Genesis of Hazelwood

My experience was great. I was not pressured. I also told them what finance rate I would be getting and they beat it. I would definitely recommend this dealership. told them what finance rate I would be getting and they beat it. I would definitely recommend this dealership. More

Kelly Sullivan was very responsive to my internet inquiries and really easy to work with throughout the purchase/trade process. There was no pressure from her or anyone at the dealership. I did my ho inquiries and really easy to work with throughout the purchase/trade process. There was no pressure from her or anyone at the dealership. I did my homework and knew what I was looking for and what I felt was a fair price for my trade in and Kelly and John worked with me in a fair and respectful manner to come to agreement on both the purchase price and my trade in value. It was probably the lowest stress new car purchase that I have ever made. Everyone at the dealership was very friendly and I will definitely be returning there for my service and maintenance on my new Santa Fe. More

Our first visit was with Harvey Berry and he was very helpful and answered all our questions. He accepted the fact that we were no yet ready to buy and did not pressure us to test drive or make a deal. helpful and answered all our questions. He accepted the fact that we were no yet ready to buy and did not pressure us to test drive or make a deal. Since Harvey was off on the day we were ready to buy we dealt with Charlie Sutton. We test drove the only Veracruz that was on the lot, but once he knew that we did not want a car with that many extras and really required an AWD, he went to work to find us what we wanted. I am very pleased with our new car and was glad we could make a deal with Mungenast. We had a 2004 Santa Fe on which all service was performed by them. They took very good care of our car and us as well. It had 181,000+ miles on it and I expect we will have the same kind of treatment and longevity with our new Veracruz. More

We had been searching for a new car for some time. We were sold on the Hyundai brand after much research. I had visted the dealership 3 times before and even though the selection of vehicles was less th were sold on the Hyundai brand after much research. I had visted the dealership 3 times before and even though the selection of vehicles was less than the competition, Mungenast had exactly the car we were looking for at the time. I believe their inventory is a bit lower due to the fact that they are moving to a new dealership facility being built in a better location about 2 miles up the road. The new location will have high visibility and easier access and we look forward to having our car serviced in the new service area. They were professional and spent time with us. We test drove 5 vehicles to make absolutely sure we bought the perfect car.....which we did today. Not the high pressure sales tactics as displayed by other dealerships and sales reps. Mr. Charlie Sutton was knowledgeable and friendly and wanted to make sure we were happy with our purchase. The sales manager, Gary, was able to work out the price we were after in terms of not only the bottom line price but also the monthly payment. We had left on a Saturday afternoon knowing that he was going to see if there was anything else he could do to work with us. Sure enough, on Monday, he contacted us and actually worked out the "final" deal over the phone. All the paperwork was ready when we arrived and the process went smooth. I would recommend the dealership, our sales rep and the sales manager to everyone. We are looking forward to having a great experience with our new Sonata and possibly purchasing another Hyundai for our son in the next year, naturally at Mungenast hyundai. More

The level of service offered by both my salesman Charlie Sutton and everyone else at Mungenast Hyundai was exceptional. I felt welcomed and fully taken care of from the moment I walked in. By comparison, Sutton and everyone else at Mungenast Hyundai was exceptional. I felt welcomed and fully taken care of from the moment I walked in. By comparison, I went to a different dealership before coming to Mungenast and not a single person greeted me or offered to help me in the 5 minutes I was standing inside their showroom or the 10 minutes I was walking their lot. Charlie was well informed, friendly, and took care of me from beginning to end and was always available and in contact with me when I needed information, whether in person, by phone, or via email. Usually you dread the car purchasing process, but Charlie did a good job of putting me at ease and giving me individual attention. He listened to my needs and did not pressure me out of my comfort zone. He used his time to inform rather than persuade. The current Mungenast lot is a little bit small, but they are already building a new location that should allow their facilities to match their exceptional selection, customer service, and sales (as well as service) experience. This is the second vehicle I have purchased from Mungenast Hyundai and not only would I purchase there again, I would highly recommend them for both sales and service. More

Charlie was great, friendly, knowledgable, honest, very good at explaining details about the car I was interested in, options, features, cost, financing options, everything I needed to know to make my deci good at explaining details about the car I was interested in, options, features, cost, financing options, everything I needed to know to make my decision to buy. All those I spoke with or worked with were wonderful. Rick was terrific in helping me decide whether to buy or lease, everyone I saw was very friendly. I had the car Auto Armored and windows tinted - work was done on time and to my satisfaction. I am impressed with the cleanliness of the service area. I will definitely recommend Mungenast, the Hyundai and Charlie to all my friends because I know they will get the same great service I got from the whole team. More

My three year old fully-loaded Sebring was recently totaled. I loved that car and was not in the market for a new one, so anything we bought was going to have to live up to my high expectations. My h totaled. I loved that car and was not in the market for a new one, so anything we bought was going to have to live up to my high expectations. My husband and I decided we'd like to try a hybrid, and contacted Mungenast regarding their selection. Our salesperson Kelly, could not have been more helpful. Anything she didn't know, she quickly found an answer to, so that by the time we test drove both a hybrid and a regular Sonata, we felt confident in our purchase. I was pleased that after we drove the hybrid, she suggested we drive a regular Sonata so we could feel the difference. Overall, the experience was very good and I have no hestitation recommedning both our salesperson and the dealership. More

The sales person(s) were very friendly and helpful in allowing me to test drive two different models for comparison in handling and response; gas and hybrid. No pressure exerted at that time to buy becau allowing me to test drive two different models for comparison in handling and response; gas and hybrid. No pressure exerted at that time to buy because my wife was not with me and I told them I would be back to test drive again with her at a another time. When we did return about a week or so later and test drove another car we were given at that time fair pricing which we agreed upon, and futhermore the dealer went the extra step in obtaining a car in the color I wanted from a another dealer. More

Excellent transaction overall. Purchased new Hyundai. It was obvious Charlie wanted to help in any way possible and do anything to make sure I was satisfied as his customer. was obvious Charlie wanted to help in any way possible and do anything to make sure I was satisfied as his customer. More

This is our family's 5th hyundai purchase.--3rd this This is our family's 5th hyundai purchase.--3rd this year. Those 3 were bought from John Hawkins at Hazelwood Munganast. He was laid back,and not This is our family's 5th hyundai purchase.--3rd this year. Those 3 were bought from John Hawkins at Hazelwood Munganast. He was laid back,and not pushy. He had my wife pick her dream car and made it happen. Even the heated seats.- and her fav color purple. She got a fair deal for her used Jeep. She has shopped 20 dealers in 2 months before buying our 2011 Touscon last week at Munganast. Ask for John Hawkins and tell him Joez sent you. Get the same treatment. (also,I could use a free car wash or something.haha...) btw, I am on my second Accent in 3 years. not a bad price for either.... family of 4 hyundais, joe robin david and laytoya More