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Genesis of Hazelwood
Hazelwood, MO
1,164 Reviews
The Ed Napleton Auto Group acquired Napleton Hyundai and Napleton's Hazelwood Genesis on January 8, 2018. Ed Napleton Auto Group is committed to keeping every employee and increasing the community involvement and charitable efforts around the St. Louis area. Napleton Hyundai and Napleton's Hazelwood Genesis proudly continue to service the many cities in or near the St. Louis area. The Ed Napleton Auto Group remains dedicated to their customers in every aspect of the car buying experience and providing unparalleled customer satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 PM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 PM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,164 reviews
January 14, 2012
Charlie was very helpful and friendly. I felt like he really cared about finding out what we were looking for, and pleasing my family. This is the third car we have bought in the last year from three di really cared about finding out what we were looking for, and pleasing my family. This is the third car we have bought in the last year from three different dealerships, and this is the only salesman of the three that I would recommend. More
by LJKoontz
Employees Worked With
Charlie Sutton
January 13, 2012
Great experience getting in to a leased vehicle. Worked with charlie Sutton to get me set up and he was very helpful, very detailed, and really demonstrated his commitment to the brand. This was the third with charlie Sutton to get me set up and he was very helpful, very detailed, and really demonstrated his commitment to the brand. This was the third dealer I had visited while looking for a car and they were by far the most helpful, knowledgeable, and friendly. I would highly recommend them. More
by descendinghack
Employees Worked With
Charlie Sutton
January 10, 2012
My wife and I purchased a 2012 Hyundai Elantra from Dave Mungenast Hyundai this past weekend and had a good experience in the process. I was quoted lower prices over the phone from other local Hyundai deal Mungenast Hyundai this past weekend and had a good experience in the process. I was quoted lower prices over the phone from other local Hyundai dealers, but I felt that Charlie was the most honest person I spoke with on the phone, so I decided to go to Mungenast. Charlie was very friendly and courteous with my wife and I. He recognized that I had done my homework on the car and he did not pretend to know every little minute detail himself, which I appreciated. He helped us decide on color, even bringing a car into the service center so we could see it in better light. Working out the deal was relatively painless. They didnt try to toss in extras like pin stripes or under coating to jack up the price. They also didn't come back with free oil changes and car washes when I asked for a better price. Overall, I don't feel like I got a great price, but I did get a very fair price, and that works for me. They had the car looking very nice when we went to pick it up and we didn't really have to wait very long to finalize the financing and everything, considering how busy they were on a Saturday. When I first set out to buy a new car, I figured I would negotiate with a few of the local dealerships to get the best deal, but after going to Mungenast first and getting a fair price from a friendly and honest salesman, I am glad I didn't waste my time with the other dealerships. More
by RyAustin
Employees Worked With
Charlie Sutton
January 09, 2012
I found Mungenast Hyundai on the internet. Kelly Sullivan, their Internet Coordinator, e-mailed me and later we spoke on the phone. She was very easy to talk to. She was never the least bit pushy Sullivan, their Internet Coordinator, e-mailed me and later we spoke on the phone. She was very easy to talk to. She was never the least bit pushy and I felt that she was being honest with me. She came to work on her day off to help me. After test driving the Hyundai Elantra Touring with Kelly, I bought the car. More
by bweaver
Employees Worked With
Kelly Sullivan, Kelly Sullivan
January 07, 2012
I had my 2002 Hyundai in because of a recall and Nick Ellison in Service allowed me to have a loaner car which was a 2010 Hyundai Elantra. After driving the loaner car I liked it so much I asked about t Ellison in Service allowed me to have a loaner car which was a 2010 Hyundai Elantra. After driving the loaner car I liked it so much I asked about trading my 2002 or the 2010. The salesperson that I worked with was Charlie Sutton. Charlie was very friendly and very helpful, he was not one of those high pressure salesmen and was a pleasure to work with. I am a senior citizen and have worked with several dealerships and this is the best dealership that I have ever worked with and I would highly recomend them to anyone looking for a car. Elora Ward More
by Elora
Employees Worked With
Charlie Sutton
December 30, 2011
I NEEDED to buy a new car and that is never a place you want to be. I had been looking at the Sonata at St. Charles Automotive, about 2 miles from my house, but after a few email exchanges with Kelly Sull want to be. I had been looking at the Sonata at St. Charles Automotive, about 2 miles from my house, but after a few email exchanges with Kelly Sullivan, I knew it would be worth it to drive a little further. She just sounded like someone I could talk to. I've never purchased a car from a woman, and I really think it made it a wholly different, and positive experience. I felt like I was buying from a friend. We did a test drive, and within minutes of getting back, we had started the negotiation process. She and John (I believe that is the manager's name) really did the best they could for me and still make a little money, which I totally understand. That's what they are there for. I was afraid I would leave in tears and instead I left with a huge smile on my face and an awesome new car! St. Charles Auto might sell more cars, but only because enough people don't know about Kelly and the crew at Dave Mungenast. Even the service department folk were nice!!! I cannot say enough good things about this buying experience and you are welcome to print that anywhere you'd like to. I put it on Facebook! More
by bartenderqt
Employees Worked With
Kelly Sullivan, Jim the Finance guy and John the manager, Kelly Sullivan
December 29, 2011
We worked with Charlie Sutton, a very friendly, low pressure salesman - a great guy. After agreeing to buy, however, we were forced to wait quite some time; about half an hour before getting into the pressure salesman - a great guy. After agreeing to buy, however, we were forced to wait quite some time; about half an hour before getting into the finance office, and almost an hour for them to detail the car. This may very well have been because of the year end rush. All in all, we are very pleased with the car and experienced a minimum of hassle in purchasing it. More
by gargoyle124
Employees Worked With
Charlie Sutton
December 23, 2011
Knowledgable sales person who worked hard to place us in a car that fit our needs and price range. Quickly identified that a "hard sell" approach would not work with us.I would definitely purchase another c a car that fit our needs and price range. Quickly identified that a "hard sell" approach would not work with us.I would definitely purchase another car from this sales person and dealership. More
by Nimitz
Employees Worked With
Kelly Sullivan, Kelly Sullivan
December 22, 2011
Recently my SUV was totaled and needed to get into another vehicle and soon due to my job as a home health nurse...I picked Hyundai due to there awesome warranties! Mungenast Hyundai had alot to choos another vehicle and soon due to my job as a home health nurse...I picked Hyundai due to there awesome warranties! Mungenast Hyundai had alot to choose from! The facility was very nice and clean all there staff were very sufficient and NICE!!! The pricing of there autos was very good....Both John Hawkins and Kelly Sullivan were exceptional salesmen I would def reccomend to my friends either one of them to buy an automobile from!!! Jim Robishaw also a remarkable man, went above and beyond to get me a great interest rate and the payment I wanted...!!!! out of the 12 cars I have bought since I was 16 and now 25 this has been the most pleasent and joyable buying experience ive had!!!!! Pround owner of a 2012 Hyundai Elantra Limited! GREAT JOB MUNGENAST HYUNDAI More
by Krlanders21
Employees Worked With
Kelly Sullivan, John Hawkins, & Jim Robishaw, Kelly Sullivan
December 02, 2011
Kelly Sullivan and the Internet Sales Manager, sorry I forgot his name, were wonderful to work with. They did not pressure me at all and worked hard to understand my needs and provide suggestions. They forgot his name, were wonderful to work with. They did not pressure me at all and worked hard to understand my needs and provide suggestions. They really were awesome and I feel like I'm now part of a family and that my experience didn't end with the purchase of my vehicle. Other members of the team were even helping and chatting with me while Kelly worked with other customers and to get my deal finalized. I would recommend them and know that anyone I recommend would be treated well and with no pressure. More
by sparrowd
Employees Worked With
Kelly , Kelly Sullivan
