Genesis of Hazelwood

As a result of extensive hail damage which occurred to my Mazda 3, the purchase of a new vehicle unfortunately moved to the top of my priority list. I knew I was not interested in purchasing another Mazda a Mazda 3, the purchase of a new vehicle unfortunately moved to the top of my priority list. I knew I was not interested in purchasing another Mazda and my mother would always rave about her Elantra. I was leaning toward a Hyundai and because of the positive experiences with Dave Mungenast that my mother had spoken about over the years they were my dealer of choice. Although car buying has never been high on my "like" list, my experience at this dealership was wonderful. From my initial salesman, Tony Lowther, to the sales manager, Eric Krumm, and finally Todd Hale in finance, I felt my business was valued. They were professional, knowledgeable, friendly without being pushy and took their time to make sure I was satisfied. Overall this is a dealership I would highly recommend and hopefully will be a long time customer. I purchased the 2012 Elantra and love it! More

Incredible experience. Our salesperson Kelly was wonderful! She worked hard to find the right car, with the right options, and the right color even if it meant doing a midwest region search! She kep wonderful! She worked hard to find the right car, with the right options, and the right color even if it meant doing a midwest region search! She kept us informed of the inventory and kept in touch through the whole process. Once the car arrived in inventory, Kelly and the finance manager worked diligently to makethe whole car buying experience, quick,easy and pleasant. We were even nicely suprised with our trade value! Great company and fantastic staff-- would highly recommend. More

My experience from beginning to end was flawless. Everyone I dealt with was very helpful and friendly, They were very efficient I was in and out of there in about 3 hours. I love my Santa Fe. Everyone I dealt with was very helpful and friendly, They were very efficient I was in and out of there in about 3 hours. I love my Santa Fe. More

Great new dealership!! Amazingly friendly service staff who are very knowledgeable and helpful. They made me feel at ease and did not try to push services off on me. who are very knowledgeable and helpful. They made me feel at ease and did not try to push services off on me. More

Weldon Streeter provided excellent customer service. Very helpful and knowledgeable. I will definitely refer friends to him. He went above and beyond the call of duty Very helpful and knowledgeable. I will definitely refer friends to him. He went above and beyond the call of duty More

Kelly was incredibly helpful and went above and beyond to get me what I wanted. Every one at Mungenast was unbelievably friendly, helpful and made sure I was taken care of at all times. I felt like they ga get me what I wanted. Every one at Mungenast was unbelievably friendly, helpful and made sure I was taken care of at all times. I felt like they gave me the attentiveness that every customer should receive when purchasing a new vehicle. More

I worked with Charlie Sutton to locate the specific car I wanted. Charlie was very thorough in explaing all of the features. He was persistant in contacting me over a 6 week period but never pushy. Once h wanted. Charlie was very thorough in explaing all of the features. He was persistant in contacting me over a 6 week period but never pushy. Once he had the car available, we worked to an agreed upon price that I was satisfied with. Rick, the finance manager, was also easy to work with. (I nearly walked out of a different dealership a few years ago in which the finance manager kept hammering me on all of the add-ons I wasn't interested in) More

Heath was fantastic. Told us everything he could about the car we called about prior to us coming to look at it. He was honest in his assesment of the vehicle and was friendly. The dealership is brand new the car we called about prior to us coming to look at it. He was honest in his assesment of the vehicle and was friendly. The dealership is brand new (they just moved into a new space) and it looks great! Clean and spacious. The managers spoke with us and the finance guy was great as well. Overall, we were very pleased. They worked with us in coming to an agreement that we were happy with. More

Everyone was friendly but not pushy or aggressive. A few employees had to stay late to finish the deal and they never made me feel like an inconvenience. I had a great experience and got a great deal. employees had to stay late to finish the deal and they never made me feel like an inconvenience. I had a great experience and got a great deal. More

We came in for service repair on our 2008 Hyundai Sonata and walked away with a new 2012 Hyundai Sonata instead! After seeing the sign that they were in need of 2008 and 2009 Sonata's, my husband inquired and walked away with a new 2012 Hyundai Sonata instead! After seeing the sign that they were in need of 2008 and 2009 Sonata's, my husband inquired about this while waiting for service to diagnose the problem in our 2008. Kelly Sullivan was extremely helpful in helping my husband explore the option of trading in our 2008 for a new 2012. They then called me at work to ask permission to run some numbers (even without running my credit) to see if it's something we'd like to pursue (no pressure). I said yes and then got a call shortly after that with an approximate payment amount and an appraisal on our current vehicle. It was a generous offer for our trade in, so I decided to pursue. I gave Ricky Williams permission to go ahead and run our credit to get approval from the bank. Ricky assured me he would not shop this around to everyone as other dealers had done in the past. He has several key relationships with several banks and would pick the 2 best suited to meet my needs. That made me feel a lot more confident that I was going to get a better rate and won't have to take a huge hit on my credit report. Kelly let my husband drive the vehicle home and pick me up to let me test drive it. We drove back up to the dealership and began the process of signing all the paperwork. It was extremely easy, no-pressure and we got a great deal! Kelly and Ricky were extremely friendly, honest, helpful and pleasant to work with. We had purchased our last Hyundai from Mungenast Hyundai and were pleased with them then and are even more pleased with them now. So happy to see that they are really taking the customer service seriously and making the car buying experience one to look forward to and not one to dread!! Thanks Kelly, Ricky and the whole Mungenast team for working us a deal we couldn't refuse!! I will definitely recommend anyone I know looking for a car to come see you first! More