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Genesis of Greensboro
Greensboro, NC
25 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 25 reviews
May 05, 2024
We are first time Genesis customers, and are very pleased with the entire experience. The entire staff was excellent, but Tina from Sales, and Matt from Service, went above and beyond to ensure we were satis with the entire experience. The entire staff was excellent, but Tina from Sales, and Matt from Service, went above and beyond to ensure we were satisfied with our new GV70. Thank you Genesis of Greensboro! More
by Blair S.
Employees Worked With
Tina, Matt, Chris, Finance Gentleman
Helpful May 04, 2024
I used the service department for a warranty repair. They were very courteous by providing timely updates and a car while mine was being repaired. They were very courteous by providing timely updates and a car while mine was being repaired. More
by acherry
Employees Worked With
JJ
April 01, 2024
Staff was very courteous and the facility well appointed. Our sales person was professional, knowledgeable and accommodating. In addition, the financial manager was also well versed and provided excellent Our sales person was professional, knowledgeable and accommodating. In addition, the financial manager was also well versed and provided excellent guidance throughout the process. More
by Tuber200
Employees Worked With
Stephen Jennings, Gregory Smith
March 23, 2024
Pleasantly surprised by the professional, courteous, and competent service considering that I had been having a frustrating time trying to find a functioning genesis dealership in my area. Thanks Jason. L competent service considering that I had been having a frustrating time trying to find a functioning genesis dealership in my area. Thanks Jason. Looks like my search is over. More
by arrow-of-time
Employees Worked With
Jason Dobbs
March 01, 2024
Purchased a 2021 GV80 over the internet and needed to find a Dealership to go over the vehicle. After calling two dealership in Maryland and Pennsylvania which didn't have the greatest customer service a find a Dealership to go over the vehicle. After calling two dealership in Maryland and Pennsylvania which didn't have the greatest customer service attitude. I then called Genesis of Greensboro. I happen to be in town and the service manager Matt went over the car for free. I was in after that. He then told me to contact Jason (JJ) to arrange some repairs I needed done to the vehicle to return it to top condition. They had availed a courtesy vehicle after 2 repairs. Fixed every recommended suggestion to my complete satisfaction. And washed the car. Yes, I am thoroughly impressed! Thank you. I drove back today ( March 1, 2024 ) 400 miles and the vehicle performed like new. Matt and Jason of Genesis in Greensboro made me a customer. Will probably buy my next Genesis from them. Charles More
by chrlgrv1
Employees Worked With
Matt and Jason
February 16, 2024
I love my new GV70. Dealership is organizing and straightforward. Salesman was friendly, helpful and answered all our questions. Dealership is organizing and straightforward. Salesman was friendly, helpful and answered all our questions. More
by Heat
Employees Worked With
Elijah
