Genesis of Hazelwood

Charlie was great, friendly, knowledgable, honest, very good at explaining details about the car I was interested in, options, features, cost, financing options, everything I needed to know to make my deci good at explaining details about the car I was interested in, options, features, cost, financing options, everything I needed to know to make my decision to buy. All those I spoke with or worked with were wonderful. Rick was terrific in helping me decide whether to buy or lease, everyone I saw was very friendly. I had the car Auto Armored and windows tinted - work was done on time and to my satisfaction. I am impressed with the cleanliness of the service area. I will definitely recommend Mungenast, the Hyundai and Charlie to all my friends because I know they will get the same great service I got from the whole team. More

My three year old fully-loaded Sebring was recently totaled. I loved that car and was not in the market for a new one, so anything we bought was going to have to live up to my high expectations. My h totaled. I loved that car and was not in the market for a new one, so anything we bought was going to have to live up to my high expectations. My husband and I decided we'd like to try a hybrid, and contacted Mungenast regarding their selection. Our salesperson Kelly, could not have been more helpful. Anything she didn't know, she quickly found an answer to, so that by the time we test drove both a hybrid and a regular Sonata, we felt confident in our purchase. I was pleased that after we drove the hybrid, she suggested we drive a regular Sonata so we could feel the difference. Overall, the experience was very good and I have no hestitation recommedning both our salesperson and the dealership. More

The sales person(s) were very friendly and helpful in allowing me to test drive two different models for comparison in handling and response; gas and hybrid. No pressure exerted at that time to buy becau allowing me to test drive two different models for comparison in handling and response; gas and hybrid. No pressure exerted at that time to buy because my wife was not with me and I told them I would be back to test drive again with her at a another time. When we did return about a week or so later and test drove another car we were given at that time fair pricing which we agreed upon, and futhermore the dealer went the extra step in obtaining a car in the color I wanted from a another dealer. More

Excellent transaction overall. Purchased new Hyundai. It was obvious Charlie wanted to help in any way possible and do anything to make sure I was satisfied as his customer. was obvious Charlie wanted to help in any way possible and do anything to make sure I was satisfied as his customer. More

This is our family's 5th hyundai purchase.--3rd this This is our family's 5th hyundai purchase.--3rd this year. Those 3 were bought from John Hawkins at Hazelwood Munganast. He was laid back,and not This is our family's 5th hyundai purchase.--3rd this year. Those 3 were bought from John Hawkins at Hazelwood Munganast. He was laid back,and not pushy. He had my wife pick her dream car and made it happen. Even the heated seats.- and her fav color purple. She got a fair deal for her used Jeep. She has shopped 20 dealers in 2 months before buying our 2011 Touscon last week at Munganast. Ask for John Hawkins and tell him Joez sent you. Get the same treatment. (also,I could use a free car wash or something.haha...) btw, I am on my second Accent in 3 years. not a bad price for either.... family of 4 hyundais, joe robin david and laytoya More

I recently purchased a 2011 Hyundai Sonata GLS. Charlie Sutton, my salesman, did a good job educating me as a buy, and was professional through the sales process. The finance manager,Jim Robishaw, was we Sutton, my salesman, did a good job educating me as a buy, and was professional through the sales process. The finance manager,Jim Robishaw, was well prepared and professional. Though I never enjoy buying a car, my car buying experience was successful and I feel that all involved won. With the new facility under construction, the existing facility was underwhelming, and the sales management team seemed too relaxed. I was impressed with the pricing and the sales process. Now I will get a chance to evaluate the service since this is the first time I have purchased from this dealer. More

I first started searching via email for information, and Kelly Sullivan was responsive and immediately tried to understand my needs in a new car. My first visit went well and I got to test drive an Accent Kelly Sullivan was responsive and immediately tried to understand my needs in a new car. My first visit went well and I got to test drive an Accent. I was not ready to buy at that moment but she and John worked with me anyway and treated me well without pressuring me. The day I was ready to buy, John was rather busy but Kelly worked with me and helped me find the car I liked. When John finished with his other customer, he worked to understand my needs--both in the vehicle and in finances--to make sure that the car I liked would truly meet my needs. I am now a proud owner of 2012 Hyundai Accent from Dave Mungenast. I take my car there for maintenance (it's already had its first oil change) and can't believe how friendly, exact and timely the service department is. The only complaint I have with the dealer is actually its building. They are building a new location near their current; so, I'm hoping my complaints with the current layout will be resolved. The building is clean and well-kept. The lay-out of office space and customer space is congestive and confusing though. More

Was given $200 for my still running hyundai sonata trade in which had a $200 dollar stereo in it, which they refused to remove for me, unless I paid $90. New car had very yellowed headlights (did not come c in which had a $200 dollar stereo in it, which they refused to remove for me, unless I paid $90. New car had very yellowed headlights (did not come clean with auto store products) but they would not clean them for me for the sale, asked for $35 instead. Did not bargain on price, but let's just let that slide. Would not perform any other services on the new car before purchase. Will never use any Mungenast dealer again, seeing as how I wrote a letter of complaint and received absolutely no reply. (edit) I received a call back from Mr. Keesling, the manager of the Mungenast branch. After tolerating a barrage of insults and constant topic changing, I have come to the conclusion that the management, as well as sales staff, have no desire to actually send off satisfied customers- only to make profit. Mr. Keesling stated that I was lucky to have received such a deal as I did, and that I should not have expected anything more than what I was given. He kept reiterating that I took the deal as is, implying my arguments and complaints were illogical/non-sensical, and implying that I was trying to change the deal after the fact. However, the price of the car was not my argument, nor am I trying to change a deal. I am trying to warn customers that getting attached to any car you may see at their lot is likely to cause you to be taken to the cleaners on your trade-in, installed devices and so on - not to mention that you cannot expect even the simplest of services (such as headlight cleaning) to be performed on your purchase, because apparently, your satisfaction with such things is irrelevant. To be so thoroughly berated and insulted by management is horrible, and more vociferous will be my warnings to all I know. More

Everything was explained in good detail about how Everything was explained in good detail about how payments work and what all fees are about. Everything was right to the point qu Everything was explained in good detail about how payments work and what all fees are about. Everything was right to the point quick and easy. More

Charlie was easy to connect with. He knows the products and seems to have a great feel for what the customer needs from a salesman and from a dealer. and seems to have a great feel for what the customer needs from a salesman and from a dealer. More