Genesis of Hazelwood

Buying my new 2012 Hyundai Elantra was easy and a hassle free transaction. From the moment I stepped into the dealership, my Sales Professional Chris was receptive to my car needs and listened to everythin free transaction. From the moment I stepped into the dealership, my Sales Professional Chris was receptive to my car needs and listened to everything I wanted in my next car. On the test drive he showed me important features and gave me tips for owning this vehicle. He was very relate-able and knowledgeable even with being new to the Sales position. John was also helpful in finishing my deal and offering me what I needed out of my trade-in in order to make my purchase. Everyone followed up and made me feel as if I was their most important customer. I am happy with the new car purchase I made and I'm definitely recommending Dave Mungenast Hyundai to my friends when they are considering buying a car. More

The only thing I have to say is that Mr. Streeter was extremely helpful and courteous! In my opinion, he went above and beyond the customer service realm. Thanks again for the great experience - we love extremely helpful and courteous! In my opinion, he went above and beyond the customer service realm. Thanks again for the great experience - we love our new car!!!!!!!!!!!!! More

We knew what we wanted when we walked into the dealership, but were still shopping for the right dealership. We had also already test driven a Sonata the week before at a different dealership. A dealership, but were still shopping for the right dealership. We had also already test driven a Sonata the week before at a different dealership. All employees at Mungenast were most helpful with all of our questions and progressed through the whole process, including financing, with seamless ease. Kelly responded immediately to our Sunday late night email inquiry. She had the car we requested ready when we arrived for our appointment and graciously worked with us on our desire to maintain our identity privacy until we absolutely were ready to buy and sign the papers (this was not a "done deal" when we walked into the dealership). We felt she was honest and enthusiastic as she lead us through the test drive explaining the features thoroughly and answering our endless questions backing many up with documentation. When she did not know the answers, she brought others into the conversation to answer them. John Plumley, sales mgr, was crisply dressed, very friendly, enthusiastic, looked us straight in the eye and helped us cinch the deal with the trade in value that we wanted. Jim Robishaw, finance, quickly obtained our credit report and a GREAT loan rate. Jim explained the warrantee packages to our satisfaction. Jim was also fresh in his appearance and friendly, but best of all, he worked with confidence and could "chat" as he processed the paperwork for us. Paperwork is just too much--that is our only complaint, but that is not a reflection on Jim. Still, the paperwork got done so quickly that the service department was still cleaning up our new car when we were finished with the deal. Kelly then introduced us to Mike Odle, Service Mgr, to have him address some other questions. Mike was also friendly and eager to help. Katie Fritsche, service, worked with us on scheduling our first appointment explaining how it works. All personnel had good attitudes and were friendly and eager to help in any way. Kelly was our sales agent from the (beginning) email to the (ending) programming of our phones with our new Sonata GLS. Our new Sonata looked great when we got it. Kelly even gave us a couple of cloth bags to gather belongings from our old car for transfer. We appreciate the total experience at Mungenast Hyundai in Hazelwood. Their very new facility seems to be state of the art and is comfortable, clean and organized well. More

I worked with Cahrlie Sutton when it came to purchasing my new vehicle the Hyundai Veloster. Charlie was a good salesman and I appreciate all the hard work he put into making sure I got the car that I wan my new vehicle the Hyundai Veloster. Charlie was a good salesman and I appreciate all the hard work he put into making sure I got the car that I wanted. The car I wanted was not in stock so Charlie worked put in countless time and effort and contacted me every step of the way until he was able to track down my vehicle. There would be a total of complete 5 stars for all categories but I did have a few hangups on the overall purchase but nothing that wouldn't stop me from recommending it to another person. If you are in looking to make a new purchase from Hyndai Charlie is your guy. Hope this helps. More

Charlie is a people person.Pleasant to do business with,Never pushy,I got a great deal, and would do business thier again.No hassel,honest dealership. with,Never pushy,I got a great deal, and would do business thier again.No hassel,honest dealership. More

I originally chose this dealership because in my first email to them they are the only ones who followed my request of no phone calls. Once Charlie began corresponding with me via email, I was pleased and email to them they are the only ones who followed my request of no phone calls. Once Charlie began corresponding with me via email, I was pleased and then did not mind if he called me. They listened to what I wanted in a vehicle and provided me with everything I wanted. Kelly was very friendly and made sure my requests were made. More

our servicec received was of professional quaility. We experienced the kinds of attitude and concern that leans its way to being a satisfied costumer. We experienced the sales staff and financing persone experienced the kinds of attitude and concern that leans its way to being a satisfied costumer. We experienced the sales staff and financing personel providing every opportunity for us to make the best decision needed for us. We were very pleased. This is our 2rd car from this dealership. More

I just leased a new Voloster. I'm very happy with the car and my experience with Dave Mungenast Hyundai. The staff was friendly and Ron was excellent. He took the time to explain every detail of the car to and my experience with Dave Mungenast Hyundai. The staff was friendly and Ron was excellent. He took the time to explain every detail of the car to me. He was very thorough. I will definitely be back. More

Kelly Sulliva was the greatest salesperson I have ever worked with. She is very helpful but more important, Kelly cares and want the best for you. I knew Kelly would be great after my first conversation worked with. She is very helpful but more important, Kelly cares and want the best for you. I knew Kelly would be great after my first conversation with her. I would recommend Kelly to anyone who is interested in any Hyundai. I was just looking at cars and I saw the Sonota on line. It just blew my mine. Kelly, has made a dream of mine come true. I am sure I will do business with Hyundai again. Kelly, you are the best. Mary Pearson More

I'm a repeat customer and have had two great transactions with Dave Mungenast Hyundai and Charlie Sutton. I got a good price on my new car, a fair trade-in value and a great new car. Charlie is very consider with Dave Mungenast Hyundai and Charlie Sutton. I got a good price on my new car, a fair trade-in value and a great new car. Charlie is very considerate throughout the sales process and provides continuous follow-up to see if there is anything I need. I would highly recommend Hyundai, Dave Mungenast and Charlie. 100% satisfied with my purchases. More