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Genesis of Englewood powered by Benzel-Busch - Service Center

Englewood, NJ

4.7
392 Reviews

392 Reviews of Genesis of Englewood powered by Benzel-Busch - Service Center

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April 25, 2024

Very professional and focused on costumer service! Cristopher was a pleasure to work with and willing to go the extra mile. More

by JOSEPHSCARPAMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly McNichol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristopher Almanzar
May 06, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you so much for your wonderful feedback! We take great pride in delivering professional service and ensuring our customers receive the best experience possible. It's fantastic to hear that Christopher went the extra mile to assist you. Warm Regards, Michael Hill mhill@benzelbusch.com

April 25, 2024

Great service, and very friendly staff. My car was serviced very quickly and returned to me washed. More

by DAVIDNORMAN200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristopher Almanzar
May 06, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

We're thrilled to hear about your positive experience with us! Providing great service and maintaining a friendly atmosphere are top priorities for our team. We understand the importance of efficiency, so we're glad to hear that your car was serviced quickly. Warm Regards, Michael Hill mhill@benzelbusch.com

April 24, 2024

Chris was very courteous and the whole team was very efficient. The concierge service promptly greeted me upon arrival, and the video made by the mechanic was very helpful. More

by willow1210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly McNichol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristopher Almanzar, Neysha Ortiz
May 06, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for taking the time to share your experience with us! We're delighted to hear that Chris and our team provided you with courteous service and made your visit efficient. Warm Regards, Michael Hill mhill@benzelbusch.com

April 20, 2024

Excellent service, very professional and friendly. Make you feel at home. Highly recommended. Type of great employees More

by santanahhg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly McNichol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristopher Almanzar, Neysha Ortiz
Apr 22, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your wonderful review! We're thrilled to hear that you had an excellent experience with us and that our team provided you with professional and friendly service. Creating a welcoming atmosphere where our customers feel at home is important to us, and we're glad we could achieve that during your visit. Warm Regards, Michael Hill mhill@benzelbusch.com

April 19, 2024

I brought my car in for service and Christopher Almanzar did an excellent job of informing me of the issues, the time involved, and providing a loaner on the spot due to the lengthy time needed for the serv More

by lawlucero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristopher Almanzar
Apr 22, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for taking the time to share your experience with us! We're thrilled to hear that Christopher provided you with excellent service by keeping you informed about the issues, the expected time for service, and arranging a loaner vehicle promptly to accommodate the longer service duration. Warm Regards, Michael Hill mhill@benzelbusch.com

April 19, 2024

Brand new. Clean professional. Made me feel that really wanted to help me and please me More

by JKOZLOW0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristopher Almanzar
Apr 22, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for sharing your experience with us! We're delighted to hear that your visit to our dealership left such a positive impression. Creating a clean and professional environment is important to us, and we're glad it contributed to your satisfaction. Warm Regards, Michael Hill mhill@benzelbusch.com

April 19, 2024

Profesional cordialy service, thankyou. Swift service. Technika level high knowlige and suppprtfor check up techniczna and financial. More

by WALERIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly McNichol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristopher Almanzar, Neysha Ortiz
Apr 22, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your kind words and positive feedback! Warm Regards, Michael Hill mhill@benzelbusch.com

April 19, 2024

It was one of the most easiest servicing appointments. I have owned cars different cars but I am blown away by Genesis concierge service More

by jinay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly McNichol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristopher Almanzar, Neysha Ortiz
Apr 22, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for sharing your experience with us! We're thrilled to hear that your servicing appointment with us was one of the easiest you've ever had. Warm Regards, Michael Hill mhill@benzelbusch.com

April 17, 2024

Very pleased with the professionalism of Ms Ortiz and pleased with the members of the service department More

by IRA5
Recommend Dealer
Yes
Employees Worked With
Neysha Ortiz
Apr 17, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you so much for taking the time to share your feedback! We're thrilled to hear that Ms. Ortiz and our service department team were able to provide you with the professionalism and service you deserve. Warm Regards, Michael Hill mhill@benzelbusch.com

April 17, 2024

Truly measures up to the expectations one has of a prestige dealership. Embodies the brand image that Genesis promotes and fosters. A distinct cut above the blended Hyundai/Genesis dealerships prevale More

by XFM284
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristopher Almanzar
Apr 22, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your glowing review! We're thrilled to hear that your experience at our dealership exceeded your expectations and truly reflected the prestige associated with the Genesis brand. Warm Regards, Michael Hill mhill@benzelbusch.com

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