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Genesis of Englewood powered by Benzel-Busch - Service Center

Englewood, NJ

4.7
437 Reviews
Call Service Center (201) 567-1400

438 Reviews of Genesis of Englewood powered by Benzel-Busch - Service Center

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May 11, 2024

They couldn’t be more helpful and polite to make for a wonderful service experience More

by markspindel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristopher Almanzar
Report | Print
May 16, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

We're thrilled to hear that you had a wonderful service experience with us! Providing helpful and polite service is our top priority, and we're delighted that we could meet your expectations. If there's anything else we can assist you with in the future or if you have any questions, please don't hesitate to reach out. We're here to help! Warm Regards, Michael Hill mhill@benzelbusch.com

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May 10, 2024

Great experience overall! Love the staff professionalism and courtesy. Also enjoyed the atmosphere. Will definitely use your service again. More

by HELEN_JI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neysha Ortiz
Report | Print
May 16, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

We're delighted to hear that you had a great experience with us! Thank you for appreciating the professionalism and courtesy of our staff—we strive to make every interaction a positive one. Warm Regards, Michael Hill mhill@benzelbusch.com

May 09, 2024

From the valet to the advisor, everyone was friendly, explained things well, and was quick and accurate. More

by JIN LEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristopher Almanzar
Report | Print
May 16, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

We're delighted to hear about your positive experience with us! From our valet to our advisors, our team strives to provide top-notch service, ensuring every aspect of your visit is smooth and enjoyable. Warm Regards, Michael Hill mhill@benzelbusch.com

May 09, 2024

Amazing service with the best people to work with. Had constant communication with everyone I was working with and was able to get a deal fairly quickly. More

by DAVELL.MARTINEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Paparazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lawrence Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clinton Ma, Cristopher Almanzar, Steven Sundar, Neil Fraser
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May 16, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you so much for your kind words! We're thrilled to hear that you had an amazing experience with us and that our team provided the best service possible. Constant communication is key to ensuring a smooth and efficient process, and we're glad that we could keep you informed every step of the way. Warm Regards, Michael Hill mhill@benzelbusch.com

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May 04, 2024

The most attentive Chris and the valet staff. Most curious in 60 years of cars. It's not money it's training and care on part of staff More

by MANNY673RICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristopher Almanzar
Report | Print
May 06, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your wonderful review! We're thrilled to hear that Chris and our valet staff provided you with such attentive and courteous service. We agree that exceptional service is not just about money, but about the dedication, training, and care of our staff. Your feedback means a lot to us, and we'll be sure to pass along your kind words to our team. Warm Regards, Michael Hill mhill@benzelbusch.com

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May 04, 2024

Delivered as promised. Job was completed on time and the work was done properly. No issues More

by KEITH.L.HORN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neysha Ortiz
Report | Print
May 06, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your positive review! We're delighted to hear that we were able to deliver on our promises and complete the job on time with no issues. Providing timely and high-quality service is always our goal, and we're pleased to know that we met your expectations. Warm Regards, Michael Hill mhill@benzelbusch.com

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May 03, 2024

Great service! Actually had a loaner for me! The work was done in a reasonable time and they got me back in my car in good time. More

by SEOC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly McNichol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristopher Almanzar, Neysha Ortiz
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May 06, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your fantastic review! We're thrilled to hear that you had a great experience with us and that our loaner service made your visit more convenient. Warm Regards, Michael Hill mhill@benzelbusch.com

May 01, 2024

Easy pick up service no hassle dropped my car back off with no issues. Highly recommend. More

by PTORLAO96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neysha Ortiz
Report | Print
May 06, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for sharing your experience with us! We're thrilled to hear that our pick-up service made things easy for you, and that returning your car was hassle-free. Warm Regards, Michael Hill mhill@benzelbusch.com

May 01, 2024

Best service highly recommend. Provided loaner equivalent to my vehicle that was being serviced which other dealerships do not do More

by pshin115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristopher Almanzar
Report | Print
May 06, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your glowing review! We're delighted to hear that you had the best service experience with us. Your recommendation means a lot to us, and we appreciate your trust in our dealership. Warm Regards, Michael Hill mhill@benzelbusch.com

April 27, 2024

Great. The updates were fantastic. -- including the video of the maintenance of the vehicle. Also the staff was incredibly professional. My wife would like More

by AndersonJAntoine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly McNichol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristopher Almanzar, Neysha Ortiz
Report | Print
May 06, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

We're thrilled to receive your positive feedback! Providing excellent service and keeping our customers informed every step of the way is a top priority for us. We're glad you found our updates, including the maintenance video, to be fantastic. I Warm Regards, Michael Hill mhill@benzelbusch.com

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