Genesis of Hazelwood
Hazelwood, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 PM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 PM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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I had a great expereince with Charlie. I am from the Chicagoland area and found a used Mercedes they had on the lot for a great price. We quickly arranged the deal and they had met me half way to do th Chicagoland area and found a used Mercedes they had on the lot for a great price. We quickly arranged the deal and they had met me half way to do the trade with me so i didnt have to drive all the way to St. Louis the day before the holiday weekend as i had a lot more driving the next day. Charlie kept me in the loop the entire time everything went through. I had a horrible expereice just days before i found this vehicle to the point where i was thinking about just keeping my old car so i didnt have to go through that again. I figured id give it one more shot and was very happy i chose to do so. I would with out second thought look to them again for another car for myself or my wife and would be willing to take the drive as they made everything very easy. More
I just purchased a 2011 Sonata SE from Dave Mungenast. It was my first car purchase that I found pleasurable. The minute you walk into the dealership you will see their focus is on customer service. I feel v was my first car purchase that I found pleasurable. The minute you walk into the dealership you will see their focus is on customer service. I feel very lucky to have had Charlie Sutton as my salesman. Charlie was great to work with. He is very friendly and professional. I found him to be very knowledgeable of all the cars. Charlie is willing to help you anyway he can throughout the whole process. Charlie gets a A+ grade from me. If I hear of anyone in the market for a car I will be sending them to see Charlie at Dave Mungenast Hyundai. More
This was the most fantastic experience I have encountered. After going to several dealers, the amazing customer service brought be back to Mr. Hawkins. He sat down with me, asked me questions th encountered. After going to several dealers, the amazing customer service brought be back to Mr. Hawkins. He sat down with me, asked me questions that allowed him to hand pick a car that is right for me, and was the most helpful, kind salesman I encountered anywhere. As I waited, other employees introduced themselves, making sure I was comfortable. When it came to financing, Rick and John H spent much time working out a deal that was suitable to my financial situation. Together they provided me with a fabulous 2007 Pontiac Grand Prix with low mileage and low payments. Due to the hard work of the whole dealership team, I drove away in my first dealer-purchase ever. I didn't think it could happen, but these gentleman did it! I will highly recommend this dealership to everyone I know, as well as every review site I can find. Thanks, guys. More
I was very pleased with Cory Riester's customer service. He went above and beyond in answering our questions and in making us feel welcome at the dealership. He spent the better part of an afternoon test d He went above and beyond in answering our questions and in making us feel welcome at the dealership. He spent the better part of an afternoon test driving vehicles with us and did not make us feel rushed. Also, he stayed 2 hours past the dealership's closing in order to help us finalize our deal. I would recommend him to anyone who is shopping for a car. More
Charlie is great guy who will bend over backwards to make you happy with your purchase. Really nice people to work with, that are eager to answer any questions. If they don't have the vehicle you desire, t you happy with your purchase. Really nice people to work with, that are eager to answer any questions. If they don't have the vehicle you desire, they will locate what you want and go get it for you. More
Went to Dealership to make purchase of a 2003 gmc truck.Bob wrote up deal, was at dealership for 4 hrs,on Sat. Called C.U. Monday took in check tues,to find Truck sold,-NO CALL-NO EMAIL -NO COMUNICAT truck.Bob wrote up deal, was at dealership for 4 hrs,on Sat. Called C.U. Monday took in check tues,to find Truck sold,-NO CALL-NO EMAIL -NO COMUNICATION- THANKS FOR THE EXCELLENT CUST SERVICE. STILL HAVE CONTRACT IN HAND.........THANKS DAVE MUNGENAST!!!!!!!!!!!!!!!!!!! More
I found the dealership to be very friendly and helpful in every way. Charlie was very professional and even delivered the car to me at my home. Dealings were done over the phone with our son in Chicago a every way. Charlie was very professional and even delivered the car to me at my home. Dealings were done over the phone with our son in Chicago and then finalized when he arrived in St. Louis. More
John Cook and Charlie Sutton were very helpful in my purchase of a new car. When I sold my car, they had a loaner for me until mine came in. I would highly recommend this dealer and would go back again. purchase of a new car. When I sold my car, they had a loaner for me until mine came in. I would highly recommend this dealer and would go back again. Even though they were not the closest Hyundai dealer to me, the extra distance to this dealer was worth it. First class customer service! More
Having already visited one local Hyundai dealer with their high-pressure, false promise filled sales pitch designed to just put me in a car, not the car I wanted, I went over to Mungenast and sat down w their high-pressure, false promise filled sales pitch designed to just put me in a car, not the car I wanted, I went over to Mungenast and sat down with Ron Payne to discuss the new 2011 Hyundai Elantra, By comparison, Ron was a breath of fresh air. He was courteous, professional, no-pressure and straight forward. He was honest about what my trade-in was worth, worked with me to get a deal for the car we were both happy with, and made the deal happen because he was everything a car salesman should be but most of the time are not. I have had one service appt to fix an alignment issue, and the service department was efficient and responsive, and provided me a loaner so I wasn't put out of service for too long. All in all I have been pleased with Mungenast Hyundai, They are good people there. And Ron was truly a good person to work with. Do yourself a favor if you are researching Hyundai dealers, go talk with the Mungenast folks. you wont be stuck in a cubicle with them for 2 hours while they throw every high-pressure sales tricks at you, you will be having a nice conversation with them that hopefully results in your getting a nice new car. More
Mungenast Hyundai is an amazing dealer. I worked with Charlie Sutton to get THE car I wanted, not just a car. I was in the market for a Indigo Blue 2011 Sonata 2.0T Limited and the level of service Charl Charlie Sutton to get THE car I wanted, not just a car. I was in the market for a Indigo Blue 2011 Sonata 2.0T Limited and the level of service Charles and Jaime Decker provided was great. I drove all the way across the state of Missouri just to do business with them. I tried 3 different Hyundai dealers in Kansas City who all just wanted to sell me a car out of their stock. Mungenast Hyundai went well out of there way to organize a dealer trade to get me the exact color, model and options that I was looking for and sold me the car for well under what any dealer in KC was willing to do. Even when there was a mix up doing the dealer trade, Mungenast Hyundai provided me a different Sonata to drive while they fixed the error and then brought my car all the way to Kansas City to switch them out. The staff at the dealer is friendly and willing to set you up with what you want, no matter what it is. I got tired of dealing with other dealerships that were unwilling to work with me on getting the vehicle; Mungenast Hyundai is hands down best Hyundai dealer in Missouri. More