Genesis of Hazelwood

I wanted to thank the staff of Dave Mungenast Hyundai for being so nice and working so hard for us. Patrick was our salesman and he was always nice, laid back and fun to be around. He was always doing nice being so nice and working so hard for us. Patrick was our salesman and he was always nice, laid back and fun to be around. He was always doing nice little things to make us happy and comfortable during the whole process! He was always making us laugh! Jim(Finance Man)was also very nice, helpful and was able to give us a lot of "helpful" information. He was also able to get us a great interest rate. Trudy Brandt was there for the final financing process and she was great also. She was very helpful, personable, and patient during our whole decision making process. They ALL went above and beyond to help us get the help that we needed and the vehicle that we wanted. We love our new Ford Escape!!! Thank you all for a job well done!!!! Dave and Andrea Bushong More

I purchased a pre owned vehicle on Jan. 28,11. A few weeks after my purchased I tried to let my windows down. All worked except one of the rear windows. I called my Product Specialist regarding this is weeks after my purchased I tried to let my windows down. All worked except one of the rear windows. I called my Product Specialist regarding this issue and left two messages. After not hearing from him I emailed him explaining that one of the windows would not go down and that I wanted to bring the car back so that this could be repaird, after all I had just purchased the vehicle and the window should have been working. I took my car in yesterday 02/24/11. The service person was Matt Fluchel, he must have had a bad morning, because his attitude was ugly. After explaining why I was there, he acted like this is your problem now. But he said that he would need to talk to the manager, THEY REFUSED TO MAKE IT RIGHT. Warning:... If you purchase a vehicle from Dave Mungenast, make sure, very sure that you check everything on the vehicle, I learned the hard way, this company will not MAKE IT RIGHT. Dave Sinclair's moto is IF IT IS NOT RIGHT WE WILL MAKE IT RIGHT, and that's where I should have gone to purchase my car. Needless to say I will never recommend this organization. More

I started the process with John Cook via email and John was very straight forward on pricing. Many of the other dealers in St. Louis didn't want to even hint at a price until you would come in and sit down was very straight forward on pricing. Many of the other dealers in St. Louis didn't want to even hint at a price until you would come in and sit down with them. I started talking to John on a Friday and was on my way home with my Sonata Limited Turbo the next day. When my wife and I arrived at Mungenast Hyundai we were promptly greeted and when we found that John was with another customer (we came in about 4 hours early than out scheduled appointment so it was understandable) we had the opportunity to work with Ron Payne. Ron was attentive, honest, and did everything right to win our business. I have always had bad experiences buying cars and I went into this deal prepared to do battle but much to my surprise everyone I dealt with was honest, up front and didn't try to pull any fast ones. One of my biggest fears was that I would take a major hit on my trade but, once again I was impressed by the Mungenast Hyundai team. They gave me almost to the dollar what I was looking for. When it came to financing I was certain I wanted to go with my bank as I already had a great deal worked out. Yet, the business manger at Mungenast Hyundai talked me into at-least giving him a shot at beating the deal. I figured what the heck, worse case I fall back to my banks financing. Next thing you know he had us approved at an even LOWER interest rate than my bank. I am seriously the last person that would ever have anything positive to say about the new car buying process but I have to be honest and say Mungenast Hyundai changed my entire perspective on the process, it was truly a pleasure. We plan on buying an Elantra for my wife in two months and without a doubt we'll buy it from Mungenast Hyundai. Thanks again to the team at Mungenast Hyundai for the first time we came away from a new car purchase feeling good about it. More

To experience honesty in a car salesman these days, who is also willing to go the second mile, is a pretty rare occurance. But that is what my wife and I found in Charlie Sutton and Trudy Brandt at Dave Mu is also willing to go the second mile, is a pretty rare occurance. But that is what my wife and I found in Charlie Sutton and Trudy Brandt at Dave Mungenast Hyundai. After an unpleasant experience of dishonesty earlier in the day with another auto dealer, we found Charlie and Trudy to be a breath of fresh air. Arriving at the dealership just a half hour before closing, we completed the deal on the 'perfect car' four hours later! Charlie and Trudy stayed that long, and with smiles on their faces. It made quite an impression on us! More

I had an appointment with Charlie to see a vehicle. Unfortunately he was with another customer when I arrived. Ron stepped-up and took over in his place. I appreciated his willingness to help. Overa Unfortunately he was with another customer when I arrived. Ron stepped-up and took over in his place. I appreciated his willingness to help. Overall good experience. Everyone, including the finance and sales manager, was very friendly. Would definitely come back and buy another car there. More

I had the most wonderful car buying experience this week at Mungenast Hyundai. Patrick Nangle was the young salesman that I dealt with in purchasing my new 2011 Venetian Red Sonata. He was the greatest. at Mungenast Hyundai. Patrick Nangle was the young salesman that I dealt with in purchasing my new 2011 Venetian Red Sonata. He was the greatest. I felt so at ease working and talking with him. Even after my first encounter with him on Monday, I left feeling like I had known him for years. He has great people skills. And on top of that, he really knows his car stuff. In all the years I've been buying cars, I've never encountered a salesman like him before. I feel and know that I got a really good deal on my car too and that's what really counts. He made the car buying experience so comfortable and easy for me. And what's really strange is I was only at the dealership that day to have an oil change. I had been seriously looking for a new car a few months ago (for a Nissan, Volkswagen, Hyundai), but decided to lay off getting one for another couple of months. Patrick (whom I'd never met or seen before), entered the waiting room where I was sitting and he just started up a conversation with me. He offered to look at my car, run up some numbers on a new car and I didn't even have to leave the waiting room. He's such a go-getter. I've never noticed that before with other salesmen. Anyway, the rest is history and I now have a beautiful new red Sonata. Juanita More

Buying a new car is a stressful thing I wasnt looking forward to. The experience at Mungenast was low pressure, easy to deal with, from sales to financing. Only feedback would be to speed up the proce forward to. The experience at Mungenast was low pressure, easy to deal with, from sales to financing. Only feedback would be to speed up the process. A+ experience and I will be back to buy my next car. More

My experience in buying my Hyundai Sante Fe at Mungenast was the best experience I have had when buying a car. Everyone was very friendly and knowledgeable. My salesman Patrick Nangle was easy to talk to was the best experience I have had when buying a car. Everyone was very friendly and knowledgeable. My salesman Patrick Nangle was easy to talk to and did not intimidate me even though I was a woman and by myself. I have friends who went to other dealers and were told to bring their husbands with them and they could test drive a car I felt comfortable negotiating a price. That was not my experience in the past at other dealers. I have recommended this dealer to others. Judy Pitlyk More

The customer service was great. When the price was to high Charlie emailed me on a daily basis with the deals he was trying to get me.Then I named the price it had to be for me to purchase it and he got high Charlie emailed me on a daily basis with the deals he was trying to get me.Then I named the price it had to be for me to purchase it and he got me a loan for only 4 dollars a month over what I ask. I don't remember the loan managers named she was a brunette white woman, she was also very helpful...Great customer service recommend them to anyone More

Worked with Charlie on the purchase of a used vehicle. He is very honest and willing to get the deal done quickly. Good experience the short time I was there. I would buy from them again and Charlie. I He is very honest and willing to get the deal done quickly. Good experience the short time I was there. I would buy from them again and Charlie. I feel the dealership was very concerned about their reputation and wanted to do everything possible to make me satisfied. More