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Genesis of Hazelwood

Hazelwood, MO

3.9
1,164 Reviews
The Ed Napleton Auto Group acquired Napleton Hyundai and Napleton's Hazelwood Genesis on January 8, 2018. Ed Napleton Auto Group is committed to keeping every employee and increasing the community involvement and charitable efforts around the St. Louis area. Napleton Hyundai and Napleton's Hazelwood Genesis proudly continue to service the many cities in or near the St. Louis area. The Ed Napleton Auto Group remains dedicated to their customers in every aspect of the car buying experience and providing unparalleled customer satisfaction.
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649 Dunn Rd

Hazelwood, MO

63042

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Showing 1,164 reviews

April 29, 2021

Victor got me in and out in no time. Extremely nice guy and helped me get into the vehicle I wanted. Thanks again VICTOR! Yes! More

by JennH1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forrest Knight
May 01, 2021 -

Genesis of Hazelwood responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Napleton Hyundai! We hope you continue to choose us for all your automotive needs! Take care!

April 28, 2021

First off, ask for Jeff Long. One of the nicest salesmen I've ever talked to. Second, I'm all the way from Arnold and the reason why I chose this dealership and drove more than an hour to get there was bec More

by Dan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Long
Apr 29, 2021 -

Genesis of Hazelwood responded

Hi Dan, thanks for sharing your recent service experience with us! We hope you continue to choose Napleton Hyundai as your first choice for all your vehicle needs. Safe travels!

April 27, 2021

I want to give a big shout out to Jon Scruggs, for going above and beyond to help me out. He was extremely nice, and his customer service is impeccable. Everytime I go whether it's for service or to purchas More

by Msimril
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Scruggs
Apr 28, 2021 -

Genesis of Hazelwood responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

April 23, 2021

Brittany was simply amazing! Her customer service is top-notch and it was a pleasure doing business with her. Napleton Hyundai makes the entire process easy! More

by hbarrystl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Carraway
Apr 23, 2021 -

Genesis of Hazelwood responded

Hbarrystl, thank you for your kind review; we are happy to pass along your comments to the team here at Napleton Hyundai!

April 21, 2021

Got to this dealership If you want great customer service and financing. Everyone on the staff deserves an increase in pay and commissions. Give them a chance. More

by Bossfrost
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin the Finance Guy , Brittany Carraway
Apr 21, 2021 -

Genesis of Hazelwood responded

Bossfrost, thank you for your support! We're happy we could help.

April 10, 2021

This is a great service department. I recently had an sudden and unfortunate engine replacement, covered under my Hyundai warranty. Due to a number of factors the job took 69 days to complete. Jesse, my More

by Joel Erickson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse - Service Manager. Any mechanics that worked on my vehicle.
Apr 12, 2021 -

Genesis of Hazelwood responded

Thanks for sharing your recent service experience with us, Joel Erickson! We hope you continue to choose Napleton Hyundai as your first choice for all your vehicle needs.

April 09, 2021

Brittany was BEYOND amazing! She took time to make sure we knew what we were getting and made the car buying process enjoyable! 10 out of 10! More

by Josh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Carraway
Apr 09, 2021 -

Genesis of Hazelwood responded

Hi Josh, we're glad to hear our Staff took such great care of you, Josh! We hope we can continue to be of service to you down the road!

April 06, 2021

Brittany had excellent customer service skills she got me exactly what I said I wanted and my price range I’m very satisfied and happy ☺️ More

by reidainye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin kludt , Brittany Carraway
Apr 07, 2021 -

Genesis of Hazelwood responded

Hello there, thank you for your support! We're happy Brittany could help. We hope you continue to choose us for all your automotive needs! Take care!

April 03, 2021

Thanks to Victor Hedrick for making my dream come true. I walked into Hyundai And Victor was so easy to work with. He kept on surprising me. He made it so easy to purchase a car. I appreciate you Victor Hedr More

by Poole_d_sharon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Hedrick
Apr 05, 2021 -

Genesis of Hazelwood responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Napleton Hyundai so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 01, 2021

Love my new car - thanks Victor, for all your help from start to finish. I genuinely appreciate your efforts and all of your hard work! More

by Kesthf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Hedrick
Apr 04, 2021 -

Genesis of Hazelwood responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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