us. We also ap More

by rycon81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Sutton
August 27, 2010

This was one of the smoothest car deals I've ever had. Came in and literally spent less than 10 minutes at the table and we came to a deal on a 2010 Veracruz. Charlie was easy to work with and Jamie, the More

by vexter0944
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Sutton
Aug 31, 2010 -

Genesis of Hazelwood responded

Thank you for sharing your experience. I am happy that we treated you the way you wanted to be treated. And thank you for recommending us to others - That is the best compliment that we could receive. Kurt Mungenast Owner

Sep 07, 2010 -

Genesis of Hazelwood responded

Thank you for sharing your story. I am glad that we were able to give you the kind of car buying experience that you wanted. Our focus on customer service is what sets us apart. I hope that we will have more opportunities to earn your trust in the future. Kurt Mungenast Owner

August 23, 2010

I had a very good experience working with Charlie Sutton. They offered me a fair trade and had their car priced fairly, unlike some another dealer in the South County area that had a market adjusted price of More

by david.shanks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Sutton
Aug 31, 2010 -

Genesis of Hazelwood responded

Congratulations on your new Hyundai! And thank you for choosing to do business with us. I hope that you give us the opportunity to continue to earn your trust in our service department. Thank you. Kurt Mungenast Owner

August 21, 2010

Happy with the response of the salesman (Charlie) price was not to expectations, I bought the vehicle for my Daughter and felt Charlie made the purchase a pleasant one. sense I have bought this vehicle I h More

by giffhornm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Sutton
Aug 31, 2010 -

Genesis of Hazelwood responded

Congratulations to your daughter on her car! Thank you for choosing to do business with us. Charlie is a great asset to our team and we are happy to have him. Kurt Mungenast Owner

August 19, 2010

I absolutley love this dealership. I have owned many vehicles and have dealt with many dealerships. Mungenast stands well above all those other dealerships without a doubt. It is within 3 miles from m More

by joycebowdish1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy and Matt
Aug 31, 2010 -

Genesis of Hazelwood responded

Wow, what a great review! Thank you for taking the time to share your story. Matt and Jaime do a great job of taking care of customers and I will pass this on to them. We look forward to having you back in our service department. Thank you. Kurt Mungenast Owner

Sep 01, 2010 -

joycebowdish1964 responded

just wanted to clarify my service personnel were Randy and Matt. What the credit to go where the credit was due. Thanks again for being such an awesome dealership!

August 17, 2010

The staff was friendly the first day we went looking at the dealership. We were just starting to look. We were not pressured and let them know we were going to be test driving some other brands. We came ba More

by Dana Jacobs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Sutton, Jaime
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