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Genesis of Hazelwood

Hazelwood, MO

3.9
1,169 Reviews
The Ed Napleton Auto Group acquired Napleton Hyundai and Napleton's Hazelwood Genesis on January 8, 2018. Ed Napleton Auto Group is committed to keeping every employee and increasing the community involvement and charitable efforts around the St. Louis area. Napleton Hyundai and Napleton's Hazelwood Genesis proudly continue to service the many cities in or near the St. Louis area. The Ed Napleton Auto Group remains dedicated to their customers in every aspect of the car buying experience and providing unparalleled customer satisfaction.
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649 Dunn Rd

Hazelwood, MO

63042

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Showing 1,169 reviews

April 26, 2011

Went to Dealership to make purchase of a 2003 gmc truck.Bob wrote up deal, was at dealership for 4 hrs,on Sat. Called C.U. Monday took in check tues,to find Truck sold,-NO CALL-NO EMAIL -NO COMUNICAT More

by worthless sale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob Hughes
Apr 27, 2011 -

Genesis of Hazelwood responded

Thank you for informing us about these issues, we appreciate all feedback to help us improve our business. I am happy to speak to you further about these issues. You can call me directly at 314-731-2327 or you can email me at mitchsmoot@mungenast.com. Mitch Smoot General Sales Manager Mungenast Hyundai (314) 731-2327 - direct (314) 731-4986 - store mitchsmoot@mungenast.com

April 26, 2011

I found the dealership to be very friendly and helpful in every way. Charlie was very professional and even delivered the car to me at my home. Dealings were done over the phone with our son in Chicago a More

by herb gilden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
charley sutton
April 24, 2011

John Cook and Charlie Sutton were very helpful in my purchase of a new car. When I sold my car, they had a loaner for me until mine came in. I would highly recommend this dealer and would go back again. More

by pashaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Sutton, John Cook
April 14, 2011

Having already visited one local Hyundai dealer with their high-pressure, false promise filled sales pitch designed to just put me in a car, not the car I wanted, I went over to Mungenast and sat down w More

by drew11m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Payne
April 14, 2011

Mungenast Hyundai is an amazing dealer. I worked with Charlie Sutton to get THE car I wanted, not just a car. I was in the market for a Indigo Blue 2011 Sonata 2.0T Limited and the level of service Charl More

by greena03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Sutton, Jaime Decker
April 04, 2011

Everyone was very helpful, friendly, and not pushy. I fealt like they had me in their best interest. I only expected to walk in and leave with car options, but the staff at Dave Mungenast Hyundai really More

by boblangford8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hawkins, Charlie Sutton, and Trudy Brandt
April 04, 2011

I experienced an overall excellent used car buying experience with Mungenast Hyundai. From my initial telephone conversations with Charlie and Mitch through the car evaluation, test drive, price barg More

by Steve S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Sutton, Mitch, Trudy
April 01, 2011

Bob was terrific. I purchased a used car with no warranty and as we drove it home from the dealership we discovered that the inside dash lights were not functioning. I expected a fight to get this fixed but More

by Sryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hughes
March 28, 2011

Charlie, my sales guy, was terrific. Took the time to let me test drive, and answered my numerous questions. When he didn't know an answer, he was quick to check with someone with the expertise to get m More

by rvandsing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Sutton, Jaime Decker, Trudy brandt
March 24, 2011

Good experience. You could tell the people that worked there liked each other and enjoyed their jobs. My best car buying experience. That's really all I have to say, except this has to be at least 250 c More

by baytons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Sutton, John Cook
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